Tea People Reviews 

120
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Got my first order from teapeople.co.uk. I ordered the loose builder tea, OMG what a game changer!! I can honestly say Ive not had a better cuppa in years. I love the beautiful tea caddy it cones i... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been buying tea from the tea people for quite a while now. Mostly black loose leaf indian teas - and all have been very high quality. The packagaing, customer service and delivery are great.... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Customer Service, and great product. I was looking for a particular blend of tea, sold by another company, that we could no longer get. I emailed several specialists for advice, but only Neerj... Toon meer

Beoordeeld met 5 van de 5 sterren

Really good quality range of organic teas and beautiful blends which I received promptly on ordering. I did get in touch via their messaging service about the status of my order and received a quick... Toon meer

Bedrijfsgegevens

  1. Theegroothandelaar
  2. Theeproducent
  3. Theewinkel

Geschreven door het bedrijf

We understand that just as there are hundreds of different varieties of tea, the needs of our different customers may not be the same. In order to meet the varying needs of our customers, we can be different things to different people. - For our ind...


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

120 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(120)

103 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best cuppa Ive had in years!

Got my first order from teapeople.co.uk.
I ordered the loose builder tea, OMG what a game changer!! I can honestly say Ive not had a better cuppa in years.
I love the beautiful tea caddy it cones in too. I will definitely be ordering another type of tea. Thank you 😀 xx

8 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

delicious & refreshing teas

delicious & refreshing selection of fruit teas, absolutely great alternative to your regular cuppa, particularly in the current heatwave - I've enjoyed getting to try out some new flavours too. Everything arrived together, was well packed, and was despatched & delivered quickly.

23 juni 2026
Beoordeeld met 5 van de 5 sterren

Have been buying tea from the tea…

Have been buying tea from the tea people for quite a while now.
Mostly black loose leaf indian teas - and all have been very high quality. The packagaing, customer service and delivery are great. They also support a number of community initiatives in the areas where the teas are grown /sorted. On delivery they use Royal Mail a lot and it always works out. So thank you to tea people and everyone who works there.

22 juni 2026
Beoordeeld met 1 van de 5 sterren

Got the wrong order and they refused to Believe me.

Would give the tea 5 stars but as the sent me completely the wrong order with cheaper contents and even after I contacted them when it arrived they refused to believe me leaving me out of pocket and with items I didn’t order so if I could leave them - 5 stars I would have done so

9 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tulsi tea / Holy Basil

The quality of my Tulsi tea is the best I have bought
And I have been buying for years the delivery was very fast
Shall definitely be buying from the Teapeople again

24 juni 2026
Beoordeeld met 2 van de 5 sterren

There was nothing wrong with the tea, just the delivery service

There was nothing wrong with the tea, I absolutely love this tea. It was the delivery that was really poor, I paid extra to have this order delivered the next day by Royal Mail. The first excuse was the house was inaccessible, they would deliver it the following day. The following day came and went and no parcel, I tracked my parcel and I was told it had been successfully delivered. It had not been delivered to my house, it had been successfully delivered back to the delivery office. I had to go and get my package from the delivery office where I spoke to the person behind the counter and was told my parcel did not get delivered because it was too hot not that my address was inaccessible. Very annoyed about this.

22 juni 2026
Logo Tea People

Antwoord van Tea People

Dear Sue,

Thank you for your review, and we're delighted to hear that you love the tea. We're very sorry that your experience with the delivery did not match the quality of the product.

From what you've described, it appears the issue arose during the Royal Mail delivery process rather than with the dispatch of your order. We completely understand how frustrating it must have been to pay for next-day delivery, only to receive conflicting updates and then have to collect the parcel yourself from the delivery office.

Although we don't have control over Royal Mail once an order has been dispatched, we do expect the service to meet the standard you've paid for. If you haven't already been in touch, please email us at orders@teapeople.co.uk with your order details. We'd be happy to investigate this with Royal Mail and issue a refund of the additional delivery charge.

Thank you again for your feedback, and we hope your enjoyment of the tea goes some way towards making up for an otherwise disappointing delivery experience.

Kind regards,

The Tea People Team

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