The Bridge | Watch Straps Reviews 

Edited 18/10: unfortunately the product I ordered proved to be out of stock. I have been kindly refunded. Customer service response is via email so took a little longer than I would have liked to identify and remediate the issue but in the end all sorted.

Ordered a strap but is not right for my watch, I have tried e mail to organise a return but no response. No contact numbers to call and speak to anyone. Hopefully this will prompt a response! Got a reply to say sorry but no follow up to arrange return will have to contact card company to get a refund. I have e mailed you with details for the return and refund

Great quality product and excellent customer service too

AMAZING CUSTOMER SERVICE!
My strap arrived here in the US with a flaw. I contacted The Bridge and they told me to return it for a replacement band. In a week or two I received a new band that is flawless. They refunded me my shipping costs to return the strap. The best part was the IMMEDIATE and polite response via email that kept me reassured that they were taking care of me as a customer. You can trust this company. Well done Bridge!

I purchased the Henley strap. The construction is exceptionally comfortable and looks very sharp. I am waiting on my Vienna strap now!

Great product, great team/support, great price for the value.

I had a few issues with the delivery but the team went out of their way to help. I’m really pleased with the Henley Strap. Great quality and really stylish.
I will definitely order from The Bridge again

Excellent customer service and great quality watch straps- can’t ask for more!

The team at The Bridge is incredible. After a small snafu, they got back to me the same day and fixed the problem immediately. I’m very happy with the customer service, and I’ll not hesitate to order another band very soon. Thank you for showing what a great customer service really is!

I have to say the customer service was exemplary. I managed to inadvertently order the wrong colour combination. The customer service team handled the exchange seamlessly and with no fuss- great job, great strap!

I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & efficiently including my small refund for the differential. I have tried many wrist bands for my Apple Watch & these are by far the best ( better than Apples own) - good design & great quality. Also customer service was first class

Impressed with the Bridge customer service team reaching out and rectifying my concerns. Their service matches their quality

Thanks

I have purchased 2 watch bands from The Bridge. The quality of the bands is excellent and their customer service is exemplary!

I highly recommend The Bridge for the quality of their products and their customer service!

Mitch

Great communication and a hassle free replacement issued very quickly.

High quality product, superbly packaged and swift delivery. The orange strap looks brilliant with the blue Apple watch

I’m very happy with the two straps I bought for my Apple Watch. They look good and feel comfortable.

On the surface, the strap appeared to be of reasonable quality. It seemed to be worth the price I paid - but not the quoted original price.
However, the clasp proved to be entirely inadequate and opened at random times. The company reached out to me after posting a review and provided a replacement. It would appear that the design is simply one I personally cannot get on with. But top marks to the team for trying to resolve things.

The quality of the strap seemed to be well below the level of quality i assumed it was going to be. i guess at the price point you get what you pay for. and considering this is being sold as a strap for the Ultra watch, i'm concerned that it will not hold up to the wear and tear i would put it through.

This is my second watch strap through The Bridge, I love them!