The Handbag Restoration Company Reviews 

Clare did an amazing job restoring my vintage jumbo Chanel! It has absolutely exceeded my expectations having been cleaned, recoloured and repaired - it looks like new - I would HIGHLY recommend her services as this is the second amazing job she has done, thank you xx

I am thrilled with the repair THRC did to the broken chain of my precious vintage Chanel. THRC made it easy, with clear communications on the whole process from safely transporting the bag to completing the repair (with pictures) and returning the bag. Highly recommended

This is an absolute gem of a company and Clare is an utter gem of an artisan. From a customer experience point of view, every step of my item's journey was outlined, and the subsequent pickup/delivery options were so easy to arrange. There was complete transparency about what could be achieved and what the price would be, and I felt utterly at ease about sending off my bag. My new-to-me vintage Chanel departed looking a little tired and came back gleaming and sprightly. Absolutely will not hesitate to recommend or come back to THRC!

I’ve used this company twice, once to clean and restore a Celine leather and fabric tote, and again to reattach a broken strap on a Dior Gaucho. They are always informative and helpful as well as doing an excellent job fixing up neglected bags. Will use again as and when my vintage bags cycle back into fashion.
The only request I have for them would be: please consider inserting rigid bases into sagging bags, between the bag and lining.
Currently they recommend separate bag liners but these aren’t very attractive or practical for me. I’m going to have to use another bag refurbisher to fix up my shapeless prada tote, but would have really preferred to stick with THRC!

Many thanks for repairing and transforming my Prada handbag it is as new.

Thanks again

Andrea

Clare was an absolute delight to deal with. The repair of the item was not straightforward but Clare persevered to identify the right mechanism to replace the damaged mechanism. I am very pleased, and would have no hesitation in recommending Clare and her company.

Everything was absolutely brilliant from start to finish. Right from the moment I received a response to my initial enquiry to getting my bag back beautifully packaged with care. I was very happy with the repair to my pre loved LV Alma. A huge improvement on the previous experience with another company I had used for another LV bag repair. THRC were recommended to me and I am so glad they were. I would not consider sending my repairs anywhere else from now on. Thank you very much Clare

Fab experience from start to finish and worth every penny. Clare is so lovely and helpful and made a fab job of restoring my Chanel bag. Thank you!

I could not believe the transformation of my bag after receiving back from THRC. They certainly work their magic. I will definitely recommend this fantastic company.

I had stopped using my 12 year old Mulberry Bayswater because it was looking so sad and scruffy. I’m so delighted with the beautiful job that Clare has done of restoring it! Invisible mending (I can’t see where the damage was), spotlessly clean and with a lovely softness that it didn’t have, even when new.

Fabulous from start to finish!
From initial quote to delivery of my repaired bag the process was flawless.
Thank you so much for turning this around so much faster than expected, it has been returned packaged so beautifully and you would never know my cat had chosen to use my bag as a scratching post.
Thank you again

From start to finish the experience is seamless. She is a true craftswoman and you can be safe in the knowledge your bags will be well looked after. Won’t go anywhere else now.

A much loved (i.e. beaten up) 17 year old Mulberry weekend bag was transformed to its original state, and a horribly stained and a grubby cream suede Loewe handbag was completely revived.

Customer service is excellent; a careful analysis of the problems, a realistic approach to any potential difficulties with the repair / renovation, and total transparency on pricing. Worth every penny.

I had no difficulty at all with the time that the repairs take, much better to work on them properly than rush to meet an arbitrary deadline.

I would recommend THRC unreservedly.

Absolutely amazing experience to restore a Chanel bag that I had purchased as a project bag ! The restoration was fantastic and even better than I had expected. Hand restored to its original colour and in pretty much near to perfect condition. It really was in a sorry state when I sent it to The hand bag restoration company . 5 star service

This is the second time I've used Clare to repair a leather jacket, and both times, the job has been done quicker than expected and to an incredible standard.

I thought I'd ruined my much-loved jacket with a rip down the sleeve, and she has saved it - the repair is completely invisible.

Thank you, Clare.

I had a good feeling about Clare from the start. She takes such pride in her work and for good reason. She surpassed all my expectations with the restoration. Communication was on point from the start and so well organised. Delivery date was well ahead of the commitment and the result was insane! Her and her team deserve every single star and then some.

Excellent service form start to finish!

Great communication throughout the process and the workmanship is exemplary.

Clare is just wonderful along with her team, this is the second time I've had pleasure of using THRC and cannot highly recommend enough, work is perfect, as are her updates and communication, have to say was super thrilled to receive bag back so quickly and added bonus is it doesn't cost you an arm & a leg to have your favourite little pieces restored back to their former glory to be enjoyed and enjoyed - thank you, I will be back xx

I sent one of mulberry bags to be restored. It was returned a few days ago and it looks absolutely fantastic. It looks like a new bag.
From the start communication was excellent, was given an accurate quote and felt extremely comfortable sending them my bag.
Would highly them!

My new to me Mulberry Kelly I think around 20 years old did some amazing work on her she doesn’t look tired anymore so pleased thankyou😊