Great product and great presales product design support. People there care. Product works perfectly the first time and there is plenty of support during assembly. The only minor complaint is that t... Toon meer
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The whole experience from purchase to install was made easy. And the end product is beautiful at a quarter of the cost of stick built outdoor kitchen. Patrick Hill really went above and beyond maki... Toon meer
Bedrijf heeft geantwoord
Excellent product but need to be more customer friendly. By this I mean don’t just put a video on YouTube, put detailed instructions in the units. Which screws go were. You could take a page from IKEA... Toon meer
The Luxury Pergola is an over-engineered marvel. It is delivered quickly, easy to put together and built to withstand the elements. The liaison called me to make arrangements to move up the delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family owned business focused on providing the strongest and highest quality pergola kits in the world. Our kits are made in the USA in our own facilities by trained professionals. The aluminum pergola kits from The Luxury Pergola are all made to order to make sure our customers get exactly what they are looking for for their space. With our fully customizable pergola kit you can get unparalleled commercial grade quality without paying a fortune for it. The innovative open and closing pergola from The Luxury pergola allows us to make the pergola waterproof in even the worst storms and survive hurricane force winds of 180mph. With a louvered pergola you can get all the functionality of a traditional pergola and you can get the benefits of a solid roof. By being made in the USA, we can offer the best quality pergola in the world at a price that is significantly less than any comparable product on the market. The Luxury Pergola is focused on providing fantastic pergola shade, a waterproof pergola, and a product that can stand the test of time no matter your needs. With The Luxury Pergola, you can get a custom sized pergola from 8x8 pergolas all the way to 12x20 pergolas with only 4 posts. If you want to combine pergola units, you can go as large as you want. Our focus on innovation is key in providing the strongest pergolas in the world made from the highest quality aluminum with the strongest powder coat in the industry to ensure your pergola lasts a lifetime.
The Best Pergola Kit in the World
Geschreven door het bedrijf
- We are committed to providing the best products we can possibly make. Made in the USA
- We are committed to bringing the very best and highest quality pergola kits in the world to our customers. That is why we manufacture our pergolas ourselves and test them to ensure they can stand up to the harshest conditions.
Contactgegevens
9748 E 151st Street, 46060, Noblesville, Verenigde Staten
- 317-597-2545
- info@theluxurypergola.com
- theluxurypergola.com
Made Custom to Order Quality
4,8
Uitstekend
149 reviews
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Amazing product and staff
Excellent quality product that looks and works beautifully. They really care.
28 april 2025
Antwoord van The Luxury Pergola
Thank you so much for the kind words. We really appreciate it here.
Enjoying the pergola every day.
We wanted the easy maintenance of an aluminum pergola, but were concerned about the impact of high winds. We live on acreage in open country. This Luxury Pergola isn't flying anywhere. It is stout!
Our build was a little tricky, a Super Pergola made up of 12x17, 12x20 and 12x11 pergolas. Between the printed manual, instructional videos and tech support from Patrick Hill we have a top tier structure. It adds dimension and interest to our simple dog trot house.
No more harsh morning sun in our kitchen, but we still have a grand view. Now we use our deck on a daily basis. It was a bit of a waste before the pergola.
This pergola is a luxury indulgence that we don't regret.
4 april 2025
Review zonder uitnodiging
Antwoord van The Luxury Pergola
Thank you so much for sharing your experience! We’re thrilled to hear that your custom “Super Pergola” configuration—combining 12×17, 12×20, and 12×11 modules—has proven its mettle on your open-country acreage.
Our aluminum design is engineered for low maintenance and maximum strength, so knowing yours “isn’t flying anywhere” in high winds means we’ve done our job right. We’re also glad the printed manual, instructional videos, and Patrick Hill’s tech support helped make the tricky build feel seamless.
It’s wonderful that your new pergola adds dimension to your home, shields your kitchen from harsh morning sun, and still preserves that grand view. Best of all, you’re enjoying your deck every day—exactly why we build these luxury structures. Thank you for trusting Luxury Pergola, and here’s to years of comfortable, carefree outdoor living!
High quality product that stands up to…
High quality product that stands up to wind/rain and snow. It’s transformed our patio to something we use much more even in the afternoon sun! The company stands behind the product and are very responsive to any issues that come up. I know we will use for years to come
15 april 2025
Antwoord van The Luxury Pergola
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Luxury Pergola is standing strong through wind, rain, and snow—and that it’s transformed your patio into a space you actually enjoy, even in the afternoon sun.
Our team takes pride in engineering every pergola for all-season durability, and it’s fantastic to know you’ve experienced that firsthand. We’re also grateful you’ve felt our commitment to standing behind the product and responding quickly whenever you’ve needed us.
Here’s to many more years of relaxation and enjoyment under your pergola—if there’s ever anything you need, we’re always here to help!
Awesome,beautiful and functional!
We had an excellent experience with luxury pergola. All of our questions were answered in a timely manner and we even got help on the day of assembly to know how to assemble it. It is very heavy and that's why we bought it for heavy winds in the Outer Banks. it is beautiful and we love it!
8 mei 2024
Antwoord van The Luxury Pergola
Thank you so much for sharing your experience! We’re delighted to hear that our team was able to answer your questions promptly and provide on‐site assembly support when you needed it.
We designed our pergolas to stand up to the toughest conditions—so we’re especially proud yours is holding strong against those Outer Banks winds. It’s wonderful to know that its sturdy, heavy-duty construction is giving you both peace of mind and a beautiful outdoor space.
Enjoy your new pergola, and please don’t hesitate to reach out if you need anything else—whether it’s tips, maintenance advice, or ideas for styling. We truly appreciate your business and kind words!
Customer service and a well made…
Customer service and a well made product. From initial contact through the design process and the purchase process was very smooth. Once the product arrived on site assembly was easy and questions were answered promptly. Ending up with start to finish completed in one day. Yes it was two old guys putting it together. One side was attached to the house and all questions were answered promptly. The luxury pergola even put me in touch with one of there install pro’s who helped me understand the process of attaching to the home and gave me a few tips, making it easy. Upon completion we have received many compliments on the overall all look and design adding additional curb appeal to our home.
20 april 2025
Antwoord van The Luxury Pergola
Thank you so much for taking the time to share your experience! We’re thrilled to hear that from your very first contact all the way through design, purchase, and on-site assembly, everything went smoothly.
It’s great to know our install pro’s tips made attaching the pergola to your home easy, and that even “two old guys” could wrap up start-to-finish installation in just one day! We always strive to answer questions promptly and make the process as straightforward as possible.
We’re honored that your new Luxury Pergola has already drawn so many compliments and added curb appeal to your home. If there’s ever anything more we can do—for yourself or friends and family—please don’t hesitate to reach out. Enjoy your outdoor oasis!
Antwoord van The Luxury Pergola
Thank you! We definitely take pride in offering the strongest, highest quality product we can, while still focusing on customer service.
Very happy with my purchase of a Luxury Pergola Super Pergola
I purchased a Super Pergola (20'X16') and am very pleased with the overall quality of construction and ease of assembly. While there may be cheaper brands than Luxury Pergola, the difference in cost is easily justified when comparing the quality and strength of the Luxury Pergola. A Luxury Pergola will last a lifetime and will be the focal point of any backyard. The pergola was easy to assemble due to the great engineering of the pergola and excellent YouTube instructional videos. The Luxury Pergola Support team was also super helpful. Here's a pro tip, rent a Material Lift from Home Depot for $86 a day. I was able to lift and secure all of my beams in a day by myself. Also, this was my first time building a pergola and I would rate myself as an average senior DIYer. I completed most of the build by myself with some assistance from my wife.
17 april 2025
Antwoord van The Luxury Pergola
Thank you so much for your detailed and thoughtful review! We're delighted to hear you're pleased with your 20'X16' Super Pergola, and appreciate your recognition of the quality, strength, and value it brings compared to other options. It's fantastic that our assembly instructions and YouTube videos made the process straightforward, and we're thrilled our support team provided helpful assistance.
Also, thanks for sharing your pro tip about renting a Material Lift—it's sure to be helpful to future DIY builders. Congratulations on successfully assembling your pergola; we hope it becomes a beautiful focal point in your backyard for many years to come!
Warm regards,
The Luxury Pergola Team
High quality product, great customer service.
Samples were sent to us and we liked the quality of the product. The team at Luxury Pergola was responsive and answered all our questions in a timely fashion. When we made a design change they were flexible and issued our refund of the difference ($500) without a hassle. They also gave us a 10% discount on the entire order when I requested a better deal!
8 augustus 2024
Antwoord van The Luxury Pergola
Thank you for the kind words Laura. It was a pleasure working together.
We pride ourselves on being as responsive to customer needs as possible. I'm very glad you are enjoying the space and the Luxury Pergola. As always, if there's anything we can do to help, please don't hesitate to reach out to us.
high-wind area
I live in a high-wind area and was very concerned that this pergola would be sturdy. There is no problem in that category. This pergola is extremely sturdy. It far exceeded my expectations.
The installation video and instructions were easy to understand. The sales and support team were always available (even nights and weekends). They couldn't have done more to help me.
You will need at least one other person to help with the heavy lifting.
It looks great and I couldn't be happier!
16 april 2025
Antwoord van The Luxury Pergola
Thank you so much for taking the time to share your experience with The Luxury Pergola! We’re thrilled to hear that our pergola has proven to be extremely sturdy and exceeded your expectations, especially in a high-wind area. It’s wonderful to know that the installation video and instructions were easy to follow, and we’re glad our sales and support team could be there for you, even on nights and weekends.
We appreciate your tip about having an extra person for the heavy lifting—it’s definitely helpful advice for future customers. We’re so pleased that you’re happy with how the pergola looks and functions, and we couldn’t be happier to hear that you’re enjoying it!
If you ever need anything else, please don’t hesitate to reach out. We’re always here to help!
Quality Pergola
Quality material used in the fabrication process. Installation instructions were very helpful and all components were properly marked, which aided immensely in the construction of the pergola. Also, no detail was missed right down to the fastners, caulk, touch up paint, and screwdriver attachments. Everyone we dealt with was very helpful and treated us with respect and professionalism. Delivery was seamless and on time.
14 april 2025
Antwoord van The Luxury Pergola
Thank you so much for taking the time to share your experience with The Luxury Pergola! We’re thrilled to hear that the quality of the materials and the helpful installation instructions made the construction process smooth and straightforward for you. It’s great to know that the properly marked components, along with thoughtful extras like fasteners, caulk, touch-up paint, and screwdriver attachments, added to your satisfaction. We’re also delighted that our team’s helpfulness, respect, and professionalism stood out, and that the delivery was seamless and on time.
Your feedback truly means a lot to us, and we’re so glad you’re enjoying your pergola. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help!
Beautiful and strong
Our lake side deck can get very windy with a lot of snow in the winter months and we wanted the strongest pergola possible to span the full 20 feet. So far the pergola has been rock solid and believe it will far outlast anything else available in these conditions. I really liked how well the kit was laid out and that it came with extras and important tools. There's a TON of packaging but tried to recycle most of it. My son and I were able to assemble it over a few days with the majority of the time spent on customizations we made for our unique circumstances that most won't likely do such as shortening the posts slightly to match our window height. We've been enjoying it ever since. The black matches the key-link cable railing perfectly and we were able to integrate the pergola posts for a seamless install. Maybe one small fix I would recommend is gluing the slat sealing strips in place as they slide in their tracks in high winds. Other than that, I can't recommend this pergola enough!
15 april 2025
Antwoord van The Luxury Pergola
We’re thrilled to hear that our pergola has exceeded your expectations, especially in the challenging conditions of your lakeside deck with strong winds and heavy snow. It’s wonderful to know that the pergola has remained rock solid and that you’re confident in its durability for years to come.
We’re also glad the kit’s organization and the inclusion of extra tools made the assembly process smoother for you and your son. It’s impressive that you were able to customize the pergola to fit your unique setup, like adjusting the post height to match your window, and we’re happy to hear it integrated seamlessly with your key-link cable railing.
Thank you again for your thoughtful review and for recommending The Luxury Pergola. We’re so pleased you’re enjoying your pergola, and we look forward to serving you in the future!
Poolside Oasis
I wanted to get a pergola (18x12) that was not only sturdy but also had all the custom trimming. That's what I found in The Luxury Pergola. The delivery process was great and everything was labeled according to the invoice. I decided to tackle the project myself because it was hard to find a reasonable contractor. With the help of 2 friends, I was able to build the pergola using the easy to follow video detailed by the company. I also received quick responses from Patrick Hill to questions during and after the install. He is very knowledgeable. Overall, I recommend The Luxury Pergola. It really completes my poolside oasis.
18 juli 2024
Best Pergola Overall
The Luxury Pergola company is great. Their customer service is top notch. Most companies have little to no customer service these days. I had all my questions answered & linked to videos to help me. I spent a long time comparing pergolas. They are not cheap, but neither is their product! Neighbors & friends had pergolas that did not stand up to the wind gusts we sometimes get. Spend the money up front for quality & you can't go wrong. The lifetime warranty CAN NOT be beat!
9 januari 2025
Antwoord van The Luxury Pergola
Hello Jerry,
Thank you so much for your wonderful feedback! We’re thrilled to hear our top-notch customer service and quality materials have stood out in your experience. We know a pergola is a significant investment, and we pride ourselves on designing products that can withstand the elements—so it’s great to hear yours is holding strong. And yes, we believe our lifetime warranty truly speaks to our commitment to quality. We appreciate you choosing Luxury Pergola and sharing your positive experience!
Warm regards,
The Luxury Pergola Team
The choice for me was obvious
The choice for me was obvious. The structural integrity and attention to detail that The Luxury Pergola provides is hand's down superior to the competition. Chase Bess was very responsive to all my questions and exceeded my expectations with his helpful insights.
Thanks again.
9 januari 2025
Antwoord van The Luxury Pergola
Hello Mr. Smith,
Thank you for your terrific feedback! We take pride in delivering superior structural integrity and attention to detail, so it’s wonderful to hear that our pergola stood out among the competition. We’re also glad Chase was able to assist you with all your questions and insights. Thank you again for choosing Luxury Pergola — we truly appreciate your support!
Warm regards,
The Luxury Pergola Team
Excellent experience with Luxury…
Excellent experience with Luxury Pergola. We did extensive research on multiple companies. Their product is heavier then the others and from what we investigated the powder coating is superior. We even looked into the benefit of how their coating is applied. All of their products (except screws) are made in the USA which gave us more confidence in their products. When we had any questions regarding delivery or construction Patrick Hill from the company either answered or called us right back. Customer service was above & beyond proving it was not a big conglomerate corporation.
1 oktober 2024
Antwoord van The Luxury Pergola
Thank you so much for sharing your positive experience with Luxury Pergola. We’re delighted to hear that our heavier, USA-made product and superior powder coating met your expectations—your detailed research truly shows! We’re also thrilled that Patrick Hill provided top-notch service and was there whenever you needed him. Our goal is always to deliver both outstanding quality and a personal touch, and we appreciate you recognizing that. Thank you for choosing Luxury Pergola and for your confidence in our company!
Warm regards,
The Luxury Pergola Team
That this product is made in the USA and the service was excellent
When I found this Company, I called for a quote Chase the sales person immediately gave me a ton of information about their product and was able to give me a price right away to make my decision price was exactly what I was looking to spend. I couldn’t believe I was able to buy direct Through the manufacture. And save so much money. Also I was happy to hear that the product was made here in the USA using high-quality material and also I was very happy about direct shipping to the consumer versus going to a shipping company and worrying about boxes getting damaged and having to put a claim in delivery was actually very well coordinated. I would get text messages from the driver telling me exactly when and what time approximately they will be arriving. I had no problem helping him unload the truck. when my Pergola was installed, the person that I use locally to do the installation was very impressed with the product step-by-step. instructions and Video were given to me. My installer said that he would definitely use this company in the future for his customers, I was also happy with the finish powder coating paint on the product. My wife and I are truly satisfied with our experience. I would highly recommend the luxury Pergola company.
Thank you
Lorenzo and Rosa DiBari
Monmouth County area of New Jersey
8 januari 2025
Antwoord van The Luxury Pergola
Hello Lorenzo and Rosa,
Thank you so much for sharing your wonderful experience with Luxury Pergola. We’re thrilled to hear that Chase was able to provide you with all the information you needed and a quote that worked for you right from the start. We take pride in manufacturing our pergolas here in the USA with high-quality materials and coordinating direct-to-consumer shipping so you can feel confident about your investment.
We’re also glad the delivery updates and step-by-step instructions made the installation process smooth and worry-free. It’s fantastic to hear your local installer was impressed too—word of mouth from professionals always means a lot!
Above all, we’re delighted that you both are truly satisfied with the end result. Thank you again for recommending us and for choosing Luxury Pergola. Enjoy your new outdoor space!
Warm regards,
The Luxury Pergola Team
The web page details for the…
The web page details for the construction, photo gallery and positive reviews from satisfied customers made it an easier transaction to purchase. The fact that it is a USA product with accessible support to help with my custom order and personally answer questions to order, delivery and construction earned Luxury Pergola 5 stars.
7 januari 2025
Antwoord van The Luxury Pergola
Thanks for the 5 stars! I'm glad that your project came together well!
Great Experience Working with The Luxury Pergola!
Patrick was excellent to work with. He answered all my questions over the phone and was very prompt sending me the information I needed for my building permit with the city. I received the pergola within 4 weeks from placing my order and all parts were in perfect condition. It was a great experience working with The Luxury Pergola.
7 januari 2025
Antwoord van The Luxury Pergola
Thank you so much for sharing your experience! We’re thrilled to hear that Patrick was able to answer all your questions and assist with the building permit process. Building permits can definitely get tricky. It’s wonderful that you received your pergola in perfect condition and within the timeframe you expected. We truly appreciate your feedback and recommendation, and we look forward to helping you with any future needs!
The Best!
We put in 10X13 pergola on our new patio and it is perfect. I did a fair amount of research, and found cheaper units, but none better. This a top-quality unit.
Assembly is straightforward but I absolutely recommend that you review the videos before tackling this so you know what you are getting into, and make sure you have all the tools and ladders on hand before you start.
Ordering is easy, and the unit arrived on schedule. All extrusions are pre-cut and fit together perfectly. Two of us put this together in about 9 hours or so.
The result is a stunning addition to our home. Highly recommended.
30 april 2024
Review zonder uitnodiging
Antwoord van The Luxury Pergola
Thank you for sharing your wonderful experience! We’re delighted to hear our pergola was the perfect addition to your new patio. We couldn’t agree more on the importance of reviewing the assembly videos beforehand—being well-prepared makes the whole process smoother. It’s great to know everything arrived on schedule and fit together seamlessly. We appreciate your recommendation and hope you continue to enjoy your pergola for years to come. If you ever need anything or have any questions, we’re here to help!
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