A really lovely high quality product and very helpful with what I should order. I’d highly recommend and would use again. Arrived quickly also. Always a bonus.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our second order has just arrived and wow. We purchased 2 shelves for our kitchen with the underneath wine glass holders, which we were so impressed with we order two of the floating shelves for our l... Toon meer
Bedrijf heeft geantwoord
Excellent product, better than we anticipated! They look fantastic and I am enjoying every minute of dressing them up! We’re pleased with the colour, they bring warm to our otherwise white wall. Deliv... Toon meer
Bedrijf heeft geantwoord
I ordered a set of Blue Reactive Organic Mugs and I absolutely love them. They are quite an unusual design; quite quirky and rustic. They are the perfect size for my morning cup of tea. I cannot fault... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Rustieke meubelzaak
- Meubelwinkel
- Lampenwinkel
- Woonkamermeubilairwinkel
- Kantoormeubilair winkel
- Stellingenwinkel
Geschreven door het bedrijf
A husband and wife team with a passion for handcrafting furniture. Made in Yorkshire... delivering nationwide!
Contactgegevens
Unit 2, Tyler Close, WF6 1RL, Normanton, Verenigd Koninkrijk
- 03301335335
- info@thecraftycouple.co.uk
- thecraftycouple.co.uk
4,8
Uitstekend
166 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service and…
Great customer service and communication and a really quality product. Easy to put up and looks lovely.
7 maart 2024
Great service from ordering to…
Great service from ordering to delivery. Excellent quality too. The shelves look absolutely fab and were really easy to put up. Cannot fault anything and kitchen now nearly complete!
11 maart 2024
Review zonder uitnodiging
Antwoord van Thecraftycouple
So lovely to hear! Thank you so much for taking the time to leave us this review. We'd love to see a photo of your kitchen once it's finished : )
Quick delivery and lovely product
Quick delivery and lovely product. Very easy to assemble
5 maart 2024
Antwoord van Thecraftycouple
Glad to hear you love your order : )
Antwoord van Thecraftycouple
Thank you for leaving us a 5 star review. We hope to craft again for you!
Beautiful product
Beautiful product, the product looks so good in our kitchen and we can't wait to start using it and the glass storage underneath is such a nice touch. The experience was easy, updated throughout and delivery of the product was brilliant as well. We are definitely going to looking at other products for our house going forward.
14 februari 2024
Antwoord van Thecraftycouple
Amazing to hear that you've loved our service and products and even better to hear that you'll be purchasing more from us in the future : )
From ordering to receiving..
From ordering to receiving... great experience. Love the product. Exactly what we wanted. Thank you
21 februari 2024
Antwoord van Thecraftycouple
Thank you so much for the 5 star review!
Antwoord van Thecraftycouple
Thank you for taking the time to leave us a 5 star review : )
Great customer service
Great customer service, speedy turn round, excellent communication.
13 februari 2024
Antwoord van Thecraftycouple
So glad you've had an excellent experience with us 😊
Antwoord van Thecraftycouple
Really pleased to hear that you love your order. We hope to see you again : )
Shelves were just as described and…
Shelves were just as described and delivery was as stated on website, couldn’t be better
15 februari 2024
Antwoord van Thecraftycouple
Thank you so much for taking the time to leave us this lovely review. We're so pleased to hear that you love your shelves.
Highly recommend
Very good service. Quick delivery, and the product was perfect as described.
14 februari 2024
Antwoord van Thecraftycouple
We're so pleased to hear that you love your order from us. We hope to craft for you again : )
Antwoord van Thecraftycouple
Thank you for leaving us a glowing 5 star review!
Lovely shelves and exactly how…
Lovely shelves and exactly how described.
Handy that it came with all fixings so didn’t have to faff about buying them. Would definitely use again, delivered quick and provided tracking.
12 februari 2024
Antwoord van Thecraftycouple
We're thrilled to hear that you love your shelves and would purchase from us again!
Antwoord van Thecraftycouple
This is great to hear. Thank you for taking the time to leave us a 5 star review.
Rustic mantle
Prompt service and delivery, beautiful craftsmanship thank you! Quality product!
6 februari 2024
Antwoord van Thecraftycouple
You're so welcome! We love that you love your mantel : )
Fabulous customer service.
I purchased a shelf and J brackets unfortunately the shelf didn't fit on the brackets. One email later and all sorted, they arranged for the return of the brackets and have sent out an alternative style bracket which we are just waiting on. Fabulous customer service 👍🏼
30 januari 2024
Antwoord van Thecraftycouple
We're sorry again that there was an issue with your order however, we're really pleased we could get it sorted quickly for you. Thank you for taking the time to leave us this review.
Quality shelves
Quality shelves, turned up well wrapped, would definitely recommend the crafty couple to my friends.
5 februari 2024
Antwoord van Thecraftycouple
Thank you so much - as such as small business, recommendations go a long way!
Liked our original purchase so much we bought more
Great product, arrived quickly. Love our new shelves!
31 januari 2024
Antwoord van Thecraftycouple
We're really glad to hear that you love your shelves. Thank you for leaving us a lovely review.
The product is great although ordered…
The product is great although ordered then 2 days later they reduced it. Emailed them but never responded. Frustrating
29 januari 2024
Antwoord van Thecraftycouple
Hi Kelly,
We've checked for an email from you but we don't have one. We would have been more than happy to discuss the reduction with you.
We're very sorry that although you acknowledge that the shelves are a great product, you could only award us three stars.
The reason for the price reduction (temporary promotion) is due to the fact we're in retail and we have to respond to the number of orders that we're receiving at any given time. If orders are low then we have to use tools in order to increase orders. One of these tools is to offer a discount. This is just like any other retailer who also have temporary offers on such as H&M, John Lewis, ASOS...
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.