Although the product sent wasn’t what I was looking for my fault for not looking at the description properly. I ordered and I literally received it the next day. I sent the items back and was refunde... Toon meer
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Lees wat reviewers zeggen
I bought earrings for a birthday present. Initially I thought them to be unsuitable. I emailed the company to enquire about the returns proceedure. They responded almost immediately,most courti... Toon meer
The items I ordered arrived in good time, well packaged and in good condition. I found the fact that only one earring appeared to be in the box with the other one secreted in a small packaged marked... Toon meer
From the first contact on the website to delivery nothing has impressed more than the help, quality and advice provided has been first class. Engraving was very well set out and detailed as per our re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sieradenwinkel
- ook in
- Juwelier
Geschreven door het bedrijf
The Jewellers - The widest range of beautiful jewellery from every era - antique, vintage and modern - competitive prices not readily available in high street jewellers.
Contactgegevens
Floor 16, Centre City Tower, B5 4UA, Birmingham, Verenigd Koninkrijk
- 01216348088
- info@thejewellers.com
- thejewellers.com
4,7
Uitstekend
1K reviews
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product arrived quickly and in good…
product arrived quickly and in good packaging. no issues
24 juli 2024
Antwoord van The Jewellers
Dear Jim,
Thank you for your review. We're pleased to hear that your product arrived quickly and in good condition. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Callum
Customer Service Team
Antwoord van The Jewellers
Dear Mr. Smith,
Thank you for your kind words. We're delighted to hear that you are pleased with the product and our service.
Best regards,
Callum
Customer Service Team
Perfect gift
Accurate description, was a last minute purchase that arrived on time. Necklace was beautiful, good quality and came in a lovely presentation box which made the perfect graduation gift
12 juli 2024
Antwoord van The Jewellers
Dear Customer,
Thank you for your positive review. We’re thrilled that the necklace met your expectations and arrived on time for the graduation. It's wonderful to hear that it made the perfect gift.
Best regards,
Callum
Customer Service Team
Fast delivery and lovely product
17 juli 2024
Antwoord van The Jewellers
Dear Mrs. Green,
Thank you for your review. We're delighted to hear that you were pleased with the fast delivery and the product.
Best regards,
Callum
Customer Service Team
Fantastic Customer Service
I ad a fantastic experience with The Jewellers.
I ordered some white gold earrings from them as an anniversary present for my wife. Delivery was quick and the earrings were perfect. Unfortunately after about 2-3 months one of the earrings broke. I contacted the Jewellers and they were kind enough to send a replacement pair as soon as they could free of charge!
The representative that I dealt with (Callum) was kind, helpful and extremely professional.
I would highly recommend this company to anyone for quality jewellery for a great price. I’ll be coming back.
8 juli 2024
Review zonder uitnodiging
Antwoord van The Jewellers
Dear Jack,
Thank you for your detailed review and kind words. We're delighted to hear that your experience with The Jewellers was positive, from the initial order to resolving the issue with the earrings. I'm glad I could assist you, and it's great to know you're happy with the replacement.
We appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Callum
Customer Service Team
Antwoord van The Jewellers
Dear Mrs. Watt,
Thank you for your feedback. We're pleased to hear that your item was dispatched quickly.
Best regards,
Callum
Customer Service Team
Lovely and well made reckless for my…
Lovely and well made reckless for my partner she loved it
2 juli 2024
Antwoord van The Jewellers
Dear Mr. Richardson,
Thank you for your review! We're delighted to hear that your partner loved the lovely and well-made necklace. Your support means a lot to us.
Best regards,
Callum
Customer Service Team
Antwoord van The Jewellers
Dear Joanna,
Thank you for your positive feedback! We're pleased to hear you found the payment process easy and enjoyed our fast delivery service. We're glad you love the product!
Best regards,
Callum
Customer Service Team
Antwoord van The Jewellers
Dear Dr. Phipp,
Thank you for your kind review. We're delighted to hear you are happy with the earrings and our service. We look forward to serving you again.
Best regards,
Callum
Customer Service Team
Really lovely Jewellers
Really lovely Jewellers. Pat was extremely helpful and patient ! with me.. I bought a stunning gold and diamond necklace which I will cherish.. Would highly recommend, very friendly, no hard sell and they have the most exquisite jewellery.
24 juni 2024
Review zonder uitnodiging
Antwoord van The Jewellers
Dear Ms. Sanderson,
Thank you for your lovely review. We're thrilled to hear you had a positive experience with us and that you love your gold and diamond necklace. Your recommendation means a lot to us, and we look forward to serving you again.
Best regards,
Callum
Customer Service Team
Good experience with this company
Good experience with this company. The chain was just as described good delivery nicely packaged. Very pleased
20 juni 2024
Antwoord van The Jewellers
Thank you so much for your kind review! We're thrilled to hear that you had a good experience with us and that the chain met your expectations. It's wonderful to know that you were pleased with the delivery and packaging as well.
We look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Chelli, Customer Service Team
Straight forward purchase.
Straight forward purchase,well packed item, quick
delivery time.
5 juni 2024
Antwoord van The Jewellers
Thank you so much for your review! We're delighted to hear that your purchase experience was straightforward, the item was well packed, and the delivery time was quick.
Your satisfaction is our top priority, and we truly appreciate your positive feedback. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our customer service.
Your kind words and five-star rating mean a lot to us. If there is anything more we can do for you, please don't hesitate to reach out.
Kind regards,
Chelli, Customer Service Team
Fast delivery
Fast delivery! Gorgeous white gold St Christopher and engraved beautifully. I rang to make sure it would be delivered on time the day after i ordered and was assured it was in the post already!
8 juni 2024
Antwoord van The Jewellers
Thank you so much for your wonderful review!
We're delighted to hear that you are pleased with the fast delivery and our engraving service. It's great to know that our team could provide the assurance you needed and that the delivery met your expectations.
If you ever have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you so much for your kind review!
We're thrilled to hear that you love your new earrings and that they arrived quickly. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Kind regards,
Chelli, Customer Service Team
Beautiful white gold pendant
I wanted something special for my granddaughters 18th and this necklace stood out from the rest. It was delivered very safely and in a nice presentation box. It was as beautiful as it looked. Only slight disappointment was it had no label inside the front of the box to say that it was white gold . Other than that a great company and would use again.
31 mei 2024
Antwoord van The Jewellers
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that you found the necklace perfect for your granddaughter’s 18th birthday. We appreciate your feedback about the labeling and will certainly take it into consideration to improve our service.
We’re glad to know that you would choose us again and look forward to serving you in the future.
Kind regards,
Chelli, Customer Service Team
Speedy delivery
Speedy delivery, the ring was exactly as stated…..beautiful….will buy more from you again
6 juni 2024
Antwoord van The Jewellers
Thank you so much for your kind words and for taking the time to leave us such a wonderful review. We are thrilled to hear that you are pleased with the speedy delivery and the quality of the ring.
We look forward to serving you again in the future!
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you for your positive feedback! We're glad to hear that you were satisfied with our service. Your support is greatly appreciated, and we look forward to serving you again.
Kind regards,
Chelli, Customer Service Team
Antwoord van The Jewellers
Thank you so much for your kind words! We're delighted to hear that you're pleased with the quality of our products and the speed of delivery. Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out.
Kind regards,
Chelli, Customer Service Team
Excellent service and company.
Perfect! Exactly as described, beautiful earrings and received the next day too! Would certainly buy from The Jewellers again - highly recommended.
20 april 2024
Antwoord van The Jewellers
Thank you for your fantastic review! We're thrilled to hear that the earrings were exactly as described and that you received them as expected. Your recommendation means a lot to us, and we look forward to serving you again at The Jewellers!
Kind regards,
Chelli, Customer Service Team
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