The Infinite Loop Reviews 

Dropped iPad off for repair. I was kept informed of the progress and given the option of whether to repair or not.

I have had the iPad back in good time fully repaired and have utmost trust in the team with my devices.

I first used Infinite Loop about 5 years ago when my 2012 27 inch Imac was getting slow. They replaced the hard drive with two SSD drives and transformed the computer. I have just bought a Mac mini and I wanted to pass the Imac on to someone else. They removed all the confidential information so that I could pass on the computer without experiencing the wrath of the ICO. Thanks Infinite Loop.

Clear and concise quotation, efficient login and delivery options followed by a full diagnosis and fix.
Would certainly use these folks again. Cost effective alternative to replacing the entire motherboard.

Incredibly quick to fix and MacBook Pro is working like new again.

I've been using Infinite Loop for many years. I have always found them to be helpful, knowledgeable, and speedy with inquiries and repairs. I always do, and will, highly recommend them!

I used infinite loop to fix my iPad that wasn't charging, other companies could not solve the issue but Infinite loop assessed my device for free, highlighted the issue and provided quotation in a quick time.
The process of engagement is seamless online and you get email and text message updates.
The team answered all my queries quickly , very impressed with the customer focused service, highly recommended.

I’ve used Infinite Loop to solve Mac problems both hardware and software. The team are great and their process is smooth and efficient. Would not hesitate to recommend for personal or business usage.

Great service, repaired my device twice and both times they kept me updated every step of the way and repaired my device quickly and efficiently.

Great service,found the problem with my imac, fixed it quickly,would use their service again

Excellent service and quickly repaired by MAC screen. Also clearly communicated on additional repairs required. I would like to thank speedy service as repairs were required by a deadline. If you required repairs Infinite loop is the place to go. My son is very happy, like a new machine..

Great communication. Speedy service.

Great service, easy to chat to, care about what they are doing, would recommend

Just got my macbook pro M1 back after it had completely stopped turning on, I took it to apple first but they were just going to change the motherboard and I was going to loose all my data and it was going to cost nearly £1000... so i tried Infinite loop not only did they fix the problem for less than half the price I lost NO data and they kept me in the loop the whole time, this was very reassuring and everything was carried out exactly as they promised.
I cant recommend them enough and I will definitely use them, again.
Fantastic Company

I had a great experience with Infinite Loop. They repaired my MacBook Pro motherboard and replaced the screen, and during the process they also identified a keyboard issue caused by minor liquid damage, which they replaced free of charge as a goodwill gesture.
Communication was clear throughout, pricing was transparent, and the team were professional and helpful. I really appreciated the care taken with the repair and the warranty support offered.
Would definitely recommend them for Apple repairs.

Can’t say enough about them, took the laptop in and had it sorted within a day, best service ever, will definitely be using these guys again !!

Used few times now, always top quality job.
Apple experts, highly recommend.

The team at Infinite Loop were fantastic. They're friendly, knowledgable, and very responsive. Helped fix my water damage issue at a very reasonable cost and within a fair timeframe, even during the holidays. Highly recommend!

Quick and efficient service replacing my MacBook keyboard, and proactive in flagging the need for a new battery too, so now feels like I have a laptop with an extended shell life

Terrible, terrible service. Avoid at all costs.

1) Infinite Loop "repaired" my laptop's broken screen in August of this year.
2) I notified them on 10/11 that the issue had reoccurred and returned it to them.
3) They did not pay the correct postage for the collection, so the laptop was "lost" temporarily. After some to and fro (where I had to chase them for an update), it was eventually located.
4) They informed me on 24/11 that the recurrence was due to some damage that happened to the laptop after it was returned to me, from perhaps "being in a bag" etc The unit sits on my office desk, so I could not see how this could have occurred.
5) I disputed the report and suggested that I would reflect the experience in a customer review – but a telephone conversation, with the owner convinced me that they were perhaps acting in good faith. We agreed to chalk it down to experience. We also agreed that you would contact me with an offer for the laptop (for parts), as I had bought a replacement.
6) This offer never materialised, and after some chasing, they eventually returned the laptop to me.
7) Upon examining the laptop, I could see that there was next to no damage on the item. I felt that I was being taken for a ride and decided to ask for a refund – which was flatly refused.

The poor work on my laptop, combined with awful customer service, means I will never use Infinite Loop again.