The Gold Company Reviews 

I saw The Gold Company adverised and thought I would send of old gold and silver jewellery I didn't wear anymore. They kept me informed through email when they had received my package and I got a phone call very quickly with an offer. I had only sent a small amount of jewellery and was surprised I got as much for it as I did. I accepted the offer and the man asked for my bank details over the phone, which I was very unsure about giving, he said he would text me what details he needed instead. Still a bit unsure I did send my details and the money was in my account with in a few hours. Service was excellent.

Very helpful and easy.
Got a good price for my items.
Very Organised system in place. The only thing is I would have liked to have had an itemised list of what my items were worth and I would’ve liked my non-valued items returned.

is like have had a itemised list of what my items were worth and which ones are not of any value

Service was as expected really, kept me informed and paid me same day, no idea whether it was the right value but I was happy with the outcome, I guess that’s the missing link for me as I had two old gold watches and could not properly work out the value as I’d not stripped right down, it would have been nice to know how value was derived

Fantastic experience from beginning to end. Also, very efficient, speedy and reassuring.
On agreeing the price the money was in my bank account within 10 minutes.

Refused their offer no details on how much per gram etc wanted my property back still waiting avoid them .

Easy stress free transaction. Money arrived in my bank the same day they received my scrap gold.

I have used them a couple of times. I accepted their offer and it was in my bank within an hour.

This is a company i really would recommend, i sent them a single gold item on one day, and the very next they called me with an extremely generous offer for my item.

While on the phone they took my banking details and while still in the call they made a payment directly into my account.

That was one hell of a service, i would highly recommend and i am a genuine customer.

First class service and i would definitely use again

This was a speedy service with no problems. I also received a friendly text to keep me informed too.

I contacted them twice and still have not received an envelope. The first time I had a text to say that the envelope was On my way its way, it never arrived.i called them on the telephone, left my details, was told that someone from HQ would call me and have heard nothing? 14/2/24 - Since then I received three packs which I returned. The initial price was upped when I said no and then they were returned. I was missing a pack which has now been found and will be returned also. I did not insert their form in the second pack and made a note in the first pack. Both were posted at the POST OFFICE at the same time and a Prof of Delivery was shown to Gold Text. It has taken quite a while to resolve it fully and I stand by my 1 start review as it became very onerous and not at all 'simple' as advertised

I received the bag to put my jewellery in within a few days.I returned it on Monday,had an offer on tuesday afternoon ( which I accepted) and payment into my bank account later the same day.
What a brilliant service which does everything it says it will,and that doesn't happen much any more!
Would thoroughly recommend.

They keep in touch with you all through the process and my money was in the back within the hour.

Very fast response very well set up and seemless transaction
Very pleased with the valuation which was above what I thought which was paid immediately into my account

Very impressed - posted my gold yesterday , and received a very pleasant phone call today , with payment straight into my account - i definitely recommend !

Really fast and the man who rang me explained everything to me. Brilliant fast experience.

Rather on impulse I requested an envelope which arrived very quickly. All postage paid and adequate for sending some jewellery which I had decided to sell. I received a valuation the very next day which I accepted and the money was in my account within minutes. I was very impressed from start to finish. Thank You

I heard an advert on radio got the envelop through within 2 days but then sat on it for awhile worrying whether reliable or not. In the end went for it. My jewellery meant nothing to me and hadn’t seen light of day in years. Put it in the post yesterday and today I got a phone call and over £500 in the bank within minutes of hanging up the phone My bag was a mix of gold and silver and certainly didn’t expect that much

Quick response on asking for envelope after hearing advert on the radio. Delay with postal system but once arrived filled out the easy form and posted the items back. I received a text the following day with the offer which I accepted and the money was in the bank within an hour. Very happy with offer and received a thank you text from the Company for my custom.

I was sceptical about any gold company but I listened to their advert and decided to try them. I was sent a fully tracked envelope and sent my items in. I was called within 24 hours with remarkably fair offer and I was paid within an hour of accepting it. If you want to go somewhere to sell your jewellery that you no longer want then you would be hard pressed to find a better company. Many thanks.

Brilliant.. I heard the advert on the radio about gold and completed the online form.. I was sent sent a padded bag and a prepaid envelope.. packaged everything up and posted the following day.. the day after that I was then contacted by a member of the team to let me know how much my jewellery was worth and the money was in the bank before we had even finished on the phone … excellent service .. will definitely use again..