The DOM - The Official Fashion Outlet Reviews 448

TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Camilla Dress was such a great bargain. I would buy again from the DOM Official Fashion Outlet!

Beoordeeld met 5 van de 5 sterren

The website was extremely easy to navigate and checkout was very straightforward. No hidden fees involved in anything - item price and shopping costs were clearly detailed. I bought a pair of black... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The DOM provides fantastic service, amazing prices and it’s a very easy site to navigate Also that you can earn Myer points is an added bonus

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered these shoes online and unfortunately they were too big, so I needed to return them. The real problem was the customer service — it took several days just to get a reply to my return re... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Herenmode
  3. Online marktplaats
  4. Outletwinkel
  5. Schoenenwinkel
  6. Damesmodewinkel

Geschreven door het bedrijf

The DOM is Australia’s official online fashion outlet offering exceptional pricing on your favourite, premium fashion brands including adidas, Jo Mercer, St. Agni, Christopher Esber, Carla Zampatti, Rollie and more. We bring you the best deals, all up to 70% Off. Always. And with direct shipping from the brands themselves, you can trust that you're getting the real deal.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

448 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Big brands at lower prices

Big brands at low prices. Great selection and couldn't believe the sale prices were even lower than big brands own sale prices! Really easy website to navigate, painless check out process and quick delivery. This is now my go to for top quality brands at lower prices.

22 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Michelle, thank you for such a fantastic review. We’re glad you enjoyed browsing the site and found the checkout process easy and smooth. Scoring big brands at prices even better than the brands’ own sales is always a great feeling.

It’s lovely to hear The DOM is now your go to for top quality brands at lower prices. We really appreciate your support and look forward to seeing you back again soon.

Beoordeeld met 5 van de 5 sterren

Great site - great brands - great ranges

Really good site for picking up some great deals on great brands! Have purchased a few times and all times have received in a decent time frame. Recommend them highly.

21 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi George, thank you for the great feedback. We’re pleased to hear you’ve had consistently good experiences with us and that you’ve been able to pick up some great deals across our brand range. Reliable delivery and good value are always important.

We appreciate the recommendation and look forward to having you shop with The DOM again soon.

Beoordeeld met 5 van de 5 sterren

Easy to browse and very quick

Easy to browse and very quick delivery. Thank you

16 december 2025
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Elena, thank you for your feedback. We’re glad you found the site easy to browse and that your order arrived quickly. A smooth and efficient experience is exactly what we aim for.

Thanks for choosing The DOM, and we hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Highly recommend DOM

Fast delivery and excellent product quality.

7 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Gal, thank you for the recommendation. We’re glad to hear you were happy with the fast delivery and the quality of the product. Simple wins like these make all the difference in everyday shopping.

We appreciate your support and hope to see you back at The DOM again soon.

Beoordeeld met 4 van de 5 sterren

Returns

The shoes we bought were unfortunately too large. Bonna at DOM went above and beyond to resolve the issue and allow us to return the item inspite of a lapsed return timeframe.
Much appreciated Bonna.
We were pleased with the quality of the items purchased.

28 december 2025
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi RL, thank you for taking the time to share your experience. While we’re sorry the shoes didn’t fit as expected, we’re glad Bonna was able to assist and help resolve the return, even outside the usual timeframe. Your kind mention will certainly be passed on to her.

We’re also pleased to hear you were happy with the quality of the items purchased. Thanks again for choosing The DOM, and we hope to shop with you again soon.

Beoordeeld met 5 van de 5 sterren

Online experience

I ordered online and my order arrived within 5 business days very happy with the product I ordered

25 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Thank you for sharing your feedback, Rosemary! We’re glad to hear your order arrived within few business days and that you’re happy with the product you ordered. A smooth online experience always makes shopping easier.

We appreciate you choosing The DOM and look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience, order came in 2 days after placing! Item exactly as described at such a good price, so so happy.

28 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Alex, thank you for the great feedback. We’re really glad to hear you had such a positive experience and that your order arrived days after placing it. Getting an item exactly as described and at a great price always makes shopping worthwhile.

We appreciate you choosing The DOM and hope to see you back again soon.

Beoordeeld met 5 van de 5 sterren

Great website to shop on!

The website was extremely easy to navigate and checkout was very straightforward. No hidden fees involved in anything - item price and shopping costs were clearly detailed.
I bought a pair of black Adidas sports shoes that i was unable to find in the desired size, elsewhere. They were delivered very quickly and were exactly as expected.

9 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Connie, thanks for your lovely feedback. We’re glad to hear you found the website easy to navigate, with no surprises along the way. Finding the right size can be tricky, so it’s great to know you were able to secure your Adidas sports shoes with us.

We’re also pleased they arrived quickly and exactly as expected. Thanks again for choosing The DOM, and we hope to see you back soon.

Beoordeeld met 5 van de 5 sterren

Genuine website. Good price. Good products

This is a genuine website. I was skeptical at first but after reading reviews on Reddit, I decided to give it a try.
I bought 2 GUESS bags (2 separate orders) from the DOM website. The prices were better than other sites and the delivery was very fast. Both of my orders were delivered 2 days after placing the order on the website.
Very happy with my purchases.

28 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hey Katie, thank you for taking the time to share your experience. We’re really glad you decided to give The DOM a go and that everything from pricing to delivery exceeded your expectations. Receiving both orders just two days after purchase is always a win, especially when you’ve scored great value on GUESS bags.

We appreciate your trust and look forward to welcoming you back again soon. Happy shopping!

Beoordeeld met 5 van de 5 sterren

A really solid place to find Australian…

A really solid place to find Australian brands/designers on sale, alongside the selection of bigger international brands discounted (such as an absolute favourite, Melissa shoes). Postage is quick (depending on the individual retailer of course) and returns are breezy. I’m always on the look for a cool little piece that’s yet to be discovered, and now it’s combined with Myer One points so basically it’s my spot. Love it.

28 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi MsE, thank you for such a thoughtful and detailed review! We’re so glad you enjoy discovering Australian brands and designers alongside big international favourites like Melissa. Quick delivery, easy returns, and now earning Myer One points too, that’s a pretty solid shopping combo in real life 😉.

We love being your go to spot for those cool, yet to be discovered pieces. Can’t wait to see what you find next. Happy shopping with The DOM! ✨

Beoordeeld met 5 van de 5 sterren

Great trustworthy site

Such a good site for discounted big-name brands. Always a bargain to be found!

14 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Roxana, thank you for sharing such a great review! We’re so glad you find The DOM a trustworthy place to shop and love scoring bargains on big-name brands. There’s always something good waiting to be discovered, just like finding an unexpected sale in real life 😉.

We look forward to seeing you back again soon. Happy shopping!

Beoordeeld met 5 van de 5 sterren

I recently purchased a pair of Adidas…

I recently purchased a pair of Adidas sneakers fron The Dom website, love it, price was good aswell as the product. Really happy with my purchase and all the great sales. 🙂

2 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Janelle, thanks so much for the lovely review! We’re so happy to hear you’re loving your Adidas sneakers and that you found both the price and product spot on. A great deal always makes the purchase even better 😉. Your kind words mean a lot to us and encourage us to keep bringing great sales your way.

Enjoy every step, and we look forward to welcoming you back to The DOM soon!

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication. Quick resolution

22 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Jess, thank you for the kind words! Excellent communication and quick resolutions are exactly what the team strives to provide. We truly appreciate the feedback and support.

Beoordeeld met 5 van de 5 sterren

Customer service outstanding

I had an issue with sizing on an order I made. Jocelyn went over and above to help me to rectify.

21 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi A, thank you so much for taking the time to share this feedback! 😊 We’re happy to hear that Jocelyn was able to go above and beyond to help resolve the sizing issue. Moments like these are exactly why great customer service matters, turning a hiccup into a positive experience.

We’ll be sure to pass your kind words on to Jocelyn. Thanks again for shopping with us, and we hope to see you back soon (with the perfect fit next time 😉).

Beoordeeld met 5 van de 5 sterren

Love it

Love it, thank you 🙌

19 december 2025
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Ina, thank you so much for the love 🙌 We’re really glad to hear you’re happy with your purchase!

Appreciate you taking the time to leave a review, and we hope to see you back again soon.

Beoordeeld met 1 van de 5 sterren

I received the wrong sized shoes

I received the wrong sized shoes, trying to return with no luck. Please reach out to me DOM!!!!!

12 januari 2026
Review zonder uitnodiging
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Joanne, we’re really sorry to hear about this and sincerely apologise for the frustration caused, especially with the delay in getting back to you due to the high volume of orders and enquiries we’ve been receiving.

We can confirm that we’ve already responded to you via your support ticket and have raised this concern directly with the brand to resolve the incorrect size received. At the moment, we’re awaiting their response so we can proceed with the next steps for your return.

Thank you for your patience and understanding while we follow this up. Please rest assured that we’re actively monitoring this and will update you as soon as we hear back from the brand.

Kind regards,
The DOM

Beoordeeld met 5 van de 5 sterren

Awesome

Great shoes that arrived quickly. Highly recommend the site.

19 december 2025
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Taite, thank you for the great review! We’re glad to hear you loved the shoes and that they arrived quickly. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

My orders arrived on time & great…

My orders arrived on time & great condition. Thank you.

19 december 2025
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Josephine, thank you for your lovely feedback! We’re so pleased to hear your orders arrived on time and in great condition. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Beoordeeld met 5 van de 5 sterren

It took a long time but it was resolved…

It took a long time but it was resolved
Thank you

19 december 2025
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Hi Nikki, thank you for your feedback. We appreciate your patience while this was being resolved and are glad everything was sorted in the end. Your understanding means a lot to us, and we hope to provide a smoother experience next time.

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase

Very happy with my purchase. Same product was double the price in some retail stores. Will use the DOM again. Thank you for a great experience.

18 december 2025
Logo The DOM - The Official Fashion Outlet

Antwoord van The DOM - The Official Fashion Outlet

Thank you for your wonderful feedback, Ant! We’re so glad you were happy with your purchase and found great value compared to other retailers. We truly appreciate your support and look forward to welcoming you back to The DOM again soon.

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