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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They are a Fraud! And actually told my brother that because me and him , THERE CUSTOMER SERVICE TOLD MY BROTHER THAT BECAUSE ME AND HIM SHARE THE SAME IP OR MAILING ADDRESS! ONLY ONE ACCOUNT PER HOUSE... Toon meer

Beoordeeld met 4 van de 5 sterren

great place to play and have fun. they have a nice selection of providers (they should remove the names of the ones that have no games available anymore). redemptions are just like most casinos, but o... Toon meer

Beoordeeld met 4 van de 5 sterren

I like a few of their games I cannot find elsewhere. the customer service awesome, and I am sure they get a lot of crap from people. if youre kind with yor concerns they will be super helpful and make... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The gaming platform is decent but the redeemation time is awful. It's funny how you don't have to go through all the red tape in order to play. Monies are taken instantly. Redeemation is totally diffe... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

185 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

So far so good

So far so good. Excellent choice of providers. Easy to use platform. Always free to play plus a deal on pkgs for anyone's pockets. Likeing it so far. Waiting on a big win and redemption. Letsss gooo

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

From what I noticed while playing the…

From what I noticed while playing the games were fair lot to choose from and ample ways to win. Yes let's spin with the boss.

26 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Thank you for the feedback! We are pleased to know your overall experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Beoordeeld met 1 van de 5 sterren

ATTENTION!!!!!!! Any casino that bribes people through…

Any casino that bribes people through email with free money to review them positively is likely scummy and scammy. I however gave this casino a chance; regrettably. They use screen overlays to steal your money while acting like the digital machine is having maintenance issues. And then act like they can't find any issues. Even if your sc drops with out even having placed a bid. Just brilliant. Karma will catch up to the people in charge. Criminals.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Redemption time SUCKS

I’m honestly really disappointed with how long the redemption process is taking with this casino. While their customer support responds quickly, it feels like they just fall back on the same scripted line: “you agreed to up to 10 business days,” even though they advertise that they strive to approve redemptions within 24 hours. That’s clearly not what’s happening in practice.

What makes it worse is the lack of transparency in their verification process. I was initially marked as fully verified on the platform, only to receive an email TWO DAYS later asking for additional bank verification. That completely reset the clock and delayed my payout even further. If this is part of their standard procedure, why isn’t it required upfront like it is on most other platforms? Requiring documents in stages only drags out the process and creates unnecessary frustration for customers.

At this point, it feels like the system is designed to slow down withdrawals rather than process them efficiently. Quick responses from support don’t make up for the delays—especially when those responses don’t actually resolve anything.

If you’re going to advertise fast payouts, then the process needs to match that claim. Right now, it doesn’t.

16 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Redemption requests are processed according to standard review procedures which includes verification checks to ensure account security and compliance requirements are fully met. Our support team remains available to provide status updates and guidance throughout the process.

Beoordeeld met 4 van de 5 sterren

Absolutely love the site and the…

Absolutely love the site and the variety of games are exciting, can't wait to get my BIG WIN! Customer service is exceptional as well

23 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Thank you for the feedback! We are pleased to know your overall experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players.
If you ever need assistance, you may reach us anytime at support@theboss.us.

Beoordeeld met 5 van de 5 sterren

Familiar games and great discounts…

Familiar games and great discounts available

22 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Thank you for the feedback! We are pleased to know your experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Beoordeeld met 3 van de 5 sterren

Okay game!!

21 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Thank you for the feedback! Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Beoordeeld met 5 van de 5 sterren

Awesome platform thank you

Awesome platform thank you

21 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Thank you for the feedback! We are pleased to know your experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

Beoordeeld met 1 van de 5 sterren

this is been a magical experience

okay I see this site actually responding to people I like this. I have talked to 20 different people at this website all named John or Danielle by the way. every single one of them is playing bad cop good cop John seems to be a pretty decent acting like he's going to help me. I'm trying to remove $100.20 that I won. and I have been trying for a month. they have given me every single loop around you can think of and they keep literally saying I'm approved it's going through and then send it right back to my account again it's not ever coming through and the fact that they have a Delaware mailing address with a UK listing when the owner of the company is a dude named like shamuil. at first I was thinking it was on my end maybe I typed my bank details in correctly and then it's like oh no wait I've done this four times now and input it four times and they keep giving me the same three excuses it's on my end not theirs. and I don't have this problem with a hundred different sites just this one. because I don't do deposits, I only do withdrawals. and they can't even directly say that because it's illegal to. I'm really curious how they're going to respond to a guy who's been on their website for 3 years trying to do a redeem for 2 months after watching the site switch from casino to us. because both of them have the same kind of reviews a bunch of five stars right at top of people saying they have a great selection which they do they have a pretty good selection of games that are on almost every single social sweepstakes casino there is but this is the only one that doesn't redeem as far as I can tell. and I have been dealing with this site since.. 2024 and here we are 2026 still haven't gotten my refund. this is my first review I've ever done of a website because I'm a quiet guy that keeps to myself but this site has pissed me off extremely and I'm going to blast them all over the entire internet because it's a scam.

21 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Redemption requests are processed according to standard review procedures which includes verification checks to ensure account security and compliance requirements are fully met.

Our support team operates under unified service guidelines and is committed to providing accurate updates throughout the process. For a detailed review of your request and account status, please contact support@theboss.us so the appropriate team can assist you further.

Beoordeeld met 1 van de 5 sterren

Don't waste your time

Don't waste your time. Games never hit. You only get one daily wheel spin bonus that usually lands on .30. No promotions, no giveaways, discounts are a joke, support sucks, GC doesn't help level up VIP. Literally nothing to gain from playing there.

21 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

HI! Please note that promotions, giveaways, and special offers are released from time to time, and availability may vary based on campaign schedules and account eligibility.
Players are encouraged to follow our official social media channels to stay updated on the latest promotions, events, and announcements.
For any account-specific questions or assistance, you may contact support@theboss.us and the team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Company that cares! Friendly, generous, and great selection.

The company has been super accommodating. Not only are they very helpful and actually super nice, they have a great selection of games!

19 maart 2026
Review zonder uitnodiging
Logo Theboss.us

Antwoord van Theboss.us

Thank you for the feedback! We are pleased to know your overall experience has been positive. Our team remains committed to providing a smooth and enjoyable platform for all players. If you ever need assistance, you may reach us anytime at support@theboss.us.

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