The Boiler Exchange Reviews 

Fantastic service and all work carried out to a high standard.
Engineer was excellent!
Would highly recommend to all 😀

I Totally agree with the previous reviewer......?Please be aware that before the sale there was plenty of communication from this dubious company, however after sales zero assistance. EVEN THOUGH I HAVE 12 MONTHS GUARANTEED WORKMANSHIP!!!!! I have called the salesman "Chris" multiple times as I have had problems with the water pressure the bar reading was 3.2 .Has never replied to my concern..This boiler unfortunately purchased on the 30/01/2023 paid £3350 SO Utterly disgusted I used this company I actually told him I had been ill and was in hospital and just discharged on Friday 12 th Jan 2024. Will be taking this complaint further.

Really nice company from Chris who sold the boiler to Morgan and apprentice who fitted all very personable clean and tidy job

New boiler installed recently from start to finish good experience, both Chris and Morgan the installer very good, Morgan very knowledgeable and tidy, would definitely recommend this Company again.
Boiler has a 10 year guarantee, gives you peace of mind for 10 years.

Exemplary service. Boiler installed within 1 week of initial contact. Engineer Morgan was courteous, kept us advised of progress and did an excellent job. Everything left neat and tidy.

I would like to thank Chris,James & Norrie for the excellent tidy job that was carried out at my house.
They knew exactly what was required and completed the job with no hesitation.
They arrived on time and went above and beyond
Highly recommended

Very professional team. Everyone was polite. They worked well together.
My kitchen was a tricky job, where they had to remove glass tiles, looking at the kitchen you would never know it had been done.
Very happy with the finish.

The job was competitively quoted and started soon after quote. James, who installed the boiler was really great, identifying an easier and cheaper way for us to plumb in the boiler and arranging the repair of some slight damage to the boiler without any prompting.
Everything was clearly explained, the area was neatly cleaned up afterwards and it was all in all a no hassle installation.

Great advice to ensure the best solution was found for replacing my boiler system which had became faulty in a large property. All aspects of the job completed to a very high standard and very friendly and easy to deal with. Thanks!

Helpful, reliable and good value for money.

Year down the line, and still all good. Overall was great service, fitting and experience. Would recommend.

Excellent service. Did what they said. Value for money. Quality installation on the day. Boiler works a treat. Should have done this months ago.

From Start to finish took 2 days. 7th June, Linda took my initial call, arranged for Chris to call me back, that same night. Chris called and arranged to visit next day 8th June. Chris arrived when he said he would, explained everything we needed to know and more, no hard sell, just plain down to earth knowledge. We agreed on the price and Chris arranged for George to come out next day 9th, to install. Although George was a little late, he called us to explain why and when he would be with us. When he arrived he got started and never stopped until he was finished. Just a few hours later it was all installed, operation explained and mess cleaned up. No fuss, no mess , brilliant. Would give a 5 star, but for some strange reason it (Trustpilot) wont activate that 5th star.

Absolutely outstanding, Chris was friendly, knowledgeable and professional and we agreed our new boiler and had it fully installed within 24 hours. I couldn’t believe it. Such a reasonable price for outstanding service and long warranty. Would recommend Boiler Exchange without any hesitation!

A phone call made to The Boiler Exchange on Wednesday. Chris came on the Thursday and explained all about the boiler. He used easy to understand language and did not try to baffle us with jargon. He gave us a very fair price for a top rated boiler. The very next day James arrived at the agreed time. The old boiler was removed, the new boiler was fitted. Both boiler and hive were explained and James left just over four hours later with everything cleared away and left neat as a pin. Both Chris and James were very knowledgeable and friendly. Great service and would recommend The Boiler exchange to anyone.

No hard sell great price and first class workman

Cannot recommend highly enough. Not only is the boiler top notch, Peter went over and above when installing the boiler saving me redecorating. He carried out the job with great expertise and for that I am truly grateful. Thanks again Peter.

Nice people & a great job by a very civil guy.

Chris came to the house and was very good with explaining the old systemnwe had and suggested what systemnwe were best moving to. Answered every question we had, considering that we were first time buyers. Gave us a great deal nd the engineers that installed the system done a 10/10 job. If you need a boiler, this is the company to use.

Great service and installation from boiler exchange. Chris was a great help with boiler selection and helped select new radiators I required at a very good price. Swift installation from contract agreement. James and Norrie were excellent to deal with and installation work was done to the highest standards. I’m extremely happy with the overall service and would recommend to anyone. Thanks