TeaVivre Reviews 

The Long Jing tea that we received was not very fresh. We have ordered this tea quite a few times and it has always been very fresh. Not sure what happend this time.

The tea I ordered is of high quality. I enjoy drinking it. The company kept me up to date with my order’s status.

The tea I ordered arrived in good condition and fairly quickly. I would love if orders to Canada could come from the US warehouse so they can be shipped faster.

Great, high-quality teas, nicely packaged, smooth shipping and delivery. I am a happy returning customer.

Always great tea and service from TeaVivre. I'm a long time happy customer.

Great selection, reliable and fast shipping, very good order tracing, loyalty benefits.

I placed a few orders for different teas and have to say that every single order and every single product arrived as expected. The quality of the teas is superb !!! If you want a very good tea, then TeaVivre is the source !!!

Quality fast service. Exact product ordered and received. Website still remembered previous orders and favorites. Even though it's been a while.

Tea Vivre always offers the best quality teas at very attractive prices. Good customer service as well.

Great selection of teas. Good products. Great service.

There are 2 things this company does well: highly visualized and informative online catalog with lots of useful information, reviews and details, and a great service experience - as a customer I always feel free to contact the company on any issue, and I always receive answers and solutions that leave me satisfied, including replacements to the stuff that I had previously purchased and felt not quite happy with.

The first time I placed an order from TeaVivre.com was in September 2020. Because of their excellent customer service and the quality and value of teas they offer, I've place 11 more orders as of August 2024. They offer frequent discounts and sales events and have a customer loyalty point system and option to get free shipping. I would highly recommend considering TeaVivre.com when looking to make your next tea purchase.

I'm going to hold off a genuine complaint until my second order arrives, but yesterday an order arrived to my house, only for me to find 2 teas in it instead of 5. The 3 samples I ordered nowhere to be found. I do have a second order arriving, I don't know if maybe the 3 samples were put into that order (I placed the two orders within a few hours of each other) I'm hoping they were just sent with the other order, and they weren't just forgotten about, but if they were, I will be disappointed because that would be the first time I've ever been let down by Teavivre (I've been ordering from them for a couple years now with no complaints). With that aside, the 2 teas I ordered, very nice. The one black tea I got had a very nice, freeze-dried strawberry aroma which was very nice, and had a flavor similar to sweet potato which was unexpected but still tasted good. The other black tea in the order had a dark, honey-like taste which I greatly enjoyed.

Excellent customer service, great products, and speedy shipping times! A top seller! A+

Great variety of teas, fast shipping, smooth buying process. They even keep your points after years, I completely forgot that I had enough points to get a glass pitcher for free.
I can't give 5 stars though because the search engine on the site is a bit slow and the results are not great.
The whole website could use a redesign.
For example each tea should have the same layout for the information. As it is now it's not easy to find the steep time for example. If every tea description page follows the same layout (history, steeping guide, etc.) it would be better.
I will buy again.

wonderful tea

Excellent tea. The silver needle jasmine is particularly exceptional.

Reasonable prices, Items in stock, statuses given, timely delivery.