The Food Market Reviews 

Placed a small order for the 1st time to check quality etc. Only 1 of the 3 items arrived, so ended up paying more delivery than would have chosen otherwise. Resolved in the end with refund plus postage, which was appreciated but the process has put me off using this company again.

The Food Market is where you get ingredients not available at any other site. Super service

My order was safely delivered today, carefully packed. The communication about out of stock items was great and timely.
Thank you for great customer service.

Disappointing. Delivery arrived with missing items and replacements without prior agreement. They apologised and sorted it in the end, but it took a while and I was left without the gift I’d ordered, therefore had to order something from elsewhere, and the need was over once the right stuff arrived. Annoying and frustrating.

Placed an order with these guys and a query arose regarding delivery. Their customer service was impeccable, responding to emails within an hour or so & extremely helpful, safe to say I was very impressed. The product was a gift for a friend who absolutely loved it ❣️

It was necessary to contact The food market when a delivery had gone awry. The response was immediate and extremely helpful solving the disappointment without hesitation.

This was my first order with the Food Market and was so pleased with the service provided I cannot rate then highly enough. The communication was excellent and I was informed every step of the way as regards my order status. As for the packaging, [my order was for butter] it arrived in the middle of a heatwave in perfect condition thanks to ice packs and special cooling wraps.
I can only say give them a try and you wont be dissapoointed

Customer service was excellent. Ordered raspberry and redcurrant jam which I have never seen on sale before. It was so tasty. Also tried some different cheeses and was not disappointed. Delivery was very prompt.

My order came fast and efficient .very pleased with the process of ordering and produce is fabulous.

Very quick and helpful customer service. I really enjoy my experience with thefoodmarket.com. Thanks for your great service.

I really cannot fault the customer service, communication and efficiency of this Company. I'm hard to please so praise indeed.

Am really excited about using your flour and enjoying lovely fresh bread also flour came well within timeframe for delivery

Competitive prices supported by excellent communication result in a good online shopping experience.

Great products and quick delivery. Also really valued the prompt service, when one of the suppliers didn’t have stock of what I’d ordered, with the team reaching out to let me know and suggest alternatives for me. Thanks very much.

Great Personal Customer Service! The technology didn't work perfectly but the owner herself has immediately resolved the issue and the discount code will be refunded. Website and food content completely transparent and easy to find exactly what you want

Excellent customer service dealing with an issue with a gift voucher.

I placed my first order - needed some assistance relating to an introductory offer and received swift, clear and customer-focused service.
Happy customer!

Great website, easy to navigate too. Great prices and delivery charges, placed my order in the morning and it was shipped same day, I'm impressed. Like that they accept PayPal as well, it's my preferred payment method.

I'll certainly be visiting you again.

Excellent, prompt and courteous customer service! I’ve contacted them twice regarding an order and have been completely satisfied on both occasions. My first order is due to arrive earlier than originally stated. I will definitely use them again. Thank you

Great customer service and issue sorted promptly. love the wide range of products offered!