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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have been very disappointed in the service provided this year by Green Thumb. In previous years I was very satisfied, the work completed producing a very good looking lawn. Not this year. The visits... Toon meer

Beoordeeld met 4 van de 5 sterren

Dylan was polite and efficient and turned up promptly at our allocated slot yesterday 6 August. He diligently sprayed the lawns and hopefully it eliminates the moss which keeps creeping back in this h... Toon meer

Beoordeeld met 1 van de 5 sterren

After been using them for about seven years ,the standard of operatives.sent see to be always trying to get to have extras. The when I cancelled further treatments was told I owe £15 from May 2024 ??... Toon meer

Beoordeeld met 2 van de 5 sterren

I used to be a Greenthumb customer only 3 years ago and was very happy with the service and value for money. About £30 each treatment 4 time a year. I remained loyal for many years. I moved house... Toon meer

2,3

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TrustScore 2.5 uit 5

253 reviews

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2,3

Alle reviews

(253)

64 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Since Glyn at Greenthumb has been…

Since Glyn at Greenthumb has been treating our lawns (front & back) we have seen a vast improvement, no weeds/moss etc and in the summer the grass looks a very healthy green.
Glyn is also very knowledgeable and advises us on what setting to cut the grass on etc.
All in all we are very happy with the service we receive from Greenthumb and would highly recommend.

28 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been a customer of Greenthumb…

I have been a customer of Greenthumb for many years and generally been happy. However, prices have gone up ridiculously. Furthermore, they offered a clean/weed service and only completed half of it before aborting it due to my complaint. The Operative admitted there had been many complaints about this service and they were no longer going to advertise it (I'm not surprised).

I have had to send emails back and forth for numerous issues, no shows for treatment (when I've waited in, cancelled appointments) so I have made the decision to cancel my contract. Lo and behold, they are now asking for payment of a service (only half completed) from 7 months ago!

After my complaint, they arranged to come out and inspect and have a discussion with me, however they came when I was at work and had no access to the rear garden, so simply peered over my privet hedge from my neighbours garden and deemed this acceptable to investigate my complaint! Quite incredulous!! No further outcome or correspendence was sent until now, demanding payment for it! It is absolutely downright unprofessional. Even their Operatives don't speak highly of them and they are their employees!

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A very poor service from greenthumb

A very poor service from greenthumb and even when cancelling appointments due to weather they still show up, do nothing and demand money.

They have been treating my lawn for a year and have missed treatments by months. No actual improvement to the lawn and in some cases seems to be worse.

The treatment plan they prescribed is nothing more than the pellets I can buy in any shop for a fraction of the price.

18 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a friendly and very helpful GT team member:

What a friendly and very helpful young man who visited us today to carry out our winter Green Thumb treatment program to keep the moss growth down during the winter months, it was enjoyable to get an understanding of the treatment applied today: thank you:
Jonathan Smith.

11 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Grass maintenance

An excellent service well explained and carried out done by Cally who lives in Perth but covers Forfar area Excellent communication and really lovely happy young lady 10/10 an absolute asset to Greenthumb and no hesitation recommending to anyone many thanks Cally xx

7 november 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A good team that arrived on time

A good team of two that arrived on time. They appeared to be knowledgable and able as well as friendly and polite. My only complaint would be that the cost was more than I expected which I imagine was down to the salesman who should maybe have returned to complete my order and clarify what would be included.

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My lawn has been destroyed.

Green thumb lawn care have destroyed my lawn. Their contract is for four applications. After their fourth application my lawn is ruined and they are demanding an exorbitant amount of money to repair it citing an issue which their operatives have examined and informed me is non existent. Good way to extract money without taking the responsibility for the damage caused by them. Beware of this service!

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kyle

Kyle, from the Shropshire branch, has been our regular agent for a while. He’s always very clear about the treatments on each visit. He has a very friendly manner and works very efficiently. He always reminds me to keep our dog off the grass for three hours - very caring.

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A positive experience

Had visit today from Kyle based at Market Drayton. Very polite and informative about what the days treatment involved and after care pointers.
I find the company very easy to deal with and would recommend them

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The technician Mike is knowledgeable

The technician Mike is knowledgeable, does great work , offers good advice and is a great ambassador for the Pert £Fife based Green Thumb.
Dealing with the company is good and they are responsive to change requirements.
They are getting expensive but with a highly skilled technician such as Mike it is worth it . The results have been good despite a difficult growing year,

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good grass.

The regular treatment applied to our lawns has produced year long, good green, weed free grass. The work carried out by Tony has been effective and professionally done, using environmentally kind materials.

21 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lawn Care

Excellent Service. Treatment was carried out on due date. Lawn care advice given. Treatment and aftercare requirements explained.
Kyle was very knowledgeable and helpful. Thank you.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor service

Poor service. Damaged my washing line base beyond repair and had to replace it. Provided aeration and scarification when garden was saturated not in my presence and without my consent despite them repeatedly cancelling due to the same conditions. Tried to recover for the services and debt recover despite my paying in instalments. Disgusting attitude. The garden looks worse than when I started. Utterly useless. Dont believe any good reviews.

17 oktober 2024
Review zonder uitnodiging

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