Thedesignsgenius Reviews 29

My experience with The Designs Genius has been absolutely terrible from start to finish. I gave them every opportunity to make things right — countless emails, phone calls, and text messages — yet my website is still not complete. Every time I reached out, I was either talked over, given excuses, or promised deadlines that were never met. I even sent photos and detailed instructions showing exactly what needed to be done, and they still failed to follow through.

What makes it worse is the complete lack of accountability or support. I contacted their information page and explained how frustrating and unprofessional this entire process has been, but nothing changed. The whole experience has been exhausting, disappointing, and a total waste of time. I would not recommend The Designs Genius to anyone who values communication, reliability, or honesty in a business.

This situation has been challenging for me. I have made efforts to remain patient and maintain a professional attitude, especially as a new business owner. That said, when we began in November 2024, David and his team provided attentive service and delivered quality work initially.

However, the primary concern is that the commitments made to me at the start, when I invested significant funds, have not been fulfilled. My website remains inaccessible to potential clients, and the necessary updates to the documentation have not been completed. Additionally, the ongoing support promised, including assistance with Facebook updates, has not been provided since July 18th.

Despite reaching out multiple times, I have encountered repeated delays and unfulfilled promises. While the website appears visually appealing, it is not functioning as agreed. I have requested access to my domain, along with the login credentials, to enable me or someone else to complete the work. Unfortunately, I have not received this information.

David was very attentive when creating my website for my small business. He kept me updated and made changes promptly. I would definitely use them again.

Alex black is very patient he understands what I need and he makes it happen

I would like to say that it has been a pleasure working with this company that designed and built my website. David Conner went above and beyond to make this happen and he is continually trying to make it better each and every day. Thanks David for all your hard work and may God bless you :-)

David Conner was great service and very friendly to me I would definitely come back again in the future

Please go and tell it on the Moutain Top!!!!!
These people are a total scam I paid them $4500 to build my business an invoice system. It was supposed to be done in February its May1, 2025 !, And Mark Stevens will not answer my calls they have locked my invoiced system. I paid a initial $2000 for him to start project another $2000 in the middle of project then Mark said I needed a URL which he didn't tell me nothing about before he started project. I owe him $1000 which I refuse to pay until project is finished. He won't answer my calls or haven't worked on my project since. Yall run from these people they call you from a google phone number. They do not have a actual location for business. These are foreign people trying to get over people. Please ,Please Do not give these people business they will scam you.

Lowri walked me through every step of the process, from initial design ideas to the finished products (banners, shirts, business cards.) The designs were professional and completed in a timely manner. Because the actual printing was done overseas, there was a delay with receiving the materials, but this was beyond control of Designsgenius. When the time comes for website creation, they will be my first contact.

Alex made my experience great. The company will bring your business to the storefront. Whatever you can imagine for your business, they will create something new and innovative to draw customers and is still assisting me presently. I’m thankful. The assistance exceeds the cost.

Before I came to design Genius I had worked with another web designer that couldn’t bring my vision to life. I was on the fence at first but after they sent 5 images of my logo to choose from I was sold and knew I would be working with a company that would create a phenomenal web page for me and they did just that. I’m so happy I chose this company. I would recommend them to anyone.

Not enough updates on progress & when I did get an update. they were always trying to sell me something else. they get you by offering you a complete website for $149.00 which I knew when i inquired, it would be some type of catch. Well the catch is it was an informational website. So I signed up for a $750.00 package that seemed like a good starting point & I asked several times about additional costs & was assured there would be no additional costs. Then they tried to sell me other add-ons that i was told came with the package I signed up for like SEO, Domain + hosting & SSL Certificate. I was also told that if I was not 100% satisfied i would be refunded. As soon as I said that I would like a refund all calls stopped.

I have had the best experience with this company, if you’re lucky to work with the man named David you will be all set, all your worries will be lifted. If your like me I have not an idea, I know what I like, what I am looking for, that’s what makes me so lucky to have gotten the man named David. Thank You so very much . ⭐️⭐️⭐️⭐️⭐️

My website and logo turned out extremely well,very happy with them. It was enjoyable to work with Alex Black who had the same vision as I did on the look and structure of my site and logo.

John from Design Genius was absolutely phenomenal to work with! The process for him to create my website was EFFORTLESS.
I am blown away and dumbfounded. I was skeptical at first because everything seemed too good to be true! John delivered on his word and created a perfect website for me with EASE. HIGHLY HIGHLY RECOMMEND FOR websites, graphic design, marketing, etc. anything you need John and his team have you COVERED!! Thank you so much!!

Oh my ……. I meet Mr. John on social media and it was a pleasure meeting him and we got together on my project and , I ❤️ everything he did. Mr. John was in contact is this good asking and made sure the view, I painted to him he did just that . Thanks John again

I must say, I’m in the process of launching my business and I skeptically reached out to Design Genius and it has been such a great experience! David has been such an amazing support and his creativity and business savvy is a plus. I am loving his attention to detail as well as how amazing he is making my website and social media pages look so professional and amazing! Love his creativity and ability to listen to my vision and bring it to life! I’m so please and would recommend to anyone

I was looking for someone to create me a logo that was nice , very demure,and everyone else was giving me a hard time or not giving me what I wanted.
But this company, reached out and created something I loved . Quick and simple. No hassle . Definitely worth it .

I recently worked with Adam from Design Genius on my website. He was incredibly professional and patient, especially since I had little knowledge about web design. Adam guided me through the process and was available whenever I needed him. His expertise and dedication were evident, making the entire experience seamless. The end result was a beautiful website that everyone loves, and I couldn't be happier. Highly recommend Design Genius and Adam for anyone in need of web design services!

Wonderful quality of work. Prompt service. Approachable and available. David is awesome. We have worked with them on two occasions and both the times we worked with them, they have not only delivered exceptional work, but they have also adhered to timelines with reasonable costs. If you are looking for quality work at a good price with exceptional service, look no further with "The Designs Genius"!

Best decision made to getting the perfect and professional website!! They are with you until the end!!