The Crystal Company Reviews 

363
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I love the quality of the crystal and how pretty it is too look at/💖 I would recommend your business to all of my friends and family thank you so much 🙏/

Beoordeeld met 5 van de 5 sterren

No matter what I buy, crystals or shells, self chosen or intuitively picked, every single item always feel like they contain such warmth, and they all whisper to my soul. And this doesn't go away with... Toon meer

Beoordeeld met 5 van de 5 sterren

I love everything I purchase from The Crystal Company. The live sales are always great, there’s no messing about and I find them fun and relaxed - Alex does a great job of showcasing the crystals... Toon meer

Beoordeeld met 5 van de 5 sterren

It probably sounds over the top but I was honestly blown away by my recent order from The Crystal Company. Everything was beautifully packaged and presented and it just felt like a really nice experie... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Spirituele winkel

Geschreven door het bedrijf

Welcome to The Crystal Company — a sanctuary for the soul, a place where high-vibrational energy meets ethical beauty. We exist to help you reconnect with your truth, align your spirit, and awaken the magic that already lives within you. Every crystal we offer is chosen with deep intention, love, and reverence for Mother Earth. We don’t just sell crystals — we share sacred tools of transformation. Rooted in the belief that healing starts from within, The Crystal Company was founded to support those navigating anxiety, self-doubt, emotional wounds, and spiritual awakening. Through the powerful frequencies of the mineral kingdom, we guide you to tune into your highest potential — one sacred stone at a time. Each piece in our collection has been hand-selected for its energetic quality, beauty, and authenticity. We work only with trusted suppliers who honour sustainable and ethical practices, ensuring our crystals are sourced with care, integrity, and respect for the Earth and its communities. Whether it’s a raw gem from Madagascar, a luminous tower from Brazil, or a rare treasure from Russia, every stone carries its own story and healing vibration — and every one is ready to become part of yours. From the first moment you connect with us, you’ll feel the difference. We offer more than just a shop; we offer an experience. With intuitive guidance, heartfelt support, and soul-led education, we’re here to walk beside you on your path — wherever you may be on your journey. ✨ From Mother Earth To Your Home — each crystal has travelled across land and sea, carrying ancient wisdom and divine energy to assist your healing, manifestation, and personal expansion. Let us help you find the crystal that speaks to your spirit. This is more than a transaction — this is an initiation into the sacred art of remembering who you are.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

363 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,7

Alle reviews

(363)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My favourite crystal shop

I am so glad I found this crystal company! The owners are so lovely, I was looking for moldavite & I come across The Crystal Company & I am so glad I did! I’m so excited to order more! The crystals I ordered were beautifully packaged with a sweet personalized note. Highly recommend checking out the instagram where it is documented on where the crystals are sourced. Thank you Alex, you amazing human, grateful for you!

9 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend you pay them a visit!

I’m new to crystals, tumblestones, and everything that comes with them. After buying my first tumblestones from a shop, I was hooked! Naturally, I wanted to grow my collection — but without having to drive 15 miles to the nearest store. At first, I was a little hesitant about buying online, unsure if I’d love them as much as the ones I’d carefully handpicked.

However, my order exceeded my expectations in every way. The malachite tumblestone they selected for me is now my absolute favourite. The packaging was perfect, the stones were beautiful, the little added extras were a delight, and the scent of incense when I opened the parcel was exquisite. The handwritten note on the side of the parcel was such a thoughtful touch.

I love everything about this company and I’m already placing my third order. I can’t recommend them enough — you should definitely check them out!

20 juli 2025
Beoordeeld met 5 van de 5 sterren

Message for guidance

I was unsure which crystals to purchase so messaged the crystal company for guidance. Received a very detailed and helpful response. Delivery was quick too!

31 juli 2025
Beoordeeld met 5 van de 5 sterren

5 Stars

5 Stars! Quick delivery, good quality packaging with a personal written thank you message.

The stones are good quality, you can tell straight away that they are genuine. I had been going through a tricky time when I bought 4 Crystals, there was an additional 5th crystal in my box that was really relevant to what I was going through, it was quite eerie but comforting as I didn’t know of this specific crystal.

24 juli 2025
Beoordeeld met 5 van de 5 sterren

Beautiful souls!

I ordered a few crystals and I can say I am very happy with my purchases!! Not only that….on both of the boxes I received, there was a personalized message just for me! I will say beautiful souls! ❤️❤️

3 juli 2025
Beoordeeld met 5 van de 5 sterren

Treasures for the soul

No matter what I buy, crystals or shells, self chosen or intuitively picked, every single item always feel like they contain such warmth, and they all whisper to my soul. And this doesn't go away with time. The Crystal Company are run by truly remarkable people, that put their hearts and souls into every single piece they offer. You can buy crystals anywhere - this is where you go to buy magic🌟🧚‍♂️🧜‍♀️

23 mei 2025
Beoordeeld met 1 van de 5 sterren

Only good thing I can say is the…

Only good thing I can say is the customer service.

Other than that they are fake crystals.

I got the rose quartz and amethyst. Both fake

8 mei 2025
Review zonder uitnodiging
Logo The Crystal Company

Antwoord van The Crystal Company

Dear Cassey,

Thank you for taking the time to share your feedback. While we’re genuinely sorry to hear that you were left feeling disappointed, we want to reassure you — and anyone reading — of our unwavering dedication to authenticity, integrity, and care in all we do.

We take accusations of "fake" crystals very seriously, as it goes against everything The Crystal Company stands for. Each and every one of our pieces is carefully sourced, tested, and handled with the utmost respect for the Earth and our customers. We personally conducted our gemstone verification tests following your concern, and every result confirmed that the Rose Quartz and Amethyst were 100% genuine and untreated, as are all our crystals.

Nonetheless, we deeply honoured your feelings and processed a full refund upon return — despite the items being tangled and one arriving chipped, which rendered them unsellable. We prioritised your satisfaction and responded promptly and professionally throughout.

We are proud to stand by our sourcing process, our ethics, and our intention to support healing through nature’s true gifts. While we understand not every experience aligns for every soul, we do wish you all the best on your healing journey.

Warmest wishes,
Alex & The Crystal Company Team 🤍

Beoordeeld met 5 van de 5 sterren

Ethically sourced

As usual the quality of my crystals was spot on. I love this company they have never let me down when choosing my crystals for me. The jewellery is gorgeous and I wear it close to my heart. The vibrations I feel from it are reassuring that the crystals are ethically sourced, which is very important to me. Thank you thank you thank you 😊

20 mei 2025
Beoordeeld met 5 van de 5 sterren

Beautiful crystal point

Purchased this healing clear crystal and arrived in beautiful packaging and smelling divine, very happy with my purchase I bought 3 and have them around my home.
I can feel the energy and balance with my other crystals.

18 april 2025
Beoordeeld met 5 van de 5 sterren

Long time returning customer x

I’ve been a customer with Alex and Terry for years now and they have always been kind and lovely. They always are available to help if you need assistance and they are just a vibe! Love them both. Love my crystals and their boxes smell like a spa! ❤️ received my box this morning and as always it’s like Christmas Day opening up boxes from them again and again 😍

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous company

Fabulous crystals, and customer service is just so wonderful and feels so personal. When you receive your order, it truly feels like you are being gifted something from a friend, not a business. Thank you to all concerned for creating such a wonderful store.

8 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent costumer service very pleased…

Excellent costumer service very pleased with clarity of natural citrine tower - just stunning & lavender fluorite diamond was again beautiful quality & depth. Items packaged well quick delivery considering ordered BH weekend & nice complementary gifts .. this company is all for customer quality & care.
Will certainly be buying again & recommend .. thank you

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Wow!
I won’t buy from anywhere else now, each order I can feel the strong energy from each stone, the crystal family really do care and are quick to respond to any emails
Thank you, can’t recommend you guys enough
All the little touches are perfect

7 maart 2025
Review zonder uitnodiging

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