Excellent customer service! Has an issue with the delivery - not the British Wine Cellars fault but they dealt with it and resolved the issue for me within an hour of emailing them. Would definitely r... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A great find. I'm a big fan of English wine and when I lived in Hampshire, I used to visit vineyards in Kent and Sussex. Sadly many have now gone. Now that I'm retired and living in Scotland,... Toon meer
I was struggling to find vegan British wines at a supermarket so I found this company online. My first delivery of half a dozen bottles certainly hasn’t disappointed me. A mix of red, white, sparkling... Toon meer
Bedrijf heeft geantwoord
I firstly want to give an excellent review on the packaging for the bottle of wine that was delivered to me , I loved the plastic air bag to protect during transit and the strong quality box , very pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
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Contactgegevens
SG5 4GJ, Verenigd Koninkrijk
- Hello@thebritishwinecellar.co.uk
- thebritishwinecellar.co.uk
4,9
Uitstekend
231 reviews
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A real pleasure
Quick service, well packed, balanced selection in mixed crate exactly as described. A real pleasure to receive.
15 augustus 2021
Antwoord van FreddyVegas
Thank you so much for a great review! We're so pleased you're happy and we look forward to welcoming you to The British Wine Cellar again soon!
Antwoord van FreddyVegas
Thank you so much for a great review! It's great to support British - our home-grown wines do indeed come with no air miles and a lower carbon footprint than foreign wines. We look forward to welcoming you to The British Wine Cellar again soon!
As ever probably the best service…
As ever probably the best service available (maybe Heineken could better it but I doubt it).
Very satisfied.
22 juli 2021
Antwoord van FreddyVegas
Wow what a review! Thank you so much, and we really look forward to welcoming you back to The British Wine Cellar again soon!
Antwoord van FreddyVegas
Thank you so much for a great review! We're so pleased you're happy and we look forward to welcoming you to The British Wine Cellar again soon!
Antwoord van FreddyVegas
Thank you so much for a great review! We're so pleased you're happy and we look forward to welcoming you to The British Wine Cellar again soon!
Excellent service
Excellent service, quick execution and available at all times. I will definitely use them again, especially for business
5 juli 2021
Review zonder uitnodiging
Antwoord van FreddyVegas
Thank you so much for a great review! We're so pleased you're happy and we look forward to welcoming you to The British Wine Cellar again soon!
Fast and safely delivered
Fast and safely delivered. And the wine ,[, GOing Down verry nicely ] Thank you .Must re order
1 juli 2021
Antwoord van FreddyVegas
Thank you for your order, and for a great review! We're very pleased the wine is going down nicely, and we look forward to welcoming you back to The British Wine Cellar again soon!
Great service and wonderful selection…
Great service and wonderful selection of wines with accurate tasting notes. Lovely to be able to enjoy British products too, and be able to get hold of them so easily.
27 juni 2021
Review zonder uitnodiging
Antwoord van FreddyVegas
Thank you for your order and for a great review! We're pleased you found our tasting notes accurate and we hope these made the wine tasting experience even better! We look forward to welcoming you back to The British Wine Cellar again soon!
A caring company
Excellent service, love the tasting notes, very handy to keep to remind you of your faves. Lovely touch with a hand written label.
27 juni 2021
Review zonder uitnodiging
Antwoord van FreddyVegas
Thank you for your order and for a great review! We are so pleased that you liked our hand written gift tags and tasting notes. We look forward to welcoming you back to The British Wine Cellar again soon!
Excellent wines
Excellent wines, excellent service, I highly recommend TBWC to anyone who is looking for fantastic British wines at great prices!!
27 juni 2021
Review zonder uitnodiging
Antwoord van FreddyVegas
Thank you for your order and for such a great review! We look forward to welcoming you back to The British Wine Cellar again soon!
Fantastic wine!
Fantastic wines, delivered quickly! I can’t wait to see what these guys are going to bring out next.
27 juni 2021
Review zonder uitnodiging
Antwoord van FreddyVegas
Thank you for your order and for a great review! We look forward to welcoming you back to The British Wine Cellar again soon!
Amazing service
Amazing service, great selection and delivered the next day! Will definitely be back
27 juni 2021
Review zonder uitnodiging
Antwoord van FreddyVegas
Thank you for your order and for a great review! We look forward to welcoming you back to The British Wine Cellar again soon!
Another order of excellent wines
Another order of excellent wines, delivered the day after ordering. Included a Norfolk selection for my dad's birthday as he comes from that part of the world!
15 juni 2021
Antwoord van FreddyVegas
Thank you for your order and a great review! We're so pleased you're happy with the delivery time, and we hope your Dad loves his wines too. We look forward to welcoming you back to The British Wine Cellar again soon!
Great to try a selection of British…
Great to try a selection of British wines. All were excellent. I would order again if they were packaged 100% cardboard. The use of plastic was disappointing from an environmental viewpoint.
8 juni 2021
Antwoord van FreddyVegas
Thank you for your order and your review. We thoroughly transit-trialled lots of protective packaging options and whilst large orders of 12 bottles can be packed only in cardboard (as couriers handle them differently due to the size and weight of the box), we found that the plastic option protected orders of all sizes far better from breakages in transit. We carefully considered our options and chose to deliver in air sacks - we don't want our customers to be forced to buy 12 bottles at a time, and we know that the environmental footprint of having to send wines out multiple times because they're breaking in transit is higher than only sending them out once, albeit in plastic-based packaging.
We are continuing to explore options to reduce our environmental footprint overall - after all, buying English & Welsh wines is so much better for the environment than buying foreign wines!
We appreciate the feedback and we look forward to welcoming you back to The British Wine Cellar again soon!
Antwoord van FreddyVegas
Thank you for your order and a great review! We look forward to welcoming you back to The British Wine Cellar again soon!
Clear description of the wines on…
Clear description of the wines on offer. Fast delivery. I ordered a variety of white wines under 12% and they are uniformly thoroughly enjoyable. Much appreciated touch was a Thank You wine. I wish more people would try English and Welsh wines, I have persuaded my son that there excellent wines out there.
1 juni 2021
Antwoord van FreddyVegas
Thank you for such a lovely review, and for spreading the word about English & Welsh wines! We look forward to welcoming you back to The British Wine Cellar again soon!
Antwoord van FreddyVegas
Thank you for your order and your great review. We're so pleased you're happy with your wine, and we look forward to welcoming you back to The British Wine Cellar again soon!
THE WINES ARRIVED ON TIME.
THE WINES ARRIVED ON TIME.
CAREFULLY PACKAGED.
THE WINE WAS VERY GOOD.
THE PRICE WAS VERY REASONABLE.
I WILL TELL FRIENDS AND FAMILY ABOUT YOU.
MOST LIKELY ORDER AGAIN.
24 mei 2021
Antwoord van FreddyVegas
Thank you for such a lovely review - we're so pleased you're happy, and yes please do spread the word about English wine! We look forward to welcoming you back to The British Wine Cellar again soon!
Excellent service!
11 mei 2021
Antwoord van FreddyVegas
Thank you for a great review! We look forward to welcoming you back to The British Wine Cellar again soon!
Antwoord van FreddyVegas
Thank you so much for a lovely review! We look forward to welcoming you back to The British Wine Cellar again soon!
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