Ordered face masks in what looked like a lovely dark purple online. Waited over 6 weeks for them and what arrived is a totally different colour, very pale lilac nothing like what was shown and made in... Toon meer
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Lees wat reviewers zeggen
I would give a zero star rating if that were possible. Masks ordered 22/1/21, aware that it might take a couple of weeks to fulfill but despite 4 requests for an update, nothing but a big standard res... Toon meer
wish i had looked at the other reviews before ordering. I DO BELIEVE THIS COMPANY IS CON. Have been waiting over 3 MONTHS for pink cloud masks. Money was taken out of account imediately, these scammer... Toon meer
Ordered kitchen set beginning September, sadly paid by debit card which was taken the next day. No goods, order status never changed, dont respond to emails, complete scammers, should have read review... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Premium Quality cooking, baking and other kitchen items. 🍲🍪☕
Contactgegevens
London, Verenigd Koninkrijk
- info@thelockdownkitchen.com
- thelockdownkitchen.com
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SCAM COMPANY
Ordered on 4th September 2020 and still nothing delivered.....
Multiple emails sent and you get an automated reply with a link to track the order, my order is showing as "ordered"
Taken the money and not delivering anything. They delete comments on Instagram and Facebook too!
Ordered from these in August and still…
Ordered from these in August and still not received items ordered. Have emailed them three times and only got automated reply’s in response. A big con.
It never arrives
Just like other people on here, wish I'd seen these reviews before ordering. Ordered my utensil set on 23 August, money taken same day but no delivery, no contract apart from the automated message and the tracking page just says it was ordered. Absolute disgrace
My order never arrived
My order never arrived. I ordered 3 months ago. No updates and no response to emails. Avoid.
Waited for quite a few weeks for…
Waited for quite a few weeks for delivery. Maybe you could let customers know if you’re experiencing delays.
Lockdown should closedown
Placed an order two months ago and only received items today. They are of poor quality and not what I ordered. Tried to email many times over the two months only to get a standard automated email and no one comes back to help or advise. Money taken on the same day and now complete silence. Very poor customer service and would not recommend to anyone.
Ordered Facemask’s 4 weeks ago
Ordered Facemask’s 4 weeks ago, paid £20 still not here. Not good enough.
Order was received the same day that I wrote this review. Masks were very nice but would not order again from this Company as did not deliver within the time specified and didn’t bother updating delivery. Clearly have major distribution problems as all the poor reviews show. Need to keep customer updated on delivery and delays otherwise no repeat orders.

Antwoord van The Lockdown Kitchen
Five months and no order received
Five months and no order received! Cannot get in touch! Total scam!!! DO NOT BUY FROM THEM.
Ordered and paid for a utensil set in…
Ordered and paid for a utensil set in September, advised delivery time 2 weeks. Its now been 2 months. I've emailed a few times but get standard automated response, nothing more. I'd avoid like the plague, sorry guys. My next step is contacting my bank to dispute the transaction
Shocking customer service
I placed an order on 8th Sept and still have not received it. I have tried to email many times only to get a standard automated email and no one comes back to help or advise. Money was taken on the same day and now radio silence. Very poor would not recommend to anyone
No goods received but payment taken
Ordered utensil set in middle of September - payment taken immediately. No goods have arrived. I have emailed them numerous times but just receive an automated response. I have posted on their Facebook and Instagram posts but no response their either. Terrible company.
My daughter ordered the utensil set…
My daughter ordered the utensil set over 2 months ago and still nothing! Multiple attempts to contact them via email still nothing but her money has been taken! Crappy customer service
Total scam of a company
Loke the others ordered a utensil set ages ago and received nothing. Multiple emails and no response. Wish I had read these reviews before purchasing.
Make sure to report them on all socials as they are still being allowed to have sponsored adverts!
Got a refund but don’t trust them!
I have already reviewed the Lockdown Kitchen for not delivering my utensil set that was ordered 13/9/2020. I emailed them multiple times and messaged them via Facebook & Instagram and about a week later I got a response telling me, ‘people aren’t understanding the logistical situation etc’ but did give me a refund that was received today.
My advice to everyone is spread the word about not ordering from them, report them, and everyone who is still waiting for a refund or reply HASSLE them constantly. Dm them on insta, comment on their insta photos, Facebook message them etc.
Eventually they will stop taking advantage of people.
I purchased disposable face masks in…
I purchased disposable face masks in October which cost £20.00. I have had no masks delivered and no contact whatsoever from The Lockdown Kitchen regarding the order. Not very nice to take advantage of people. Very disappointing. Re reply from Lockdown Kitchen - i have never received an email from you, spam or otherwise.

Antwoord van The Lockdown Kitchen
Orders made on 23rd September
Orders made on 23rd September
Still waiting
Can’t get hold of them
Have sent emails
No phone number
Tracked orders
Only says received order
Have written a complaint to PayPal
Awaiting response
Don’t order from this company!!!!!
Good Masks
The purple masks are good. I originally left a bad review because I didn't receive my order. Turns out my order was held in my local Post Office for sometime without them telling me. Not the fault of The Lockdown Kitchen. I will order again.

Antwoord van The Lockdown Kitchen
Still waiting to receive my order
Ordered over 3 weeks ago still not…
Ordered over 3 weeks ago still not arrived. E mailed 3 times with same bog standard automatic reply

Antwoord van The Lockdown Kitchen
Con Artists
Like others, ordered 29th August, items never arrived yet.
Not replying to emails, deleted comments from Facebook.
Avoid avoid avoid
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