The Perfume Shop - Bromley 7 Reviews 

The perfume shop in the glades Bromley the sales staff KEMI and PAULA went above and beyond to get a perfume which my wife adores as her previous perfumes have been discontinued ,but they tried all different ones that had similar smell to no avail then came up with mark jacobs intense which was perfect for her and she loves it thanks very much for all your help

I was served today by Harvey with my mum in Bromley. Harvey was so lovely helping me find a new aftershave. His customer experience and attentiveness made the purchase a wonderful experience. Thank you Harvey!!!

Kemi best customer service ever so helpful and friendly will definitely tell be coming back to this store

I had a really great experience at The Perfume Shop. The manager took his time to listen carefully to what I was looking for and really understood the kind of scent I wanted. He was patient, friendly, and knowledgeable, recommending a few options that matched my preferences perfectly — including one of his own favourites, which turned out to be an amazing suggestion! Excellent customer service and a genuinely pleasant shopping experience. I’ll definitely be coming back.

Went to the shop to find a specific perfume and unfortunately it was not in stock luckily kemi helped me and even managed to let me order it to be collected by when due . She was amazing help really kind and polite and definitely helped me alot as i have been struggling o find this perfume

Bought a gift from the Bromley store yesterday, recommended by Kemi, a Sales Assistant, who was very friendly and supportive. I think it's the best customer service I've had when buying a perfume!

Natasha was amazing, she really listened to what I was looking for and found me the perfect scent! Will definitely be back for more!

Jack at the Bromley branch was extremely helpful. He assisted me in helping me find a fragrance gift set for my partners birthday. Amazing service 10/10 would highly recommend 👍

Very efficient. Harvey was extremely helpful and very friendly

Great experience at the Bromley Perfume shop in the glades. Natasha was really helpful and helped me find an aftershave that met my requirements. 10 out of 10.

Went to the perfume shop in Bromley and the man that served me was very helpful and I would definitely go back if I needed to buy another gift. I had just been in another perfume shop in Bromley who were not helpful at all.

Was served today by Harvey at Bromley store. What a pleasant bubbly young man and very respectful. I was very pleased with my purchase as one of my favourites GPG classique was in stock.

Absolutely Outstanding Customer Service at The Perfume Shop – Bromley, The Glades
I had the most wonderful experience at The Perfume Shop in Bromley (located in The Glades shopping centre), and I couldn’t be
more impressed with the level of customer service I received. From the moment I walked in, I was greeted with a smile and genuine enthusiasm from the
staff member (whom i later found out to be called Ruby).
i went in the shop late in the afternoon near to closing time and in a hurry,
She was were incredibly knowledgeable, patient, and attentive – took the time to listen to what I was looking for, asked thoughtful questions about my preferences, and
helped me with a few new fragrance for my wife. 
There was no pressure to buy, just a genuine desire to help.
What really stood out was how personal the service felt. I was made to feel like a valued customer from start to finish. she even went above and beyond when gift wrapping the item and wishing
me all the best for my anniversary.
The store itself was immaculate, well-organized, and beautifully laid out, which made browsing a real pleasure. It’s clear that this location values both product knowledge and customer care
 equally – a rare combination these days!
I left feeling confident in my purchase and genuinely happy with the whole experience. I wouldn’t hesitate to return, and I’ll definitely be recommending this store to friends and family. i even tried to give her a monetary tip for the level of great customer service and she politely declined.
A huge thank you to Ruby in particular & the team at The Perfume Shop, Bromley – keep up the amazing work!

At the glades Bromley store, Natasha was super helpful, polite and funny she made the task of buying my dad a gift very easy and enjoyable, she also recommended a lovely perfume I purchased for myself. Overall 10/10 service.

Amazing customer service. Really made my day. Special shout out to Natasha who went above and beyond.

I went to the perfume shop in Bromley and was served by a lady called Paula who was outstanding very understanding and helpful would recommend her getting a pay rise

Excellent customer service by Harvey at the Bromley branch. Nothing was too much trouble for him when I said I hadn't received my rewards from Head Office.

I had a wonderful experience at The Perfume Shop in Glades Bromley, all thanks to Natasha. She was incredibly helpful and knowledgeable when assisting me with my perfume purchase, taking the time to understand what I was looking for and offering great suggestions.

What really stood out was her patience and attention to detail when gift-wrapping all the products I bought. She took such care with each item and made sure everything looked perfect — it really added a special touch to the whole experience.

Natasha’s professionalism and friendly attitude made my visit a genuinely pleasant one. She did a fantastic job from start to finish. Thank you again for the great service!

Just been served by Harvey in the Glades Bromley store. He was super helpful and did a wonderful job gift wrapping my purchase. Can’t recommend him highly enough!!

Kemi, the girl that served me was amazing, so attentive and wanted to make sure we got the best service.