My parents you called me was wonderful. Your staff is excellent respectful and informative initially I ordered the wrong size. I reached out to y’all. You’re so nice and so efficient and sent me the r... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent product that turns your Apple Watch into luxury watch. After I ordered, I was a little skeptical about what the quality of the product would look like. I was pleasantly surprised when I rece... Toon meer
Bedrijf heeft geantwoord
Shipping carrier was very subpar and rude. Missing screw in piece. Took support multiple says to return my email. Just not very pleasant. Honestly, for the price, the material isn't that great.
Bedrijf heeft geantwoord
- Shipping took too long. - The process to install the faces is truly horrible - Once the faces are installed, they cannot be properly set to remain. - The clasp for the bracelet it annoying, opens... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are on a mission to provide Apple Watch lovers with accessories that give the same feeling and emotion as wearing a Luxury or Designer Timepiece. From Apple Watch Lover's Dream We craft insanely good cases and straps that are indistinguishable from the timepiece that inspired them. How We Work At The Mod Projects, we craft our cases and straps in-house, showcasing our Stars Emblem after thorough prototyping. With global warehouses, we offer fast shipping for our innovative Apple Watch designs. Our Company Founded in 2020, we operate globally from Paris, Milan, and Dubai, specializing in premium Apple Watch modifications. With strict quality checks, we guarantee reliability, availability, and customer satisfaction.
Contactgegevens
1209 MOUNTAIN ROAD PL NE, STE R, 87110, ALBUQUERQUE, Verenigde Staten
- support@themodprojects.com
- themodprojects.com
3,6
Gemiddeld
63 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Muy buen producto de excelente calidad
Muy buen producto de excelente calidad, y muy buena presentación en la entrega, mi esposo quedó muy satisfecho, recomendado 100 %
10 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Jocelyn,
thank you so much for your kind words, we’re really happy to hear your husband loved the product and the presentation.
We truly appreciate the recommendation.
The Mod Projects Team
My parents outstanding and remarkable you called me was wonderful
My parents you called me was wonderful. Your staff is excellent respectful and informative initially I ordered the wrong size. I reached out to y’all. You’re so nice and so efficient and sent me the right size so I appreciate it and it’s a beautiful watch that.
2 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Emmanuel,
thank you for the kind words, we’re really glad our team could help you quickly sort out the right size.
It means a lot to hear you had a positive experience and that you’re enjoying the watch. We truly appreciate you.
The Mod Projects Team
Excellent product that turns your Apple…
Excellent product that turns your Apple Watch into luxury watch. After I ordered, I was a little skeptical about what the quality of the product would look like. I was pleasantly surprised when I received the casing and it was made out of high quality sterling silver. Very happy with my purchase!
8 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Ryan,
thank you for the amazing feedback, we’re really glad we could sort out the size quickly and that the new case met your expectations.
It means a lot to hear you prefer it over others and found it easy to adjust.
The Mod Projects Team
Beautiful case and great customer care
Beautiful case and great customer care! I received a case that was the wrong size and after writing their customer support they sent me the replacement. I have a case from another manufacturer and wow the MOD case is so much nicer. I love how easy it is to adjust the band size. Great quality and great service! That’s how it should be. Thank you.
14 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Gordon,
thank you for the amazing feedback, we’re really glad we could sort out the size quickly and that the new case met your expectations.
It means a lot to hear you prefer it over others and found it easy to adjust. That’s exactly the experience we aim to deliver.
The Mod Projects Team
A great product
A great product. The product came with everything you need from silicone watch protection for shock absorption to the little screw drivers. A full product. Plus it gives the Apple watch that luxury look and feel. Definitely satisfied.
12 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi William,
thank you for the great feedback, we’re really glad to hear you appreciated the full setup and the attention to detail.
The Mod Projects Team
It was good
It was good , I thought the watch was heavier ,
It’s nearly no chance of getting those 4 screws in , and the quality of the rubber was poor
10 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello,
thank you for your feedback, we’re glad you found it good overall but we understand the points you raised.
The weight is designed to stay balanced on the wrist, and the screws can feel tricky at first, but with the included tools and guide they should fit correctly. That said your feedback on the rubber quality is noted and we’ll review it internally.
If you’d like assistance with the installation or a solution please reach out to us at support@themodprojects.com.
The Mod Projects Team
Elevated Apple Watch experience
I have always used cases to get the “timepiece” look from my Apple Watch. I like this one, it looks unique, the quality seems nice too.
8 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Jodie,
thank you for your feedback, we’re really glad to hear you’re enjoying the look that it gives your Apple Watch.
That elevated experience is exactly what we aim for.
The Mod Projects Team
Antwoord van The Mod Projects
Hi Glen,
thank you for the kind words, we’re really glad you’re enjoying the quality and the premium look.
The Mod Projects Team
Complicated to resize
26 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Frank,
thank you for your feedback, we understand resizing can feel a bit tricky at first.
Once you get the hang of it, it only takes a few minutes, and we also provide a step-by-step guide to make it easier. If you’d like, our team can walk you through it or assist you directly.
You can reach us anytime at support@themodprojects.com.
The Mod Projects Team
My iWatch went to iWow
My iWatch went to iWow. Super quality and style and all the watch faces let you have a new watch everyday. Customer Service is also great and helpful with set up.
2 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Kevin,
we love that, from iWatch to iWow!
Thank you for the great feedback, we’re really glad you’re enjoying the quality, style, and the variety of watch faces. Also happy to hear our support team could help with the setup.
Enjoy your setup, and we’re here if you ever need anything.
The Mod Projects Team
Don't get this product for the faces
- Shipping took too long.
- The process to install the faces is truly horrible
- Once the faces are installed, they cannot be properly set to remain.
- The clasp for the bracelet it annoying, opens on it's own, and is cheap.
1 april 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Jonathan,
we’re sorry to hear your experience wasn’t a good one.
Regarding the watch faces: with the correct settings and by following the step-by-step tutorial we provide after purchase, they remain active for hours and refresh when you raise or tap your wrist. If that wasn’t your experience, it likely means the setup wasn’t fully completed, and we’re happy to guide you through it.
We also take your feedback on shipping and the clasp seriously and will review this internally.
If you’d like help setting everything up correctly or resolving the product issue, please contact us at support@themodprojects.com.
The Mod Projects Team
Very Impressed.
I have been wearing my watch case for a couple of weeks now and I have been very impressed with the quality so far. I get lots of compliments from everyone that sees it and I have referred a few friends that have ordered one.
31 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Brian,
thank you for the great feedback, we’re really glad to hear you’re enjoying the case and getting so many compliments.
We truly appreciate you referring your friends as well. It means a lot.
The Mod Projects Team
I paid not only for the frame but also…
I paid not only for the frame but also for the faces, and I didn’t get the faces nor the folder, and the support email doesn’t respond. The advertisement is not accurate.
26 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello Gilberto,
we’re sorry to hear this, that’s not the experience we want you to have.
The watch faces and folder are always sent after purchase, so it’s likely our email didn’t reach your inbox. Please check your spam or promotions folder, as this is usually where it ends up.
If you still don’t see it, contact us again at support@themodprojects.com and we’ll resend everything right away and make sure you get full access.
The Mod Projects Team
The screws were very small and easily…
The screws were very small and easily lost. I didn’t see any wrist pins, guess I’ll have to go to a jeweler. Rating could have been better if not for those issues.
26 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello Michael,
thank you for your feedback.
The pins and tools are included in the kit, but we’re happy to guide you through it or send replacements if anything was missing. You shouldn’t need to go to a jeweler for setup.
Please reach out to us at support@themodprojects.com and we’ll help you get everything sorted.
The Mod Projects Team
Maybe next time...
Shipping carrier was very subpar and rude. Missing screw in piece. Took support multiple says to return my email. Just not very pleasant. Honestly, for the price, the material isn't that great.
22 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello,
we’re sorry to hear your experience wasn’t a pleasant one, especially with the delivery and missing component.
A missing screw should not happen, and we understand how that affects the overall perception of the product. We’ll also review the delay in our response time, as that’s not the level of service we aim to provide.
If you’re open to it, we’d like to make this right for you. Please reach out to us at support@themodprojects.com and our team will assist you directly.
The Mod Projects Team
What an amazing product
What an amazing product. Looks great on my wrist, I’m able to use my Apple Watch functions, way better than an expensive regular watch. It’s the best watch improvement deal and a smart purchase. I love it and can’t wait to see the future products/versions that will come out.
21 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Benjamin,
thank you for the amazing feedback, we’re really glad to hear how much you’re enjoying the look and functionality. That upgrade feeling is exactly what we aim for.
We truly appreciate your support and can’t wait to show you what’s coming next.
The Mod Projects Team
I would to have loved to review your…
I would to have loved to review your product, but I never received it. I was given the run around on why it wasn’t shipped for a month, I had to ask for a refund, with that even being an issue. I placed the order on Jan.21 and have been corresponding with a Clair, and I have the emails to back it up.
20 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hi Cranford,
we’re really sorry to hear this, you should have received your order or a clear resolution much sooner.
From what you described, it seems your shipment didn’t move as expected with our logistics partner. That’s not the experience we aim to deliver.
Your case was handled by our support team, including Claire, and if the refund process also felt difficult, we’ll review this internally as it should have been straightforward.
We’d like to make sure this is fully resolved. Please contact us again at support@themodprojects.com with your order number so management can step in and close this properly.
The Mod Projects Team
I've been trying to return the product…
I've been trying to return the product for over a week and no one will get back to me. The watch face application is a scam. The faces pop on your screen for 10 seconds and then they are gone. I've seen numerous people complain about the same thing and I just wish I read the reviews prior to me buying it.
6 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello Steve,
we’re sorry to hear this, that’s not the experience we want you to have.
Our support team replies to all requests. Please check your spam or promotions folder, or contact us again at support@themodprojects.com and we’ll handle your return right away.
Regarding the watch faces: with the correct settings and by following the step-by-step tutorial we provide after purchase, the faces stay active and refresh when you raise or tap the screen. What you’re experiencing usually comes from the setup not being fully completed, and we’re happy to guide you through it.
We’re here to resolve this for you.
The Mod Projects Team
Great products and awesome customer service. Doesn’t get better than that!
I ordered two titanium bands which ended up being slightly tight. One email to customer service allowed me to get some extra free links shipped out at no charge. When I received my parts I was pleasantly surprised that they sent me two extra links for one band and one complete band , how nice! I collect titanium bands and I have all the titanium that they currently offer. But I keep checking back for new designs. Great company!
3 december 2025
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello Kay,
thank you for the great feedback, we’re really glad we could help you get the perfect fit and that the extra links made a difference.
It means a lot, we truly appreciate your support.
The Mod Projects Team
I like it so much I bought another one!
I purchased the silver mod kit for my Apple i-watch series 9 and was surprised how perfect it fit the watch itself. Like their advertisements say, it turns a normal every day watch into what appears to be a very expensive time piece.
It only takes a few seconds to install. and is completely adjustable.
I loved it so much. I bought another one in gold which looks equally as fantastic. I recommend their products to anyone considering getting their Apple. I- watch a nice upgrade. I guarantee you won’t be sorry you did.
4 maart 2026
Review zonder uitnodiging
Antwoord van The Mod Projects
Hello,
thank you so much for the amazing feedback, we’re truly glad to hear how much you’re enjoying your Mod Case, and that you came back for a second one.
We really appreciate you, and the time you took to share this.
The Mod Projects Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.