The Handbag Restoration Company Reviews 

I have used Clares Handbag Restoration Company several times for my bags and have always had great results. A friendly, professional service right from the beginning. You know the cost involved beforehand, the process is explained fully and you are given an excellent turnaround time. I wouldn't hesitate to recommend this company and would not trust my bags with anyone else.

What a professional company. Such a delight in this day and age to deal with them. Clear communication and instructions. Detailed photos. Superb restoration. I wouldn’t go anywhere else now.

Incredible service and workmanship. My Gucci bag needed relining and I wanted the strap extended. I am absolutely delighted with the work carried out. It's like a brand new bag. Throughout the process, the company responded to my numerous emails and questions promptly. Nothing seemed too much trouble and they kept my updated with photos during the restoration.

Clare has restored so many of my much-loved bags over the years, and I honestly wouldn't trust anyone else with them. Time and again, she has worked absolute magic—bringing back their colour, restoring their shape, repairing linings, polishing hardware, and making them look beautiful again. Her attention to detail and skill are second to none, and it's clear she genuinely cares about every piece she works on. On top of that, her prices are incredibly reasonable, and her turnaround time is always impressively quick. I can't recommend Clare highly enough!

Gucci Marmont Strap Extension
Just received my bag back from Clare. Had the strap extended with a colour-matched piece of leather, work is first class with a speedy turnaround.
No hesitation recommending THRC 5 star service

Thank you so very much to Clare & Team for securing the handle D rings on my much loved Vendula London bag .
Would definitely recommend Clare & team - from the start of the communication process to posting my bag - very efficient service throughout, reasonable price , professional, helpful, kept me updated at every step including photos once finished and handbag returned respectfully packaged . I would definitely recommend Clare & team .

My Jimmy Choo handbag had seen better days, scuffs, dye transfer and ruined hardware. I am literally blown away by clare's work it looks brand new and I can now use it and show it off again. Thank you so much !!

Had my mulberry bag restored . So pleased ! Safely shipped back and looks brand new despite being 12 years old . all scratches in the metal gone , marks on the back and corners looking brand new .

The Handbag Restoration Company was amazing! Clare got back to me super fast with a very fair quote to restore both of my bags. The entire process,from sending my bags in to being kept updated throughout,was completely seamless. I couldn't believe my eyes when Clare sent over the before and after photos after working her magic. Incredible! I won’t be going anywhere else to get my bags restored.

Clare restored a large tote bag for me which had quite a lot of wear to it.
It now looks like new, I couldn’t be happier!

What an absolute pleasure to deal with this company. Clare the owner couldn’t have been more helpful. In the end I didn’t use because circumstances changed for me. If they change again I would not hesitate to use them. Thanks for your help .

The process was smooth and seamless from start to finish. I received a fair quote for reinking the leather handle and received clear photos of 'before' and 'after' as soon as the work was completed. I received the handbag back via courier and was pleasantly surprised by how well the bag was packaged for shipment. Absolutely top job and a pleasure to work with. I highly recommend The Handbag Restoration Company.

THRC did a tricky replacement of a broken zip on my Mulberry handbag. Their quote was less than another company in London and they had a better rating on Trustpilot. First class job - Clare transferred the original Mulberry zip-pull on to the new zip so it looks like new. Repair completed early and prompt delivery. Highly recommend this company.

What an amazing transformation
I couldn't be any happier the way my beautiful vintage Kelly has been restored ❤️

My Chanel handbag was ready for the bin and now looks brand new. I would not of believed this level of renovation possible. It far exceeded by expectations. What an outstanding job. Thank you Clare!

Clare has done the most amazing job with my beloved 30 year old Mulberry handbag. It looks incredible, all the marks removed, small holes repaired and a new zip fitted, reusing the original leather pull tag as I'd wanted. Pricing was really transparent and itemised, so it was easy to decide how much work you wanted completing. My bag came back beautifully packaged too. I'd thoroughly recommend using her service.

Requested a quote from Clare .
Received a quick, detailed and honest quote, at a fair price.
Quotes from another company were gougingly excessive.
Didn't go ahead as the manufacturer provided a replacement strap.
But if I ever needed a handbag repair or renovation in the future, this company would be top of the list.

From the quote to the refurbish, everything was easy and professional. I chose a DPD pick up which suited me.
Will def use again as my bag looks amazing and I thought a great price.

I had a vintage Louis Vuitton bag which was in poor condition with dry rot in the leather. It was beautifully restored and now looks amazing. I’m so pleased and grateful for the care that was put into the restoration.

I was a bit nervous sending a well loved handbag in for a broken strap attachment but my whole experience was excellent— the bag was very quickly and expertly repaired and looks as good as new. Any queries were quickly answered.I am recommending the Handbag Restoration Company to my daughter and other people too.