What I Liked: 1. They give the payouts. received 2nd payout in 3 days. First was delayed too much. 2. Educating people through their Live stream 3. Calls with Rich on Thursday , Frida... Toon meer
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🎉💰 Received my payout in just 4 hours — absolutely amazing service! I truly love The5ers for their professionalism, fast payouts, and reliability. My experience has been excellent, and I’m rea... Toon meer
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Mesa muito boa pra trabalhar. Eu acabei de fazer um saque no dia 16/09. Solicitei no dia 04/09 sexta-feira. O suporte me informou que seria aprovado em até 7 dias úteis, como tivemos feriado nes... Toon meer
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Thank you, The5ers, for continuously giving me opportunities to prove myself. I have passed more than five funded challenges, but unfortunately, I haven't been able to maintain consistency durin... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.
Contactgegevens
Israël
- the5ers.com/futures
4,5
Uitstekend
385 reviews
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Constant issues with 5ers BlackArrow
Constant issues from the start with 5ers BlackArrow futures trading. Third of the way through the eval program and I get two emails; the first stated I have left a trade open over the weekend and therefore they were closing the account- not correct as no trade left over weekend and the second I had exceeded by daily loss- not correct. Had to wait for a reply to my email with 5ers confirming issues BlackArrow and gave me two new programs,. one immediate disabled and one which had no profit I had made. Complained to 5ers who gave me a discount. Tried taking on new account but was blocked. Managed to make one trade which made $1400 profit but this did not show on my account. Now I am blocked from making trades on program and waiting to hear from 5ers about what if happening.
24 augustus 2026
Antwoord van The5ers Futures
Dear Trader,
Thank you for taking the time to provide further details regarding your experience with BlackArrow Futures.
We understand that the issues you encountered were frustrating, and we reviewed the concerns you raised with the relevant teams. The initial account termination and subsequent account issues were related to technical problems affecting the BlackArrow environment, which were acknowledged and addressed. As a resolution, your original account was replaced with a new account, and additional compensation was also provided.
Regarding the profit you mentioned that did not appear on your dashboard, this was also reviewed. Our investigation confirmed that the trades in question were not executed on your assigned The5ers evaluation account. The BlackArrow execution window allows different accounts to be selected, including local demo or simulator accounts, and trades placed on those accounts do not register on the The5ers dashboard. Therefore, the associated profit cannot be transferred to or reflected on the evaluation account.
The subsequent issue where you were unable to place trades was also addressed. We identified that the incorrect account was selected in the BlackArrow execution window, and once the correct account was selected, you confirmed that you were able to trade successfully.
We appreciate that you experienced several issues during this process, and we have taken the relevant concerns into consideration. However, based on the investigations and resolutions provided, we have not identified any outstanding issue with your current account or an unresolved loss of evaluation profits.
The case has been reviewed and the relevant issues have been addressed. We therefore consider this matter fully reviewed and closed.
Best regards,
The5ers Futures Team
Antwoord van The5ers Futures
Dear Kailas,
We appreciate your positive feedback. Thank you for choosing us! We’re committed to maintaining this level of service for you.
If you need anything, please feel free to reach out.
Antwoord van The5ers Futures
Dear Ayoob,
Your positive feedback is what keeps us going. Thank you for the awesome review! We wish you success in all your future dealings with us.
If you need anything, please feel free to reach out.
Antwoord van The5ers Futures
Dear Gokberk,
We’re grateful for your feedback and 5-star rating. Thank you for being a loyal customer! We look forward to continuing our partnership.
If you need anything, please feel free to reach out.
I really like the rules for the futures…
I really like the rules for the futures platform, as they fit my trading style very well. The EOD drawdown, no buffer, and consistency being based on individual trades rather than daily profit are all things I really appreciate. The per-trade consistency rule, in particular, is a big plus for me.
Because futures is relatively new to The5ers, I have experienced quite a few technical glitches between the Hub and BlackArrow. While I understand that a newer futures offering can come with some growing pains, I do think the technical side could be more reliable. These issues can be particularly stressful when you're actively trading, because you need to be able to trust that your platform, account information and trades are all syncing and displaying correctly. Especially, when there are open trades that are displaying on the Hub, but you have ZERO open trades - the particular program I have requires you to close all trades by 5 EST.
That said, support has always been great to work with and has been helpful when issues arise. Sometimes the wait for resolution can be a little long, but I have generally found the support team to be helpful and willing to work through the problems.
Over the summer, there may have been some vacation scheduling involved because it took 21+ days to receive my first withdrawal. Combined with the technical issues I was experiencing, that did create some additional psychological stress on top of the usual mental challenges that come with trading. I was willing to give some grace for that.
I also had to complete a risk review, which I was happy to do. However, I found the individual conducting the review to be quite abrupt, which made the experience less than ideal.
So far, I have received three withdrawals. My third withdrawal was less than I had expected because the withdrawal cap had been changed, but the change had not been communicated to traders on this particular account. This is another area where I think The5ers could improve: communication around changes to account rules and payout conditions needs to be clearer and more proactive.
As for BlackArrow, I much prefer it over Tradovate. I like being able to set my stop loss and take profit and actually see the dollar amount I am risking or potentially making. With Tradovate, that functionality isn't as straightforward and some of it has to be set up through templates. I also find BlackArrow fast when entering trades.
Overall, I am happy with The5ers and enjoy trading with them. I think the rules are very well suited to my trading style, and I really like BlackArrow. Support has also been good when I've needed help.
The biggest things I would like to see improved are **technical reliability, communication around changes, and more frequent withdrawals**.
Ideally, I would love to see weekly or 5-day withdrawals. A lot of the other firms I have been researching allow traders on a $50K account to withdraw around $2,000 every 5–7 days, whereas The5ers currently limits withdrawals to 3% ($1,500) every 14 days on this account. For me, the length of time between payout requests is probably the biggest drawback.
Despite the issues I've experienced, I have received three withdrawals and I am overall happy with The5ers. I think they have a very good futures program, and with some improvements to the technical side, communication, and payout frequency, it could be an excellent one.
18 augustus 2026
Antwoord van The5ers Futures
Dear Trader,
Thank you for taking the time to share such a detailed and balanced review.
We are very glad to hear that the Futures program rules fit your trading style well, especially the EOD drawdown structure, the consistency rule based on individual trades, and your overall experience with BlackArrow. It is also great to know that you have already received three withdrawals and that you are generally happy trading with The5ers.
At the same time, we fully understand the concerns you raised. Since our Futures offering is still relatively new, we are continuously working to improve the technical reliability between the Hub and BlackArrow. We understand how important it is for traders to have accurate account information, trade status, and platform synchronization, especially when managing open positions or following specific close-time requirements.
We also appreciate your feedback regarding payout timelines, withdrawal frequency, and communication around rule or payout-condition changes. These are important parts of the trader experience, and your comments have been noted carefully. Clearer communication and a smoother technical process are areas we are actively working to improve.
Regarding the risk review experience, we are sorry to hear that the interaction felt abrupt. Reviews are an important part of our risk and compliance process, but we agree that they should be handled professionally and respectfully. Your feedback on this has also been taken seriously.
We truly appreciate your patience, your honest feedback, and the fair way you presented both the positive parts of your experience and the areas where you believe we can improve. Feedback like this helps us continue developing the Futures program in the right direction.
Thank you again for being part of The5ers. We wish you continued success with your trading journey and future withdrawals.
Best regards,
The5ers Team
So far
So far, so good. Had some trouble initially but I was reached out to and they made it right.
We will see how it goes when I start trading on funded and how smoothly withdraw goes when the time comes.
31 augustus 2026
Antwoord van The5ers Futures
Hi Maison,
Thank you for sharing your experience! We're glad to hear our team was able to address the initial issue and make things right for you.
We appreciate your trust in The5ers and look forward to providing you with a smooth experience as you move forward with your funded account.
Antwoord van The5ers Futures
Hi Tinu,
Thank you for sharing your experience! We're grateful for your continued trust in The5ers and glad to hear you've had a positive experience over the past two years.
We truly appreciate your long term support and wish you continued success in your trading journey!
Received 2nd payout from 5%ers futures…
Received 2nd payout from 5%ers futures . Very professional team , always available to help . Keep doing the great work @the 5%ers
30 augustus 2026
Antwoord van The5ers Futures
Dear Amir,
We are so happy to hear about your second payout and that our team has been professional and helpful. We appreciate your kind words and continued support!
If you need anything, please feel free to reach out.
非常好的平台 规则也很好
23 augustus 2026
Antwoord van The5ers Futures
Dear Lin,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
Very good ...
21 augustus 2026
Antwoord van The5ers Futures
Hi Huy,
Thank you for your feedback! We’re glad to hear you had a very good experience with us.
We truly appreciate your support and wish you continued success in your trading journey!
A serious and reliable prop firm
A serious and reliable prop firm. If you follow the rules, they pay you within the agreed timeframe. Today I received my first payout from them, and the process was very fast and efficient. Whenever I’ve contacted customer support, they’ve always responded quickly as well. Overall, a great experience so far.
27 augustus 2026
Antwoord van The5ers Futures
Hi there,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We look forward to continuing our relationship with you.
If you need anything, please feel free to reach out.
Antwoord van The5ers Futures
Hi there,
We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.
If you need anything, please feel free to reach out.
Antwoord van The5ers Futures
Hi there,
Thank you for your review! We appreciate your honest feedback and are glad you had a positive overall experience with us.
If you need anything, please feel free to reach out.
Account Blocked After Successfully Completing the Evaluation
I successfully completed my The5ers Futures evaluation and received my funded account. However, when I tried to place a trade on the funded account, I was unable to trade because it showed “Account has been blocked by broker.”
I have contacted The5ers support regarding this issue, but unfortunately, the problem has still not been resolved.
It is very frustrating to complete the evaluation successfully and then be unable to use the funded account because of a broker-related issue.
I hope The5ers takes this matter seriously and provides a clear explanation and a proper solution as soon as possible.
I will update this review if the issue gets resolved.
27 augustus 2026
Antwoord van The5ers Futures
Hi there,
Your 5-star review is greatly appreciated. Thank you for your continued trust in our company! We wish you all the best in the future with us.
If you need anything, please feel free to reach out.
Antwoord van The5ers Futures
Dear Arsh,
We’re so happy to hear you had a great experience. Thank you for your 5-star review! We look forward to continuing to serve you.
If you need anything, please feel free to reach out.
ok quá tuyệt voiiwf
26 augustus 2026
Antwoord van The5ers Futures
Hi there,
Thank you for your wonderful feedback! We’re delighted to hear you’ve had such a positive experience with The5ers.
We truly appreciate your support and wish you continued success ahead!
De momento la atención al cliente es…
De momento la atención al cliente es magnífica, todavía no he llegado a retirar dinero.
18 augustus 2026
Antwoord van The5ers Futures
Hi there,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We look forward to continuing our relationship with you.
If you need anything, please feel free to reach out.
Antwoord van The5ers Futures
Hi there,
We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.
If you need anything, please feel free to reach out.
The5ers Very Very friendly also I have…
The5ers Very Very friendly also I have been from last 2.5 years with The5ers support team is one of the best in the world
18 augustus 2026
Antwoord van The5ers Futures
Hi there,
Thank you for the kind words and 5-star rating. We're glad we could meet your expectations, and we hope to exceed them in the future.
If you need anything, please feel free to reach out.
The 5ers Scaling Plan is a Hidden Trap – Confiscated My Real Profits!
I went with The 5ers based on their reputation, longevity, and positive reviews. However, recent signs like cheap promotional offers, payout delays, and hidden rules make it clear they aren't the same firm they used to be. Worse, they have a predatory, undocumented trap hidden in their scaling plan.
I passed a $25k futures account and hit a 10% profit. Under their automatic scaling program, my account was scaled up, and after their 20% split, my remaining earnings ($1,000+ USD) were locked inside the new scaled phase instead of being paid out.
Here is where the scam-like structure kicks in:
The Forced Scale-Up Trap: To request a payout on the scaled account, they force you to trade a new 4% target. While trading toward this, I breached the daily drawdown limit on the new phase.
1. No Buffer or Cushion: They locked my previously earned and confirmed profits inside the scaled account, yet refused to let me use those profits as a risk cushion or buffer above my daily drawdown level.
2. Total Confiscation: Because of a breach on the new scaled phase, they wiped my entire previous profit balance ($1,000+ USD) down to $0, treating locked-in earnings as forfeit.
I went through a 13-email back-and-forth with their support and risk management teams, and they completely hid behind rigid, unfair rules—stating that once an account is terminated, all funds inside it are forfeit.
Traders, beware: Do not trust their scaling plan. If you hit 9%, just withdraw your money. If you hit 10% and get forcefully scaled, your locked-in profits become a hostage asset that you can't use as a buffer, only to be wiped out if a breach happens.
You lost a customer, The 5ers. Shame on your predatory policies.
18 augustus 2026
Review zonder uitnodiging
Antwoord van The5ers Futures
Dear Parag,
Thank you for taking the time to share your experience and for explaining your concerns in detail.
We understand your frustration regarding the treatment of the carried over profit balance following the scaling of your account, especially as this was your first expected payout. We recognize the effort and performance that went into reaching the scaling stage and understand why this situation was disappointing.
We have thoroughly reviewed your account history, the applicable program terms, and the communications surrounding your case. As previously explained, once an account is scaled, the carried over profit balance becomes part of the new active account structure. Following the subsequent breach of the 4% EOD Trailing Drawdown limit, the account was terminated in accordance with the applicable rules, and the remaining balance is no longer eligible for withdrawal.
We understand that you may disagree with how the scaling structure operates, and we respect your position. Our Management team has reviewed the matter in detail and provided a final clarification regarding the account and the applicable terms.
We have also provided you with a resolution to help you move forward and continue your trading journey with The5ers. At this stage, we are awaiting your response regarding the resolution offered.
We sincerely appreciate the time and effort you invested in your trading journey with us. We hope the matter can be brought to a positive conclusion and wish you continued success in your future trading.
Best regards,
The5ers Futures Team
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