The Lockdown Kitchen Reviews 

217
TrustScore 1.5 uit 5

1,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Ordered face masks in what looked like a lovely dark purple online. Waited over 6 weeks for them and what arrived is a totally different colour, very pale lilac nothing like what was shown and made in... Toon meer

Beoordeeld met 1 van de 5 sterren

I would give a zero star rating if that were possible. Masks ordered 22/1/21, aware that it might take a couple of weeks to fulfill but despite 4 requests for an update, nothing but a big standard res... Toon meer

Beoordeeld met 1 van de 5 sterren

wish i had looked at the other reviews before ordering. I DO BELIEVE THIS COMPANY IS CON. Have been waiting over 3 MONTHS for pink cloud masks. Money was taken out of account imediately, these scammer... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered kitchen set beginning September, sadly paid by debit card which was taken the next day. No goods, order status never changed, dont respond to emails, complete scammers, should have read review... Toon meer

Bedrijfsgegevens

  1. Aanrechtwinkel

Informatie afkomstig van verschillende externe bronnen

Premium Quality cooking, baking and other kitchen items. 🍲🍪☕


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

217 reviews

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1,3

Alle reviews

(217)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

SCAM COMPANY

Ordered on 4th September 2020 and still nothing delivered.....
Multiple emails sent and you get an automated reply with a link to track the order, my order is showing as "ordered"
Taken the money and not delivering anything. They delete comments on Instagram and Facebook too!

21 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It never arrives

Just like other people on here, wish I'd seen these reviews before ordering. Ordered my utensil set on 23 August, money taken same day but no delivery, no contract apart from the automated message and the tracking page just says it was ordered. Absolute disgrace

21 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Lockdown should closedown

Placed an order two months ago and only received items today. They are of poor quality and not what I ordered. Tried to email many times over the two months only to get a standard automated email and no one comes back to help or advise. Money taken on the same day and now complete silence. Very poor customer service and would not recommend to anyone.

19 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered Facemask’s 4 weeks ago

Ordered Facemask’s 4 weeks ago, paid £20 still not here. Not good enough.

Order was received the same day that I wrote this review. Masks were very nice but would not order again from this Company as did not deliver within the time specified and didn’t bother updating delivery. Clearly have major distribution problems as all the poor reviews show. Need to keep customer updated on delivery and delays otherwise no repeat orders.

17 november 2020
Review zonder uitnodiging
Logo The Lockdown Kitchen

Antwoord van The Lockdown Kitchen

Hey Pauline, it looks like your order was delivered a week ago!

Beoordeeld met 1 van de 5 sterren

Ordered and paid for a utensil set in…

Ordered and paid for a utensil set in September, advised delivery time 2 weeks. Its now been 2 months. I've emailed a few times but get standard automated response, nothing more. I'd avoid like the plague, sorry guys. My next step is contacting my bank to dispute the transaction

12 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking customer service

I placed an order on 8th Sept and still have not received it. I have tried to email many times only to get a standard automated email and no one comes back to help or advise. Money was taken on the same day and now radio silence. Very poor would not recommend to anyone

12 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No goods received but payment taken

Ordered utensil set in middle of September - payment taken immediately. No goods have arrived. I have emailed them numerous times but just receive an automated response. I have posted on their Facebook and Instagram posts but no response their either. Terrible company.

10 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam of a company

Loke the others ordered a utensil set ages ago and received nothing. Multiple emails and no response. Wish I had read these reviews before purchasing.
Make sure to report them on all socials as they are still being allowed to have sponsored adverts!

7 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Got a refund but don’t trust them!

I have already reviewed the Lockdown Kitchen for not delivering my utensil set that was ordered 13/9/2020. I emailed them multiple times and messaged them via Facebook & Instagram and about a week later I got a response telling me, ‘people aren’t understanding the logistical situation etc’ but did give me a refund that was received today.

My advice to everyone is spread the word about not ordering from them, report them, and everyone who is still waiting for a refund or reply HASSLE them constantly. Dm them on insta, comment on their insta photos, Facebook message them etc.

Eventually they will stop taking advantage of people.

6 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I purchased disposable face masks in…

I purchased disposable face masks in October which cost £20.00. I have had no masks delivered and no contact whatsoever from The Lockdown Kitchen regarding the order. Not very nice to take advantage of people. Very disappointing. Re reply from Lockdown Kitchen - i have never received an email from you, spam or otherwise.

3 november 2020
Logo The Lockdown Kitchen

Antwoord van The Lockdown Kitchen

Linda, your masks are on their way. Please check your spam folder for the tracking link we sent you on October 15th.

Beoordeeld met 1 van de 5 sterren

Orders made on 23rd September

Orders made on 23rd September
Still waiting
Can’t get hold of them
Have sent emails
No phone number
Tracked orders
Only says received order
Have written a complaint to PayPal
Awaiting response
Don’t order from this company!!!!!

3 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Masks

The purple masks are good. I originally left a bad review because I didn't receive my order. Turns out my order was held in my local Post Office for sometime without them telling me. Not the fault of The Lockdown Kitchen. I will order again.

3 november 2020
Logo The Lockdown Kitchen

Antwoord van The Lockdown Kitchen

Thanks, Glynis! Stay safe.

Beoordeeld met 1 van de 5 sterren

Ordered over 3 weeks ago still not…

Ordered over 3 weeks ago still not arrived. E mailed 3 times with same bog standard automatic reply

3 november 2020
Logo The Lockdown Kitchen

Antwoord van The Lockdown Kitchen

Hi Yvonne, the bog standard reply has all the information you need - including a tracking link 😃 Your order is on time and should be with you in the next few days. We hope you'll correct your review then, as it looks like you didn't read the confirmation email or shipping policy either, and haven't allowed enough time.

Beoordeeld met 1 van de 5 sterren

Con Artists

Like others, ordered 29th August, items never arrived yet.
Not replying to emails, deleted comments from Facebook.
Avoid avoid avoid

1 november 2020
Review zonder uitnodiging

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