The CCTV Store Reviews 

240
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great prices and the equipment is delivered really quickly. I've ordered a full Dahua CCTV system in the past which was really good, so when I moved house I went straight back to CCTV Store to order a... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Toon meer

Beoordeeld met 5 van de 5 sterren

Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Toon meer

Beoordeeld met 5 van de 5 sterren

Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly r... Toon meer

Bedrijfsgegevens

  1. Beveiligingsmaterialenwinkel

Geschreven door het bedrijf

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(240)

87 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service all round

Great support to find a compatible camera for my old system camera. Had issues setting it up but the tech support from Huzi was very good and resolved all my issues quickly and professionally. Would use again fro any of my cctv needs. Great service all round.

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic and honest company Huzi level of service was great incredible spot on.

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent correct one out. The level of service was not exceptional no fobbing off or asking million question. I can’t fault the level of service and the products everything working. Like to give a massive shout out to Huzi 🫶🏼 huge thank you.

19 september 2025
Beoordeeld met 2 van de 5 sterren

Received emails re missed delivery…

Received emails re missed delivery which my fault but unable to talk to customer services only an email address which the recorded message advised me to contact which I did but no one called back.

13 september 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Nick,

Thanks for your feedback, and sorry to hear things didn’t go quite as smoothly as expected.

We had a look into your order and can confirm it was delivered as per your updated instructions.

We understand it can be frustrating not being able to reach someone by phone right away.

Your call-back request came through Sunday evening, outside of our opening hours (Monday–Friday, 10am–5pm), but we picked it up via email and as per your instructions, a new delivery arrangement was put in place that same evening.

We always aim to be as responsive and helpful as possible, even outside normal hours - when we can.

As our reviews show, we always try to go the extra mile and we're glad we could get things sorted for you promptly.

Thanks again for choosing us, and we’d love to help with any future projects you have.

Have a great day.

Thanks!

Beoordeeld met 5 van de 5 sterren

The service received from The CCTV…

The service received from The CCTV Store was excellent, I would definitely use them again in the future.

12 september 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Kim,

Thanks for leaving us a fantastic review.

Glad to see you liked our service. Your words are greatly appreciated.

We’d love to see you back for your next project.

Have a great day.

Beoordeeld met 5 van de 5 sterren

CCTV store five star service

The team at CCTV have been amazing from the start. They have helped with the design and supply of a CCTV system. There back up help is amazing for any troubleshooting we have needed. I will be purchasing all my CCTV equipment from these guys. Electrician for over 25yrs - this level of service is rare so top marks.

15 september 2025
Review zonder uitnodiging
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Mark,

Thanks for leaving us a fantastic review.

Thrilled to see you liked our service. Glad we could help with the system and technical support.

Your words are greatly appreciated and keep us motivated to do better.

We’d love to see you back for your next project.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I placed my order and then rang them to increase the hard drive size. All done with speed, efficiency and courtesy.

11 september 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Anthony,

Thanks for leaving us a fantastic review.

Glad you liked our service and thanks for rating it excellent. Your words are greatly appreciated.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Great after sales support and prompt delivery.

Prompt delivery, responsive over email and great after sales support.

Helped solve a firmware related issue without any hesitation and very responsive when we had any other queries.

If you are not looking to recover the VAT, then these guys offer competitive prices and I would definitely use again.

8 september 2025
Review zonder uitnodiging
Logo The CCTV Store

Antwoord van The CCTV Store

Hi C K,

Thanks for leaving us a fantastic review.

Glad you liked our service. It was a pleasure helping with the firmware and technical stuff.

Your words are greatly appreciated.

Have a great day.

Beoordeeld met 1 van de 5 sterren

My order didn’t arrive

My order didn’t arrive. I chased up a link in the email to see tracking info said DPD had tried to deliver twice and gave times. I have Ring and a separate CCTV system. No delivery was attempted at these times. I have a parcel safe place but, after chasing up twice over three days on email, this retailer says they need a person to accept the item. This was not a condition of the sale and they stated this after the fact. It’s quite a prescriptive boiler plate type email. The tracking shows it was returned on 6 September. It is now 10 September and they still have not dispatched it. I am writing to cancel.

Update: Following this review I received an email from a different person at the store with much different tone. They apologised for the shipping error and sent it out two days later with instructions for safe place. All good now.

3 september 2025
Review zonder uitnodiging
Logo The CCTV Store

Antwoord van The CCTV Store

Hi ES,

Thanks for sharing your experience with us. Sorry to hear that it wasn’t as you expected.

Since the products we sell are high value items, we have measures in place to make sure there is no compromise at any stage of the process. This includes strict shipments criteria and no safe place unless specified by the customer.

I’d like to take this opportunity and apologise for the mistakes our courier partner made - we’re equally befuddled by their conduct. We’ll be raising this with DPD to make sure this doesn’t happened again.

I can see that we sent another shipment out even before the original was delivered back to us and it was delivered to your designated safe place the next day.

Please let us know how the install went.

Lastly, hoping that you’re happy with the resolution and will give us another chance to make it up for your next security project.

Have a great day.

Thanks!

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional

9 september 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Glenn,

Thanks for leaving us a fantastic review.

Your words are greatly appreciated.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Perfect plug and play replacement

Hikvision iDS-7204HUHI-M1/P 8MP-Lite PoC DVR
Fast delivery, well wrapped and exactly what I needed for an old failing unit, Up and running in 20 mins.
I will definitely be using them again.

3 september 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Kev,

Thanks for leaving us a fantastic review.

Glad you liked our service. Your words are greatly appreciated. We’d love to see you back for your next project.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Great delivery and good technical support

Delivered the next day. Helpful technical and sales staff. Good quality product.

20 augustus 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Kevin,

Thanks for leaving us a fantastic review.

Glad you liked our service and products. Your words are greatly appreciated.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Ordered and received next day

Ordered and received next day, fantastic service, will defiantly be ordering again the near future!

21 augustus 2025
Review zonder uitnodiging
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Darrell,

Thanks for leaving us a fantastic review.

Glad you liked our service. Your words are greatly appreciated.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Easy transaction

Easy transaction
Good to deal with
Arrived on time
Fitted and working

18 augustus 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Steven,

Thanks for leaving us a fantastic review.

Glad you liked the service and the products worked as expected.

Your words are greatly appreciated.

Have a great day.

Beoordeeld met 5 van de 5 sterren

Great service all round

Great service all round. Offered good advice on the product replacement I required. Ordering was efficient and delivery too. I needed some technical support which they were very helpful with.

11 augustus 2025
Logo The CCTV Store

Antwoord van The CCTV Store

Hi Caroline,

Thanks for leaving us a fantastic review.

Glad we could help with the product and technical issues.

Your words are greatly appreciated.

Have a great day.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer