What I Liked: 1. They give the payouts. received 2nd payout in 3 days. First was delayed too much. 2. Educating people through their Live stream 3. Calls with Rich on Thursday , Frida... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
🎉💰 Received my payout in just 4 hours — absolutely amazing service! I truly love The5ers for their professionalism, fast payouts, and reliability. My experience has been excellent, and I’m rea... Toon meer
Bedrijf heeft geantwoord
Mesa muito boa pra trabalhar. Eu acabei de fazer um saque no dia 16/09. Solicitei no dia 04/09 sexta-feira. O suporte me informou que seria aprovado em até 7 dias úteis, como tivemos feriado nes... Toon meer
Bedrijf heeft geantwoord
Thank you, The5ers, for continuously giving me opportunities to prove myself. I have passed more than five funded challenges, but unfortunately, I haven't been able to maintain consistency durin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.
Contactgegevens
Israël
- the5ers.com/futures
4,5
Uitstekend
385 reviews
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Trader ID 1255789 – Unacceptable 17-day delay and "Blocked by Broker" error!
I am deeply disappointed with the operational efficiency of The5ers. I successfully passed my Futures 1-Step Evaluation back on August 7th. Today is August 24th, which means it has been 17 days, and my funded account is still completely unusable!My KYC has been fully cleared and approved. On my dashboard, the account status shows a green "Funded" icon, but the backend is clearly frozen on "Waiting for Risk".When I log into the Black Arrow platform to trade, every single order is rejected with a hard server error: "Account is blocked. Blocked by broker." It is obvious that the Risk Team forgot to whitelist or unblock my account credentials on the live Nelogica trading server.I have sent multiple emails and today I received a template reply from support asking me to wait another 24-48 working hours. Waiting almost 3 weeks for a simple server-side account activation is highly unprofessional. If a standard account setup takes 17 days and requires constant escalation, it makes me deeply question how delayed and unreliable their profit payout process will be in the future.I demand immediate manual intervention from a Senior Risk Manager to fix this technical synchronization bug and activate my account #1255789 today.
7 augustus 2026
Antwoord van The5ers Futures
Dear Michał,
Thank you for taking the time to share your experience and for bringing your concerns to our attention.
We sincerely apologize for the extended delay you experienced following the successful completion of your evaluation. We fully understand how frustrating it must have been to complete the required steps and then have to wait longer than expected before being able to begin trading your funded account. We also recognize that the communication during this period did not meet the level of clarity and timeliness we aim to provide to our traders.
We have carefully reviewed your case and can confirm that the matter has now been fully resolved. Your funded account has been successfully activated, and you are now able to proceed with your trading as intended.
We understand that delays of this nature can be particularly discouraging, especially after you have invested time, effort, and commitment into successfully completing your evaluation. Your feedback regarding the waiting time and communication has been taken seriously, and we appreciate you giving us the opportunity to investigate and resolve the matter.
Our goal is to provide traders with a smooth and reliable experience throughout every stage of their journey, from evaluation through to the funded stage and beyond. While your experience did not meet those expectations, we are pleased that we were able to address the situation and get your account fully operational.
We truly appreciate your patience and understanding while the matter was being resolved. Most importantly, we hope that you can now put this experience behind you and focus on what matters most: your trading. We wish you continued success with your funded account and hope to see you make the most of the opportunities ahead.
Thank you again for your feedback and for choosing The5ers. We remain committed to supporting you throughout your trading journey.
Best regards,
The5ers Team
Doston or mere pyare Bhaiyon Hm or Aap…
Doston or mere pyare Bhaiyon Hm or Aap sabhi Indian logon ke liye Iss 5%ers Prop Form se best koi or dusra Prop form nhi ho sakta hai. Mai aap sabhi beginner or pro sabhi logon se isse ek baar try krne ke liye jarur kahunga.
23 augustus 2026
Antwoord van The5ers Futures
Dear Dhiraj,
We appreciate your 5-star rating and your thoughtful feedback. Thank you! We look forward to maintaining this level of service for you.
If you need anything, please feel free to reach out.
SCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERS…
SCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERSSCAMMERS
12 augustus 2026
Antwoord van The5ers Futures
Dear Mike,
We’re sorry to hear that you’re unhappy with your experience, and we understand that having an account terminated can be frustrating, particularly when you believed you had received different information regarding holding positions.
We have carefully reviewed your case, including your account activity and the support conversations you had with our team before the account was terminated. We want to clarify that the termination was not based on an arbitrary decision or a misunderstanding of your account.
Prior to your trading activity, our Support Team provided you with the applicable Swing account requirements, including the limitations on the number of contracts that can be held overnight.
Our review also confirmed that the account was holding 4 contracts on NQU6. In addition to exceeding the permitted overnight position size, the positions were held over the weekend, which is not permitted under the Swing account rules. These requirements apply regardless of whether the trader intended to hold the position for a longer period or believed that holding positions overnight was generally permitted.
We understand your point that you were told overnight trading was allowed. However, permission to hold positions overnight does not remove the applicable position size and weekend holding restrictions. This is why we reviewed the complete conversation history rather than relying only on a single statement.
Regarding your refund request, trading had already commenced on the account and the account was subsequently terminated due to a confirmed rule violation. Under our Terms & Conditions, fees are non refundable once trading has commenced, so we are unable to issue a refund in this case.
We also understand that you mentioned contacting your bank regarding the payment. Regardless of any external dispute, our records clearly document the relevant account activity and the information provided to you before trading. We have therefore completed our review and the decision remains unchanged.
We appreciate the time you spent with The5ers and regret that the experience ended this way. However, we believe it is important to provide this clarification so that other traders can understand that the account was terminated following a documented breach of the applicable Swing account rules, rather than as a random or arbitrary decision.
We consider this matter fully reviewed and closed, and we wish you the best in your future trading endeavors.
Best regards,
The5ers Futures Team
Denied my payouts saying i do…
Denied my payouts saying i do coordinated trading, i have never every done any coordinated trading, i don’t have multiple accounts, i don’t even copy trade my own funded accounts. No chance of any such activity. Risk is not providing any proof of such activities on my account.
Update: these are baseless accusations. No evidence or proof provided by Risk team
12 augustus 2026
Antwoord van The5ers Futures
Dear Jitesh,
Thank you for sharing your feedback.
We understand how frustrating it can be to have a payout request put on hold, but we would like to directly clarify the exact findings from our Risk Department regarding your account.
Following a thorough audit of your trading data by our compliance team, trade coordination was detected between your account and another trader's account. Our platform uses multi-layered risk monitoring tools that analyze precise execution timestamps, order types, symbols, and underlying trading logic to ensure fairness and compliance across our firm.
Under our Terms & Conditions, coordinated trading, trade copying between different users, or group trading across distinct profiles are strictly prohibited practices. Because these specific violations were identified during the review of your latest withdrawal request, the pending payout was declined.
While your initial payouts were processed smoothly prior to these findings, our risk and compliance teams continuously monitor all active accounts to ensure every trader strictly adheres to our program rules.
We operate with full transparency to protect the integrity of our trading environment, and our risk decisions are strictly enforced in accordance with our terms of service.
We wish you the best in your future trading endeavors.
Best regards,
The5ers team
KYC Complete before purchase
If your Kyc verification process complete before purchase any challenge , then i will make you 5 star review.
19 augustus 2026
Review zonder uitnodiging
Antwoord van The5ers Futures
Dear Trader,
Thank you for sharing your feedback.
We understand your request to complete KYC verification before purchasing a challenge. However, this is not possible because KYC and account verification are part of our compliance and funded account review process, which is triggered at the relevant stage of the program.
Before a trader reaches the funded stage, there is no funded account to activate or verify for live trading purposes. In addition, KYC approval alone does not replace the full review process, as account eligibility may also depend on trading activity, account history, risk checks, and compliance requirements.
For this reason, KYC cannot be completed as a guaranteed pre-purchase approval. Traders are welcome to purchase and trade according to the program rules, and once the required stage is reached, the verification process will be opened and reviewed by the relevant team.
We also requested additional information through Trustpilot so we could identify your profile and review your concern directly, but unfortunately, no response was received within the required timeframe.
If you still need assistance, please contact us at help@the5ers.com with your registered email address and account/order details. Our team will be happy to help.
Best regards,
The5ers Team
Hi again
Hi again , this is my third funded future account with 5er's , again I lost my second account due to impatiency and rushing thinks, I hope I can hold this account and commet to my trading process as in the evaluation, 5er's had the best trading conditions I found throughout the prop firms according to my personal search.
19 augustus 2026
Antwoord van The5ers Futures
Hi Mohammad,
Thank you for sharing your experience! We're glad to hear this is your third funded futures account with The5ers and that you appreciate the trading conditions we provide.
We wish you patience, consistency, and discipline as you work toward making the most of your new funded account. Wishing you continued success!
Antwoord van The5ers Futures
Hi Siddharth,
Thank you for your feedback! We're glad to hear you find The5ers trustworthy.
We truly appreciate your confidence in us and wish you continued success in your trading journey!
Antwoord van The5ers Futures
Hi Lenny,
Thank you for sharing your experience! We're delighted to hear you had a great experience trading with The5ers.
We truly appreciate your support and wish you continued success in the markets!
Antwoord van The5ers Futures
Hi Chinthana,
Thank you for your feedback! We're glad to hear you appreciate our straightforward rules and funded programs.
We truly appreciate your support and wish you continued success in your trading journey!
Antwoord van The5ers Futures
Hi Ramandeep,
Thank you for sharing your continued support! We're delighted to hear you've been trading with The5ers for the past two to three years and continue to find us trustworthy.
We truly appreciate your loyalty and wish you many more successful years of trading with us!
One of the best Future-Prop-Firms!!!
One of the best Future-Prop Firms in the Trading Industry! You'll enjoy trading here.
Fast payouts and a very good Trading Platform.
Thanks, The5ers!!! ❤️😎👍
11 augustus 2026
Antwoord van The5ers Futures
Hi Wallstreet,
Thank you for sharing your feedback! We're delighted to hear you consider The5ers one of the best futures prop firms and that you're enjoying our trading platform.
We're also glad you've had a positive payout experience. We truly appreciate your support and wish you continued success! ❤️
Glitch resolved in less than 48hrs
There was a glitch in my account due to which my account was considered as breach.
But 5ers rectified it and gave me a new account with the profit!
That is the reason I trust 5ers! ❤️
18 augustus 2026
Antwoord van The5ers Futures
Hi Suyash,
Thank you for sharing your experience! We're glad to hear our team was able to resolve the account issue and provide you with a new account including your profits.
We truly appreciate the trust you've placed in The5ers and are happy we could help. Wishing you continued success!
Delay in payment and restriction of trading instruments
After making two withdrawals, the withdrawal processing speed has slowed down significantly. It's been a whole week and I still haven't received the payment, with the status showing "On Hold." Additionally, NQ—the instrument I frequently trade—is also unavailable for trading today. I suspect the platform is deliberately restricting my account to push me toward trading other products.
9 augustus 2026
Antwoord van The5ers Futures
Dear Qingtan,
Thank you for sharing your feedback with us. We understand how frustrating it can be to wait for a payout, especially when you have already received previous withdrawals and are accustomed to a faster processing time.
We’re pleased that your withdrawal has now been successfully processed and paid out. We sincerely apologize for the delay and for the inconvenience and uncertainty it caused while the payout was showing as On Hold.
Regarding the availability of NQ, we also understand why this may have raised concerns, particularly as it is an instrument you regularly trade. However, the availability of a specific trading instrument is separate from the processing of your payout and is not intended to restrict or influence your choice of products.
We appreciate your patience while the matter was reviewed and resolved. Thank you for being part of The5ers, and we wish you continued success in your trading journey.
Best regards,
The5ers Team
Antwoord van The5ers Futures
Dear Solanki,
Thank you for the positive feedback. We're thrilled to hear you're happy with our service! We wish you success in all your future dealings.
If you need anything, please feel free to reach out.
Overall great experience!!
16 augustus 2026
Antwoord van The5ers Futures
Hi there,
Thank you for sharing your feedback! We're glad to hear you've had an overall great experience with The5ers.
We truly appreciate your support and wish you continued success throughout your trading journey!
Is magnific
7 augustus 2026
Antwoord van The5ers Futures
Hi Joshua,
Thank you for your feedback! We're delighted to hear you're having a magnificent experience with The5ers.
We truly appreciate your support and wish you continued success in your trading journey!
Nice platform blackarrow for futures…
Nice platform blackarrow for futures without lag unlike tradovate
7 augustus 2026
Antwoord van The5ers Futures
Hi Sourav,
Thank you for sharing your feedback! We're glad to hear you're enjoying BlackArrow for futures trading and appreciate the smooth, lag free experience.
We wish you continued success as you trade with The5ers!
Antwoord van The5ers Futures
Hi Chakradhar,
Thank you for your feedback! We're happy to hear you're having a very good experience with The5ers.
We appreciate your support and wish you plenty of success in your trading journey!
Payout
I’ve had a really great experience with The5ers Futures! 😁
One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, reasonable, and give you a good environment to focus on trading consistently without unnecessary complications.
I also recently received my first payout, and I was honestly impressed by how fast the whole process was. I submitted my withdrawal request at around 4 PM, and by 2 AM the same night, my payout had already been processed!
Everything was smooth, fast, and straightforward from the challenge all the way to the payout.
So far, I’m extremely happy with my experience with The5ers Futures. Great rules, smooth process, and an incredibly fast payout.
Definitely a 5-star experience! ⭐⭐⭐⭐⭐
12 augustus 2026
Antwoord van The5ers Futures
Dear Marco,
We're so pleased to receive your positive feedback. Thank you for your support! We hope to continue providing you with top-tier service.
If you need anything, please feel free to reach out.
5ers always best and reliable
5ers always best and reliable
I trade with confident and trust
13 augustus 2026
Antwoord van The5ers Futures
Dear Guhan,
Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.
If you need anything, please feel free to reach out.
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