Theariadne Reviews 

Great customer service. Kate has been very helpful while sorting my enquiry.

The manager is very interesting.top 10 pis works☺️

Ordered a shoulder bag. The description is poor, the delivery is terrible and the refund policy impossible. I got a much better product from M&S for the same price. Don’t use this company

I ordered from this brand wanted to try there body garments at I just had surgery however unfortunately my surgeon said I couldn’t ware the one piece I needs them separately ! I emailed them as I had already brought 2 but wanted to cancel the order and buy them again in a smaller size on a later date. Kate emailed me back was super
Helpful and cancelled the orders , saved me the hassle of me having to return them. Thank you so much for your help.

Purchased 2 items, had one small issue with one item. Contacted customer service. Got a response very quickly and resolved my issue. Excellent customer service, would highly recommend.

I have purchased 2 items from this company.. the workmanship is fantastic.. can recommend them for personal gifts jewellery etc.. the team are very responsive to questions.. I will be putting another order in soon thank you

Beautiful ring. Arrived very quickly. Packaging was lovely which is great because it was bought for a Christmas present. Adjustable size works really well.

Got a bag as a present from my BF, but be aware with this website, shipping took a while and the photos of the model are taken from a insta profile (Anna.Wein) and obvs it’s a dupe, with the logo of the “duped” brand on the bag, even though the OG is £300+. It’s not a problem, but be aware if it’s something you care about that the photos probably aren’t theirs!

I am still struggling in talking to their support team about sending me the wrong order. I order 2 bags, received 1 and the wrong one. I am struggling to receive my refund now. Can you please speed up the process of refund? Thanks order 11007.

I ordered 2 rings at the begining of Decemeber so I would have these for Christmas. One was personalised, which i paid more for. 2 rings arrived today, one of which was not what I ordered, and both personalosed with completely different names. Wish I'd never bothered to be honest as its been a huge disappointment!

Ich warte seit Wochen auf die Lieferung meiner Bestellung, ich erhalte keine Informationen mehr, keine Antwort mehr auf meine Nachfragen. Seit Anfang Dezember liegt das Paket laut Sendungsverfolgung an einem Ort, und es tut sich nichts mehr. Sehr unseriöses Verhalten! Ich versuche weiter, in Kontakt zu kommen, um die Sache aufzuklären und an das Paket zu kommen, aber seitens Ariadné gibt es keinerlei Bemühungen!

I ordered a handbag for my wife and she absolutely loved it. The leather finish is good.

Ordered at beginning of December and it’s still not arrived. Despite saying they process orders every 30minutes. Customer services just fob you off and blame the busy period.

Hi, I bought my daughter a brown slouch handbag for her birthday and within 8 weeks, the material started peeling. I emailed to complain but have not heard back. She can no longer use the bag!

Ordered a bag on 1/12/25 and I still haven’t received it. Yodel were the delivery company but seem to have lost it mid journey. Have had multiple emails with the Ariadne with several autogenerated replies all saying the same thing; they will look into it. They have been no help at all. Feel like they may be scammers! Watch out people don’t use them. Delivery from China as well, which is not evident on the website.

Does not even deserve one star. Ordered on 25/11 still not received it after nearly a month. Had the usual response from ‘Katie’ who said she was personally going to make sure it would be delivered by 19/12. That date has been and Gone and still not received it. Sent 3 emails to cancel but i ended up having to go though my bank for a refund. Avoid at all costs they are clearly scammers!

Made a purchase with this company ARIADNÉ on Dec 8. Received tracking that was fraudulent. Reached out several times, only to be giving incorrect statements about where the item was located. It remained in Illinois since the beginning. I will report to business review sites.

I placed an order on the website on 28 November and have still not received my item. I have contacted the company several times and was provided with tracking information that has not updated. The items have not yet been dispatched. I will wait one more week, after which I will contact my bank to request a refund if the matter is not resolved.

From the moment I clicked on this company for a purchase I was treated with friendliness, efficiency and an obvious desire to help me with my choice.Thank you "Kate"-I'll be back Ariadne!

Hervorragende Beratung und ein wirklich toller Service. Kate ist äußerst kompetent, freundlich und sehr erfahren - man fühlt sich sofort bestens aufgehoben. Sie hat alles perfekt und zuverlässig für mich geregelt und dabei immer sehr entgegenkommend. Bin einfach rundum zufrieden! :)