The Garden Shop Reviews 

488
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought and paid for some items on the online shop on the 31st Aug. On the 9th Sept, I was notified that an item wasn't in stock and a display model would not suit. I cancelled the purchase and they... Toon meer

Beoordeeld met 5 van de 5 sterren

Beautiful plants, carefully wrapped for delivery, but what makes the place stand out is fabulous customer service. Great information about the plants, and you can tell they really want you to get the... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivery fast.I never saw kale plants so well wrapped with airbags My spade arrived separately great quality and this brand a good deal cheaper than elsewhere I ve been dealing with them a few ye... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a number of flowers but had an issue with one of the rose bushes. Sent an email advising I wasn't happy ,Craig immediately replied with an alternative as the one I previously ordered was out... Toon meer

Bedrijfsgegevens

  1. Tuincentrum

Informatie afkomstig van verschillende externe bronnen

The Garden Shop is Ireland's Leading Online Garden Centre. Buy Best Price Garden Equipment & Supplies on Sale. Super Fast Delivery


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

488 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,0

Alle reviews

(488)

16 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Happy Class, Happy Teacher!

I am a 6th class Teacher and my class were taking part in the Juinior Entrepreneur Programme, they decided to sell planting starter kits and it was a blooming success. We bought all our seeds and pots from thegardenshop.ie. I must say the service was excellent, delivery was was spot on and I can't recommend Tracey and the team highly encourage in the office. A dream to deal with. Thanks very much.

20 mei 2021
Beoordeeld met 4 van de 5 sterren

I've always had great service from the…

I've always had great service from the garden shop except for the last order i was sent the wrong item and refunded half the cost. This was not ideal as i did not need the item sent to me i needed the item i ordered. To sum up i had to pay half price for something i did not need and i still required the original item i ordered. I feel like i've been conned....

20 mei 2021
Beoordeeld met 5 van de 5 sterren

Recommended company

I recently purchased several items from the garden shop. All arrived very quickly well packed and I’m a happy customer. Thankyou

20 mei 2021
Beoordeeld met 4 van de 5 sterren

I loved the lemon tree that I bought…

I loved the lemon tree that I bought and it is doing great in its new pot - it arrived well packaged but you should have used a different courier as it took almost week to get to me and the plant was very dry by the time
It arrived. The courier said they’d tried to deliver but they never did as someone was at home all the time.

20 mei 2021
Beoordeeld met 3 van de 5 sterren

They keep declining my orders :(

I like many of their products and prices, just a shame I can't get hold of them.
I have now tried to order 4 times online and 3 of the orders have been declined when processing the payment details (card details) online without giving any reason. They have once called me back to take payment over the phone. When asked why the order was declined, they claimed it was a fraud prevention measure. I must admit I fail to see how paying over the phone is more secure - in terms of payment details and fraud prevention - than paying via the internet using a https connection.
Very odd way of doing www-trade and a waste of time compiling a shopping list.
Many of their items are out of stock, but at least they make it clear at the time of shopping. However, doesn't make it easier to make the €75 order for free delivery.

18 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I keep coming back...

I have bought a couple of things from thegardenshop.ie now. Price is always competitive. Delivery is surprisingly quick. There was a minor issue on the last delivery (ordered just ahead of a bank holiday). I followed up via the link on the order - and it was resolved promptly with no fuss.
When I know what I want, its definitely better to go the gardenshop rather than drive to any of the garden centres nearby.

14 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreliable.

Before ordering a greenhouse I first checked that stock is available and was assured 2-3 week delivery. Chased after 6 weeks to be told sorry we forgot to place order. Delivery now 6months+. Unreliable. Refund awaited.

31 maart 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Apologised - if belated

I left a really bad review for this business a few weeks ago. The bad review was deserved. However, to my surprise, after I thought we had finished with each other forever, the owner sent me a €50 gift voucher and an apology. I’m not sure what brought about this change of heart, and I needed to think about whether I wanted to interact with this business again. That they seem to be promoting a new eco business swayed it for me, and I spent €75 in their shop. This time it worked out well, though Fastway seems to be let them down a lot (in my experience), as the delivery came over two days. As I was fast to review a terrible experience I think it fair to follow up that they eventually made good.

9 maart 2021
Review zonder uitnodiging

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