Ordered a personalised card for my son’s 21st. It was a newspaper look card with milestones of his birth year. I was able to add our milestones which were added perfectly. I was really impressed. My s... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The card bought for my granddaughters 1st holy communion was so lovely, I had looked at many sites for one , but this one was perfect, her name on the front was written beautifully and message inside... Toon meer
Nice items but dreadful service - paid extra for 24hr delivery yet took days to arrive. Items missed out of the order which were then also not sent on priority delivery service & arrived so late they... Toon meer
Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.
Contactgegevens
Verenigd Koninkrijk
- thecardzoo.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good product
I had a boring photo treated into a lovely arty picture. Good communication with firm. Very pleased with results.
The perfect gifts
I found it difficult to find Big Ben related items so when light appeared in my search I was excited. The item was perfect, practical, fun and it made a great gift. I then looked for other items, on the website, and came across another that made the perfect gift. The items were well packaged, delivered really quickly, with helpful instructions, and I would definitely buy again 🙂
Great photo jigsaw
I ordered a photo jigsaw and received a really lovely jigsaw, the pieces are nice and thick so the puzzle should last for ages. The photo on the puzzle is well printed. The order was delivered in good time and was shipped in good packaging so arrived in good condition.
Great item
Great item - A novel way to gift a ticket! Super fast and really clear up to date information on postage and delivery times.
Excellent Customer Service
I ordered three personalised Christmas cards for my grandsons which failed to arrive for reasons unknown.
On contacting Card Zoo I was directed to Customer Service member Victoria who dealt with the issue in a most professional, efficient and friendly manner and the problem was speedily resolved.
Thank you Card Zoo for amazing customer service but a particular thank you to Victoria.
Excellent service
Lovely card
Lovely card, perfect for enclosing some USD to send to my two grandchildren for their half term trip to NYC
Great personalised gifts and cards…
Great personalised gifts and cards Odered nightlights for my grandchildren rooms with their names on.When they arrived one was the incorrect item.Contacted them and they replaced the item within a couple of day no quibble very helpful and will use them again.
Always helpful & do special orders &…
Always helpful & do special orders & quick delivery & like it you can have it personalised, 10/10 all round.
Lovely card and very good quality thank…
Lovely card and very good quality thank you.
Prompt action
A few weeks ago I ordered a graduation card for my grandson but unfortunately when it arrived the wording on the front was wrong. I contacted the company and received an immediate reply from Victoria who took the correct inscription and this morning the new card arrived. I’m delighted to say that everything was correct and the card arrived well packaged and in perfect condition.
I thoroughly recommend this company and will be using it in future.
Thank you, Card Zoo and especially Victoria!
Sheelagh Shaw
Love the shop
I have been looking for a different kind of birthday card for my grandson,as in the shops they are all the same,I love this shop as I managed to get what I have been looking for,the quality is great and I loved the fact you could pick a size,I will definitely be buying again from here
Personalised card and wooden jigsaw for…
Personalised card and wooden jigsaw for my grandsons birthday lovely and excellent quality.he is going to love them
Great value
Exactly as expected, arrived on time, great value for money, highly recommended.
This site is great
This site is great. I paid a little extra for postage as I was late ordering. My fault. The card is really good quality, the picture i sent came out very clear. So happy with the overall experience
Very rude and unprofessional customer…
Very rude and unprofessional customer service. I paid on 20th September for a banner and still hadn’t received it by 2nd October. After many unanswered emails, I finally called, only to be spoken to in a confrontational and dismissive tone by a staff member named Victoria, instead of receiving a simple apology or assistance.
The delivery was left in a RUBISH BIN, with NO delivery note. When I opened the package, the banner was already damaged with multiple large cracks.
Extremely disappointing experience, careless handling, poor communication, and no sense of responsibility. Pointless spending even a penny with this company.

Antwoord van The Card Zoo
After searching for a simpsons birthday…
After searching for a simpsons birthday card for my granddaughter, I found card zoo did one, good price, easy to order, arrived well packaged, result one happy granddaughter
Novelty but what a price to box it !
It is what it is, a small personalised gift,ok but what turns out to be a pretty ordinary 'presentation box' at an extra £6 not ok.
Engagement plaque
I was over the moon with my order it arrived really quickly just what I ordered in great condition and so was the parcel. Excellent service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







