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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unique products in high quality packaging. I love the Fig, Palo Santal and Seth’s variety pack scents so much. I also love that the cones burn out predictably so that I don’t have concerns over anythi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been a customer for almost a year now and honestly can't get enough. Started out with the houseplant incense drops (still my favourite) and recently added the reed diffuser and wax warmer to my collec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was pleasantly surprised with my experience purchasing Droplet products. I purchased them on a whim not knowing much about the brand and not only did they ship fast, the scents are absolutely divine.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the wax tablets set and got a beautiful electric wax melter which gently glows - the whole set is totally classy. Of course I wanted I try the blackberry melt so ordered those - wonderful fo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geuren- en aromaleverancier
  2. Aromatherapie

Geschreven door het bedrijf

DROPLET is a modern-day House of Scent, born from a family obsession with fragrance. Formulated in Grasse, France and designed in London, each creation is crafted in sculptural, design-led formats to transform your space.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

31 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(31)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

HOUSEPLANT next

I ordered the ripple starter set, which I loveeeee and received a cute sample of HOUSEPLANT - 💯 next purchase 🙌

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Huge fan of Droplet

I’m a huge fan of Droplet and their products. The unique aesthetics (especially the scent burner!) and luxury scents have completely upgraded my home.

Even my mum has a wax warmer now!

28 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The scents are subtle and not…

The scents are subtle and not overpowering. The packaging is very cute and pleasing to the eye.

25 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Roya,

Thank you so much for sharing your experience, it's great to hear.

We’re so happy you’re enjoying the subtle scents and the packaging too!

We love creating fragrances that feel considered and thoughtful.

Thanks for the Droplet love 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Unique products that I LOVE

Unique products in high quality packaging. I love the Fig, Palo Santal and Seth’s variety pack scents so much. I also love that the cones burn out predictably so that I don’t have concerns over anything catching fire. Highly recommend for an amazing scent experience every night!

24 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Kate,

What a beauty.

We’re so happy you’re loving Fig, Palo Santo and Seth’s Droplets - such a good lineup! It’s also great to hear you’re enjoying the simplicity and the sense of security our cones are providing.

Thanks for the beautiful feedback and for recommending Droplet 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

I’m living in a rose-scented paradise

So easy to order and i received it within 24 hours! The product looks really good, none of the twee or faux apothecary-looking bottles here. The scent is magnifi-scent. I cant recommend this highly enough

24 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey JoJo,

Thank you so much for the gorgeous review.

We’re so happy your order arrived so quickly and that you’re loving the look and, most importantly, the scent! “Magnifi-scent” - you wouldn't mind if we steal that one? 😉

Thanks for the lovely recommendation and for being part of the Droplet family 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Really excellent products

Really excellent products. I have basically everything from them…incense, reed essential oil, the scent diffuser…fan for life!

9 juni 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Caroline,

Thank you so much for the love and kind words.

We’re obsessed that you’ve got pretty much the whole Droplet collection - incense, reeds, oils and the scent diffuser! A true fan for life.

Thanks for all your support and for being part of the Droplet family 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

These are the best smells you can get

These are the best smells you can get. Tried the cones and the oils and both last all night
Terrific service when one order was delivered to the wrong address, very quickly sorted even though it wasn’t their fault

11 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hi Nick,

Thank you so much for your kind words.

We’re so happy you’re loving both our incense drops and fragrance oils and that the scents are lasting all night!

We’re also glad our team could quickly sort the delivery mix-up for you. We're always here.

Thanks for your understanding and for all the love for Droplet!

Peace & love,
Team Droplet 💧

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Smells wonderful and lasts a long time. Easy clean up too.

21 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hi Leslie,

Thank you so much for the lovely review.

We’re so happy you’re enjoying our products and that it lasts well for you! We’re all for an easy clean-up too 🤍

Thanks for your support and for being part of the Droplet family.

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

This fragrance is absolutely wonderful

This fragrance is absolutely wonderful. It smells rich, pleasant, and refreshing without being too overpowering. The beautiful scent fills the whole room and creates a warm, relaxing and elegant atmosphere. I am very impressed with the quality and would definitely recommend

3 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Leung,

Thank you so much for the beautiful review.

We’re so happy to hear you’re loving the fragrance and that it’s bringing such a warm, relaxing atmosphere to your space. It means a lot to know you’re impressed with the quality too.

Thanks so much for the recommendation and for being part of the Droplet family 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Great products and customer care is…

Great products and customer care is fantastic … I have tried every product that they have.

11 augustus 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hi Georgia!

Thank you so much for the lovely review 🫶

We’re so happy you’ve been enjoying the products and that our customer success team has looked after you too! And trying every product?! Now that’s dedication.

Thanks for all your support and for being part of the Droplet family 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

i have always been a candle babe

i have always been a candle babe, but droplet takes home scents and makes it decor. SUCH a beautiful and considered way to scent your home. Unique scents, no basic vanilla or cotton over here.

28 augustus 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Asta,

Thank you so much for the love 💚

We’re obsessed with this! We’re so glad you’re loving Droplet and the more unexpected scents. We’re definitely here for making home fragrance feel a little more considered and a lot more fun.

Thanks for the beautiful words and for being part of the Droplet family 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Best fragrances and products 🫶🏻

16 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Paolo,

Thank you so much for sharing the love here 🫶

We're glad our scents are making a difference to your space, and we can't wait to share more with you!

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Excellent service & amazing products

Excellent service & amazing products! The wax melt is unreal!

10 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Harry,

Thank you so much for your kind words! We're so glad you're enjoying our wax melts and that they're making a difference to your space 🙏

Peace & love always,
Team Droplet

Beoordeeld met 1 van de 5 sterren

Dismal customer service

Placed first order and money left my account on 3 September 2026. Promised delivery on 5 September...yet to arrive: it is now 16 September. Chat bot repeatedly promises to 'escalate' but does not respond to requests for updates. Droplet is however capable of certain communication: my email inbox is now full of their regular marketing emails. Absolutely dismal customer service and I will now have to invoke the charge back process. Infuriating and disappointing.

16 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Mitzi,

We're so sorry to hear about your current situation with your Droplet and want to ensure things are resolved swiftly. Our team are here to help and have contacted you via email to compensate and rectify things with your order.

Let's turn this experience around for you ASAP.

Kindest,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Love all the Houseplant range

Love all the Houseplant range. I’ve bought it 3 times about to be a 4. Amazing products, incredible fragrances. Delivery is speedy too

3 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Tiras,

This is amazing to hear! We're so glad you're loving our Houseplant range & can't wait for you to try more fragrance products across our whole line 💚

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Love the aroma

Love the aroma! My house I addicted now

1 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Anna,

Thank you so much for the lovely words & glad your aroma is complimenting well with your home 🥹

Can't wait for you to explore more scents with us!

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

High Quality Product with Kind Customer Service

Was pleasantly surprised with my experience purchasing Droplet products. I purchased them on a whim not knowing much about the brand and not only did they ship fast, the scents are absolutely divine. They offer really high-quality products that elevate your home, combined with that small brand feel of clearly caring about the customer experience. I've been burning through my incense cones quickly and am excited to grab more/keep supporting them! I'm a fan!

1 augustus 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Kiah,

We're so happy to hear your first Droplet experience has been such a positive one! From the fast shipping to the scents themselves, it's great to know our products are helping bring a little extra atmosphere to your home.

Hearing that we've kept that small-brand feel while delivering a quality experience means the world to us 🩵

We appreciate your support and can't wait to welcome you back for more scents soon 🛋️

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

LOVE the incense cones

LOVE the incense cones. The smoke is not too thick and it doesn’t overstay its welcome. I’ve tried most of the fragrances and they are all lovely. The little discs for burning also look nice on display. We started carrying the multi-packs at my shop in Brooklyn and they’re one of my favorite things to recommend!

8 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Cait!

We're so happy to hear you're enjoying our Incense Drops and our other product ranges. The support means so much to us.

We have so much to share as we work on bringing more products to our range. Stay tuned and thank you so much for the recommendation and support 🩵

Peace & love,
Team Droplet

Beoordeeld met 5 van de 5 sterren

Obsessed

Obsessed! Each scent is an incredible moment of calm and intention!

7 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Tony,

Thank you for sharing your experience with our scents 🛋️

More calm & intention on the way, we can't wait for what's to come. Stay tuned 🩵

Peace & love,
Team Droplet

Beoordeeld met 1 van de 5 sterren

Great smell but awful customer service and missing goods

Whilst I received the first couple of orders without any issue - my two most recent orders have been a disaster. Full money taken, no goods received, promises from customer service they were on the way, still nothing and now just vague promises to look into it. "Peace and Love" might be the motto, but a little more focus on customer service and fulfilling orders for which full money had been taken for weeks ago might be more of a priority

7 september 2026
Review zonder uitnodiging
Logo DROPLET

Antwoord van DROPLET

Hey Ben,

Thank you for sharing your recent experience with us, this is definitely not the level of service we aim to provide and we will certainly help to make things right with your last two orders.

A member of our team will be in touch to provide a solid update and solution. Let's turn this around for you. We appreciate your support and want to continue providing your home and experience the level of care it needs.

Kindest,
Team Droplet

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