Although the product sent wasn’t what I was looking for my fault for not looking at the description properly. I ordered and I literally received it the next day. I sent the items back and was refunde... Toon meer
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Lees wat reviewers zeggen
I bought earrings for a birthday present. Initially I thought them to be unsuitable. I emailed the company to enquire about the returns proceedure. They responded almost immediately,most courti... Toon meer
The items I ordered arrived in good time, well packaged and in good condition. I found the fact that only one earring appeared to be in the box with the other one secreted in a small packaged marked... Toon meer
From the first contact on the website to delivery nothing has impressed more than the help, quality and advice provided has been first class. Engraving was very well set out and detailed as per our re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sieradenwinkel
- ook in
- Juwelier
Geschreven door het bedrijf
The Jewellers - The widest range of beautiful jewellery from every era - antique, vintage and modern - competitive prices not readily available in high street jewellers.
Contactgegevens
Floor 16, Centre City Tower, B5 4UA, Birmingham, Verenigd Koninkrijk
- 01216348088
- info@thejewellers.com
- thejewellers.com
4,7
Uitstekend
1K reviews
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Antwoord van The Jewellers
Thank you for your lovely review! We're so pleased to hear you found the ordering process easy and appreciated the swift delivery. We look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you so much for your kind words! We're delighted to hear you’re happy with the service from our staff. Your feedback means a lot to us, and we look forward to assisting you again!
Kind regards,
Chelli, Customer Service Team
Product was exactly what I wanted and…
Product was exactly what I wanted and the delivery was spot on!
28 november 2024
Antwoord van The Jewellers
Thank you so much for your wonderful review! We're thrilled to hear the product was exactly what you wanted and that the delivery met your expectations. We look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your fantastic review! We’re thrilled to hear you had a first-class experience with us. We look forward to serving you again soon!
Kind regards,
Chelli, Customer Service Team
A beautiful and unique pendant at a…
A beautiful and unique pendant at a reasonable price
3 december 2024
Antwoord van The Jewellers
Thank you so much for your lovely review! We're delighted to hear that you’re happy with the pendant and found it both beautiful and reasonably priced. We hope you enjoy wearing it and look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your kind review! We're so pleased to hear you loved the item and appreciated the quick delivery. We look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Delivered very quickly
Delivered very quickly, nice earrings, a bit smaller than expected.
29 november 2024
Antwoord van The Jewellers
Thank you for your review! We're pleased to hear you’re happy with the fast delivery and the earrings. We’re sorry they were a bit smaller than expected—if there’s anything we can do to assist you further, please don’t hesitate to get in touch. We’d love to help!
Kind regards,
Chelli, Customer Service Team
Jewellery was good value and delivered…
Jewellery was good value and delivered promptly.
30 november 2024
Antwoord van The Jewellers
Thank you for your kind review! We're delighted to hear you found the jewellery to be good value and appreciated the prompt delivery. We hope to see you shop with us again soon!
Kind regards,
Chelli, Customer Service Team
first class service!
The site was very easy to navigate and the range of jewellery products was extensive. Coupled with great customer service, this was a great shopping experience.
21 november 2024
Antwoord van The Jewellers
Thank you for your fantastic review! We're thrilled to hear you enjoyed navigating our site and found our range of jewellery extensive. It's wonderful to know that our customer service helped make your shopping experience so positive. We truly appreciate your kind words and look forward to serving you again!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your lovely review! We're so pleased to hear that your wife is delighted with her new jewellery. It’s always wonderful to know our pieces bring joy. We look forward to helping you again in the future!
Kind regards,
Chelli, Customer Service Team
Easy purchase
Easy purchase, extra discount at checkout, fast delivery of a good quality product, what more do you want from a retailer, would use again and recommend to all.
28 november 2024
Antwoord van The Jewellers
Thank you so much for your fantastic review! We're delighted to hear you enjoyed the easy purchase process, appreciated the extra discount, and were pleased with the fast delivery and quality of the product. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Lovely earrings but thought they would…
Lovely earrings but thought they would be a bit bigger a bit disappointed on the size of them
26 november 2024
Antwoord van The Jewellers
Thank you for your feedback! We're pleased to hear you found the earrings lovely, though we're sorry to hear the size didn’t quite meet your expectations. We aim to provide clear details in our product descriptions and photos, but understand this can sometimes be hard to visualise. If you have any further concerns or would like assistance in finding something more suitable, please don’t hesitate to reach out to our team. We’re always happy to help!
Kind regards,
Chelli, Customer Service Team
Excellent advice by phone direct from…
Excellent advice by phone direct from the Jewellers to achieve the best price on line. Beautiful piece of jewellery. Very satisfied.
23 november 2024
Antwoord van The Jewellers
Thank you for your wonderful review! We're delighted to hear you appreciated the advice and support from our team, and that you're pleased with your beautiful piece of jewellery. Your satisfaction means the world to us, and we look forward to assisting you again in the future!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your lovely review! We're so pleased to hear our team was able to assist you. If there's anything else we can help with, we're always here for you! 😊
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your kind feedback! We're delighted to hear you were pleased with the price and speedy delivery. If there’s anything else we can do for you, please don’t hesitate to let us know! 😊
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your positive feedback! We're glad to hear that you were pleased with our quick and professional service, and that the goods arrived as described. We truly appreciate your review and look forward to serving you again soon!
Kind regards,
Chelli, Customer Service Team
Featherbed purcext day delivery…
Featherbed purchase next day delivery goods as described overall excellent.
12 november 2024
Antwoord van The Jewellers
Thank you for your fantastic review! We're thrilled to hear that you're pleased with your purchase and the next day delivery service. It's great to know that the goods were as described and that your overall experience was excellent. We truly appreciate your feedback and look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your kind review! We're delighted to hear that your delivery arrived quickly and efficiently as promised. We look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
My first purchase of jewelry online.
This was the first time I bought jewelry only. This firm was friendly and helpful. Beautiful product: I bought a gold snake necklace but it was not the size I had envisaged. Return of the necklace was painless. A good experience.
5 november 2024
Antwoord van The Jewellers
Thank you for your wonderful review! We’re delighted to hear that you found our team friendly and helpful, and that you enjoyed the beauty of the gold snake necklace. We strive to make the return process as smooth as possible, so it’s great to know this was your experience. We hope to welcome you back in the future, and please don’t hesitate to reach out if you need any further assistance!
Kind regards,
Chelli, Customer Service Team
What’s not to like?!
Had been looking for similar earrings for a while… Good price, super speedy delivery, well-packaged - seriously, what’s not to like?!
26 oktober 2024
Antwoord van The Jewellers
Thank you for your fantastic review!
We’re so pleased to hear that you found exactly what you were looking for with us. It’s wonderful to know you’re happy with the price, delivery speed, and packaging!
Enjoy your new earrings, and thank you again for sharing your experience!
Kind regards,
Chelli, Customer Service Team
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