The Look Edit Reviews 458

Order received this morning and it’s a lovely pair of shoes. Very well packed and they are true to size. Very happy with the quality aswel. Thank you to customer services who were very helpful.

After waiting just over 2 weeks for a pair of shoes to arrive I was shocked! They have just turned up in the post, no box just in bubble wrap and in a celotaped bag. The quality for the price is terrible! The gems are unsticking already, these are literally what I could have bought from ahein for half the price and quicker delivery to be honest. I expect if I return I'd have to pay for them so there's no point but I certainly will not be using the look edit again.

Favourite website. Long time customer, been meaning to leave a review for a while now

Customer services have always been so nice and willing to go the extra mile for their customer…..well for me they have anyways.

Quality of the clothes is great, even though sometimes their delivery times could be better in all honesty.

Clothes are true to size and I’ve just placed a new order for a pair of boots but going by what I’ve gotten so far I’m sure I’ll love them but leave more feedback when they arrive.

Legit website. Order arrived just on time. Quality was great, actually quite impressed.

Best customer service I received in a long time.

I needed a dress for an event and I asked them if there was anything at all they could do to help get it to me any quicker than their standard delivery time and not only did they manage to send get it to me before the end of the week the dress is drop dead, heart stopping it gorgeous!!!!!

I’m honestly so grateful that they managed to pull it off they definitely deserve the 5 stars and I will be making sure my friends go and shop there, very impressed with how I was treated.

Love this website, been a customer for a while now and I’ve bought a quite a few pieces. I’ve sent items back and it was sorted out without any fuss in a matter of days and I’ve always appreciated how upfront they are, which a lot of businesses are definitely not. This last order was for a pair of boots and again I love them, the fit is true to size and they are real leather aswell which is fab. Very happy customer

Incredibly happy with my dress, it’s absolutely stunning.

Delivery times are ok, a little slow but apart from that I can’t fault them.

Very quick to reply and very helpful customer department.

The quality of the material is great and exactly as advertised.

Impressed with this business. Thank you

Very happy with my order, purchase the zebra print trousers which were lovely, good communication from customer services. Zero problems and would shop again

I bought the denim jacket with the pearls in the back and seriously I am obsessed!!!! It’s so gorgeous and exactly as pictured on their website. Delivery was pretty good aswell, can’t complaint but I am sooo happy with the jacket, can’t wait to show it off!!!

I am delighted with my purchase. Excellent assistance given by their customer services department when chasing up the delivery. Altogether a great service, will be happy to shop on this website again when the need arises. 5 stars

Order arrived this morning. Beautiful dress, it fits just right aswell. Will definitely be shopping again, no complaints.

I purchased from this business for the first time and I have no complaints. The shoes they were delivered are lovely and I have no issues with the quality. They were well packed and arrived in a reasonable amount of time. Customer services were also very helpful and I enjoyed my experience shopping with them.

So having written a review a few weeks ago I once again find myself writing a 2nd.
As this company DO NOT refund I found myself with 2 credit notes and I was not going to leave them keep my money.
I ordered a hand bag and a dress.
Now you would think that as this company claims to be legit and after copious amounts of emails with my first order you would expect them to go out of their way to prove my previous complaint and review were a one off. Sadly no.
The parcel was again late not within the 7-14 days claimed on the site.
The site claims the bag is leather, if it is it's a very poor quality coat of leather, it's a cheap market quality bag that vaguely resembles it's pictures on line.
I am writing here again just in the hope that people read the bad reviews and avoid shopping with this company.
The bad reviews have very similar themes and are then responded to by brilliant reviews cleverly pulling the honest ones apart.
The site sells poor cheap quality items shipped in from China and to be honest SHEIN offer better quality, better delivery time, better prices for the quality of the purchase and far better customer service and transparent returns policy.
I am still waiting for the dress to arrive so who knows maybe just maybe I will be able to write a good review. But I won't hold my breath.

Love the website, customer services are always really helpful and I bought a pair of metallic knee high boots! LOVE THEM!!!! Seriously they are amazing!!!! Could not be happier, will be shopping again soon

Very impressed with the look edit, great customer service and love the set. The quality is much better than I expected

Impressive customer service. Very helpful team and was great dealing with a business who appreciate their customers. Very happy with the jumpsuit, they kindly agreed to replace it with another side when the first wasn’t suitable, would shop again in a heartbeat.

Very good service, great website with a good selection of fashion bits. Very happy with my new trainers, good quality and delivered on time. A+

Best purchase I’ve made in a while, the shoes are absolutely gorgeous and so we’ll made, really very happy

Very satisfied with my order, good quality pieces and great service, thanks

Super happy with my order, arrived in 10 days which is great cos I needed it for an event. Shoes are well made and true to size, and honestly really really beautiful. For reference I bought the platform silk heels, so in love with them they’re perfect!!! Thanks so much to whoever helped get them to me as quickly as possible, it’s really appreciated