The Branded Company Reviews 

Have dealt with the company and Lou O’Keeffe for two years
Always a quick response with any queries
Always keen to help with any design changes
Will continue to use the company and Lou

Nige Mason
Mason Agri Seeds 🌾

Great customer service. Either through email or on the phone. Alex has been great to work with. He's quick to reply and is always helpful. Every order has arrived on time and has been very good quality. Would definitely recommend.

Ramsey and Lou always deliver and are great guys to work with ! they never let you down !

As a business we have been extremely happy with the service and support we received from The Branded Company. From the very beginning, communication was clear and professional, and the team made the whole process run smoothly. The advertising materials ordered were delivered exactly as promised and are perfectly suited to our business needs. We couldn’t be happier with the overall experience and would highly recommend The Branded Company for your merchandising needs. Jacobson Group.

What can I say? Amar and the team were "on it" from the first moment. Pens arrived bang on time too. Price was decent. Service was second to none; fast and responsive on email. Will definitely use them again.

We recently ordered notebooks from The Branded Company and had a fantastic experience from start to finish. Ethan was incredibly helpful throughout the entire process - he was responsive, knowledgeable, and went above and beyond to ensure we got exactly what we needed.
The notebooks themselves are high quality and turned out even better than expected. The ordering process was smooth and straightforward, and our items arrived on time.
I highly recommend The Branded Company for anyone looking for branded merchandise. Their customer service, particularly from Ethan, really sets them apart. We'll definitely be ordering from them again!

I have received outstanding support and kindness from Dylan since my first email of contact. Dylan has gone above and beyond in making my wish to help other cancer patients smile at UHDB become a reality…
The snoods not only look fantastic they offfer comfort and a warm reminder for the other patients that they are not alone on their treatment journey we are all in this together. With the printed message of

Hope, determination, love, and happy dreams

Thank you so much Dylan and the team at The Branded Company for everything you have done to help …it is truly appreciated.

Brilliant service, speedy turnaround and great quality! We ordered lots of swag for a conference and they were all very well recieved. Thank you for helping us out.

Great customer service, speedy and efficient as well as knowledgeable. Lennon was great

Ordered 100 cups from Lennon at the branded company. Product is amazing as well as the customer service

Always have such an easy ordering experience with Sam. He is quick to respond, and always super eager to help me find what I am looking for.

huge thank you to Sam and the Branded Company for all their help with our event merchandise!

We have used The Branded Company on 3 occasions. Sam Lane provided excellent service. Quality of goods very good. Definitely use again.

Very efficient service, with lots of communication and suggestions regarding design and layout

Would have no hesitation in using again
Excellent value for money

Sales Director Ramsey was super efficient getting an urgent merchandise order across the line. Product looks great too. Thanks again.

Contacted the company. My project was handled by Steve Worthy, he was reactive and suffered through my prolonged changes. Got both item and we are delighted. I would definitely use the company again.

Steve Lenton-Worthy was very helpful and responsive throughout the process - from initial enquiry to post-delivery follow-up. We also discussed the image to be used and I was happy with the outcome.
The products (badges) arrived promptly and looked great.
I would definitely use the company again and highly recommend them.

We have recently rebranded and I ordered some mouse mats. Steve Worthy was absolutely excellent. I am not the easiest of customers as I ask lots of questions. Steve was very knowledgeable and so helpful. The mouse mats arrived today and everyone loves them! Thank you very much. We will definitely be ordering from TheBrandedCompany.co.uk again.

Fantastic customer service from Amar right from the start. Even though my order was small, he went above and beyond to ensure everything was handled quickly and efficiently. Truly appreciated the attention and professionalism!

products delivered were totally sub standard and unusable - nothing like the sample. Lennon, the account manager, did nothing to resolve the issue and had to be chased repeatedly for a refund. terrible experience - not to be trusted.

Uploaded our logo to be printed double-sided on a bag.
Artwork mock-up showed the logo on one side + name of the type of bag on the 'other' (i.e placeholder text)
Asked for our logo to be printed on both sides and signed it off
Bags arrived with our logo on one side and the name of the bag on the other side

Branded Company will accept no liability or blame because I 'signed it off' (despite me saying that I wanted our logo on both sides of the bag)

As we paid in advance we now have no recourse other than perhaps using the Small Claims Court.

Incredibly poor customer service. Will not be using them again. Avoid.