The Auction Group Reviews 20

The service provided by Kayleigh at The Auction Group was second to none. Kayleigh was very knowledgeable, helpful and kept me updated at all times. We chose the Auction Group as the house required lots of work to bring it up to standard and we did not wish to have sales fall through. Yes, maybe we could have got more monies via an estate agent (as I wasn’t aware the buyer paid £6,000 to the Auction Group as well as our £2,400). However, we sold pre auction, above our reserve price and completed and received the monies within 24 days. Overall an excellent service and I would be very happy to use them again.

From start to finish the Auction Group have been amazing to deal with. Emma has been absolutely outstanding. Her professionalism, knowledge, and dedication shone through at every stage of the process. Buying a property can often be stressful, but Emma made everything feel smooth, manageable, and well-organised. She was always on hand to answer questions, provide updates, and offer reassurance when needed.

What really stood out was her communication — clear, prompt, and honest throughout. We always felt informed and supported, which made a huge difference. Emma went above and beyond to ensure everything progressed as efficiently as possible, and her attention to detail gave us complete confidence.

Not only is Emma highly skilled at what she does, but she is also genuinely friendly, approachable, and committed to achieving the best outcome for her clients. It’s clear she truly cares about the people she works with.

We are incredibly grateful for all her hard work and wouldn’t hesitate to recommend Emma to anyone looking to buy or sell a property. She has been amazing every step of the way.

Thank you, Emma

I recently used The Auction Group to sell a property, and I was impressed from the very first point of contact. Their communication was clear, professional, and reassuring throughout the entire process.

A special mention must go to Faye B, who was an absolute pleasure to deal with. Nothing was ever too much trouble for her — she was patient, helpful, and consistently went above and beyond to make everything run smoothly. Her support made the whole experience stress‑free.

Overall, I couldn’t be happier with the service I received

Faye made selling my grandma's house super easy and took all the stress away. Updated me continuously along the way, couldn't recommend more. Thank you 😊

I had a very smooth hassle free experience with The Auction Group in selling my house. I found Kayleigh to be particularly understanding and very helpful.
I would highly recommend using them to sell your house. I have also spoken to other members of staff from this company who were also straightforward, friendly and very helpful like Kayleigh.

Kayleigh and the team are amazing friendly and helpful

The Auction Group have been intrinsic to our strategic property disposal objectives by consistently delivering fast results and excellent returns over a wide selection of sites. They have proved to be a valuable partner throughout with a professional can-do attitude and focus on customer care.

I have been dealing with Faye she explained what will happen and how it would happen and yes it did happen, From putting the house on the market untill completion just under 9 weeks i did not do anything Faye done everything for me. If you want to sell via Auction choose The Auction Group they get it done thank you Faye for a great job. from keiron buckland

Recently sold my house through the Auction Group. Had hoped to sell it via the more traditional route but the house needed a lot of work doing to it to bring it up to standard and it was suggested that selling via auction was my best option.
I was a little wary to say the least. The sale was dealt with by Faye. I have to say she was brilliant. Really helpful. Explained everything clearly without any jargon. And if she said she was going to do something she did it. It’s so refreshing to get someone who says they will call you back who actually does call you back.
The sale went through very quickly. Any fears I might have had were quickly placated. When I have listened to the issues and problems others have had selling their homes through more traditional methods I’m glad I chose this option.
If all the staff are as resolved and focused as Faye then I have no hesitation in recommending The Auction Group if you are looking for a quick and relatively dress free way of selling your property.

I dealt with Emma at The Auction Group. My property sold in a 6 week time frame and I had absolutely nothing to do other than wait. When I had tried to sell the same property two years before I was constantly chasing up the estate agent for updates and the solicitor to move things along and then after months the buyer pulled out. Nothing like that this time. Stress and hassle free.

I was kept informed by Kayleigh at each step of the process and she provided advice on things I could do to ensure I achieved a sale. Even after bids were placed she advised it might be possible to get a higher amount which resulted in my getting more money for the property

I would like to express my sincere appreciation to Callum and Kayleigh for their highly professional and competent service provided. They kept me fully informed throughout in both a friendly and accessible manner. I would highly recommend this firm and I would definitely use them again in the future.

The service I received from the auction group and in particular Kayleigh was beyond expectations. She was very knowledgeable and very proactive in getting the property sold despite obstacles unrelated to the auction group. She was 100% professional in every aspect and kept 'the ball rolling' from start to finish. I have another property which will need to be auctioned and will have no hesitation in using the auction group again. Thank you Kayleigh

Everyone kept us updated at all times. It was a fast and easy way to sell our house.

I had to sell a house quickly due to a stressful situation, and The Auction Group made the entire process feel manageable and far less daunting. Their communication was incredibly smooth — they were easy to reach both by phone and email, always responsive and clear.

What really stood out was the strong professional advice I received, which ultimately led to the house selling for the price I was hoping for. From start to finish, I felt well-informed and genuinely looked after. I can’t thank them enough for their support and would highly recommend them to anyone needing to sell with speed and confidence.

Many thanks to Emma and team for all your hard work at a very emotional time selling my mother’s house. Professional and caring and we felt involved at all times

A massive thank you to the full team, I sold my grans house which was an emotional and stressful thing to take on but the team were just amazing from start to finish which was only 4 weeks! There was no stress in doing lots of viewings- one block viewing and the offers come in and sale agreed! No chance for the buyers to mess about so quick and easy which was great for the full family!

You guys are awesome 🥰

Having had a property on the market for over a year, with 7 sales fall through, Callum at The Auction Group has made our lives so much easier. From the moment he became involved the communication has been outstanding and the property was sold within two days. Callum has worked tirelessly to keep things moving, despite a number of setback with conveyancing, and has ensured he has called us all the way through. Couldnt ask for a better person to be handling my father in laws home and we are extremely grateful. Would highly recommend!!

I recently bought a property from the Auction Group. The team were very professional, honest and kept me updated regularly. It really was a pleasure to deal with them. Would highly recommend....