Off Grid Engineering Limited Porthcawl I purchased a Victron Multi plus Compact Inverter paid online by World Debit card. Have tried calling these two numbers that were on there website 08002465095/01... Toon meer
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Lees wat reviewers zeggen
Was slightly apprehensive, based upon some of the reviews, and the value of the order, but needn't have been - Nick came through! Delivery took a few days longer than projected (no doubt due to Blac... Toon meer
5 stars for a quick refund, 1 star for not delivering the items. 8 days after placing my order the website said the order was dispatched, next day nothing arrived, I sent an email asking for a trac... Toon meer
This guy is a criminal! Seemed like a good guy, gave me a quote and in good faith I paid £15000 deposit. Just days later he went bankrupt and to this day I've not seen a penny back.
Bedrijfsgegevens
Geschreven door het bedrijf
The Off Grid Engineer is a supplier and installer of off-grid electrical equipment for camper van conversion, camping facilities and off-grid homes. We have taken the time to create Victron Energy kits for vans, huts and homes. We can also help and advise on what to buy and how to install it. With the constant increase in energy bills, more and more are turning to forms of renewable energy. We at The Off Grid Engineer Ltd want to do everything we can to help the public reduce their energy bills and become as self-sufficient as possible.
Contactgegevens
Blyth Workspace, NE24 3AG, Blyth, Verenigd Koninkrijk
- 0191 308 4474
- info@theoffgridengineer.co.uk
- theoffgridengineer.co.uk
They are a good honest company
They are a good honest company to deal with. Royal mail lost my parcel and Off Grid Engineer were quick to solve the problem. It did however lead to a week delay in getting my parcel.
It would be better if they offered some other courier services (I needed a battery charger to replace a faulty one as quick as possible), so some next day delivery would have been great.
19 november 2021
Review zonder uitnodiging
Great constructive advice and excellent…
Great constructive advice and excellent products
18 november 2021
Disappointed
Good price, delivered quickly, unfortunately after that when I needed advice re my purchase could not get through on the phone, left message asking for a call back but they never did!
9 november 2021
Antwoord van The Off Grid Engineer - Online Store
Hi Mark, we are very sorry to hear you didn't receive the assistance you needed. We have since taken on a customer service assistant which means this won't happen again. Once again please accept our apologies and we appreciate you taking the time to leave us a review to help us improve.
Excellent service.
Great price and quick delivery. Great comms all the way through. I’ve never used them before but A1 service.
4 november 2021
Great service
4 november 2021
Excellent service
3 november 2021
Excellent product at a great price and…
Excellent product at a great price and quick delivery! Cannot fault
19 oktober 2021
Great experience ordering from the off…
Great experience ordering from the off grid engineer, they were some helpful on helping me decide which part would be best for my set up.
10 oktober 2021
A straight forward transaction with…
A straight forward transaction with good communication, thanks Nick
8 oktober 2021
GREAT ITEMS AND QUICK DELIVERY
5 oktober 2021
Well made product and speedy delivery
Well made product and speedy delivery! Nothing more to add!
16 september 2021
Great product and a speedy delivery
14 september 2021
Really fast delivery
13 september 2021
Good but delivery by gpo took more time.
4 september 2021
Very good prices and speedy delivery…
Very good prices and speedy delivery much faster than the 3 to 5 days stated? I sent a text message to see if they could speed up delivery because I had forgotten about a bank holiday. I didn’t get a reply but goods arrived the next day. They missed one item, I told them by email and the item arrived the next day in the post, both within 2 days of order. Very good customer service.
2 september 2021
Just what I needed thanks
1 september 2021
Arrived on time as described
25 augustus 2021
These aren’t the guys that are in the…
These aren’t the guys that are in the genuine victron videos. They just set up a similar name to try and trick you. I almost fell for it. The genuine ones are offgridengineering.co.uk. Be careful
22 augustus 2021
Review zonder uitnodiging
Antwoord van The Off Grid Engineer - Online Store
Hi David, we don't profess to be the Off Grid Engineering Ltd. They are a fantastic business who are specialists in installing Victron equipment. We are The Off Grid Engineer Ltd a completely different business who focus more on the retail side of things. We are a registered Ltd company in the UK and are also genuine Victron suppliers. This is a very unfair 1 star review.
Free upgrade
Great service. Ordered a new battery which then was out of stock, so got a free upgrade to the next battery size up.
22 augustus 2021
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