Positive: Good prices and selection, excellent communication when an item I ordered was out of stock, quick shipping. Negative: Allowed me to order an item that was then said to be out of stock, skat... Toon meer
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Lees wat reviewers zeggen
I am brand new to buying hockey gear and didn’t even know where to begin. The staff at hockey depot went above and beyond to help me find the best equipment for my sons. They answered all my questions... Toon meer
Everything was laid out in a orderly manner, helped me close in on exactly what I want.
ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even ta... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
Contactgegevens
Verenigde Staten
- 866Hockey1
- sales@thehockeydepot.com
- thehockeydepot.com
4,7
Uitstekend
86 reviews
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On time and exactly what I ordered
17 september 2021
Antwoord van thehockeydepot.com
Thank you for the reply, we strive to make every customer happy and glad we were spot on.
Said item was in stock
Said item was in stock. Emailed me later to say item was no longer available but would let me buy a similar item that cost more than double the price for 5% off. They still showed the item I ordered as available. Trying to bait and switch.
3 april 2021
Antwoord van thehockeydepot.com
Actually and factually this is completely inaccurate. Yes we were out of stock in what you ordered which was the Alkali RPD Quantum Senior Inline Hockey Girdle Small/Medium @ a price if 39.99 and are STILL out of stock. We then offered you the RPD Visium girdle in Sr Sm/Med @ the price if 59.99 with a 10% off not a 5% off since it was available and in stock. It was not more then Double the price or 5% off as you stated. If we had it in stock why wouldnt it be sold to you, We offer what we have in stock and try to offset some of the cost by offering a discount like many other companies do. Our email to you is posted below to show your inaccuracies:
TheHockeydepot.com
Please note that due to an inventory feed error we showed the RPD Quantum Girdle in stock in Sr and we are sold out.
We do have the RPD Visium girdle in Sr Sm/Med for a price of 59.99 and we can offer you 10% off this price due to this mistake.
Please let us know if you want to change the girdle to the Visium and we will modify the order to allow you to pay the difference online
We apologize for the inconvenience but please let us know what you want to do a refund or the difference
Thank you
Thehockeydepot.com
Haven't received my products yet
Haven't received my products yet, but fantastic customer service, not only were you guys really prompt in returning emails, but you were really helpful with everything that I needed
25 februari 2021
Antwoord van thehockeydepot.com
Thank you for the review and its customers like you that make our job easier thanks again
Great customer service!
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some ?’s that I had regarding product were answered promptly. I appreciate their quick and clear communications! Will definitely be shopping with them in the future!
18 oktober 2020
Antwoord van thehockeydepot.com
Thank you so much we truly appreciate and take the feedback very seriously we want every customer to have a great experience at thehockeydepot.com
Good purchase experience and excellent…
Good purchase experience and excellent communication.
2 oktober 2020
Review zonder uitnodiging
Antwoord van thehockeydepot.com
TG,
Thank you so much for the awesome 5 star review and the comments. We strive to offer top notch customer service and overall experience and are glad you had both. Enjoy your purchase and please pass the word around to all of our friends about us. The best form of advertising comes from our customers.
Enjoy again
Thehockeydepot.com
Legit
Legit, comes with factory tags and embroiderment to prob it. Good quality
10 september 2020
Review zonder uitnodiging
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