The Perfume Shop - Bromley 7 Reviews 

Absolutely Outstanding Customer Service at The Perfume Shop – Bromley, The Glades
I had the most wonderful experience at The Perfume Shop in Bromley (located in The Glades shopping centre), and I couldn’t be
more impressed with the level of customer service I received. From the moment I walked in, I was greeted with a smile and genuine enthusiasm from the
staff member (whom i later found out to be called Ruby).
i went in the shop late in the afternoon near to closing time and in a hurry,
She was were incredibly knowledgeable, patient, and attentive – took the time to listen to what I was looking for, asked thoughtful questions about my preferences, and
helped me with a few new fragrance for my wife. 
There was no pressure to buy, just a genuine desire to help.
What really stood out was how personal the service felt. I was made to feel like a valued customer from start to finish. she even went above and beyond when gift wrapping the item and wishing
me all the best for my anniversary.
The store itself was immaculate, well-organized, and beautifully laid out, which made browsing a real pleasure. It’s clear that this location values both product knowledge and customer care
 equally – a rare combination these days!
I left feeling confident in my purchase and genuinely happy with the whole experience. I wouldn’t hesitate to return, and I’ll definitely be recommending this store to friends and family. i even tried to give her a monetary tip for the level of great customer service and she politely declined.
A huge thank you to Ruby in particular & the team at The Perfume Shop, Bromley – keep up the amazing work!

At the glades Bromley store, Natasha was super helpful, polite and funny she made the task of buying my dad a gift very easy and enjoyable, she also recommended a lovely perfume I purchased for myself. Overall 10/10 service.

Amazing customer service. Really made my day. Special shout out to Natasha who went above and beyond.

I went to the perfume shop in Bromley and was served by a lady called Paula who was outstanding very understanding and helpful would recommend her getting a pay rise

Excellent customer service by Harvey at the Bromley branch. Nothing was too much trouble for him when I said I hadn't received my rewards from Head Office.

I had a wonderful experience at The Perfume Shop in Glades Bromley, all thanks to Natasha. She was incredibly helpful and knowledgeable when assisting me with my perfume purchase, taking the time to understand what I was looking for and offering great suggestions.

What really stood out was her patience and attention to detail when gift-wrapping all the products I bought. She took such care with each item and made sure everything looked perfect — it really added a special touch to the whole experience.

Natasha’s professionalism and friendly attitude made my visit a genuinely pleasant one. She did a fantastic job from start to finish. Thank you again for the great service!

Just been served by Harvey in the Glades Bromley store. He was super helpful and did a wonderful job gift wrapping my purchase. Can’t recommend him highly enough!!

Kemi, the girl that served me was amazing, so attentive and wanted to make sure we got the best service.

I visited the Bromly branch this afternoon and was greeted by a lovely, young assistant Kemi. Her people skills and customer care was next to none. She was professionally friendly and gave great service and advice. What a delightful assistant.

Great experience in the shop in the Glades! Staff were incredibly helpful! I will definitely be buying more presents from there in the future.

What an incredible experience I had with Natasha! She was so professional and efficient whilst refilling my perfume!
Her smile and professionalism is to be commended! She surely deserves a promotion! Thank you again Natasha for your availability and being so pleasant.

I visited one shop that sells perfume and the lady wasn’t friendly so I moved to the perfume shop on 3rd June and the two guys there were so friendly and they helped show different perfumes before I settled for scandal intense and I love it .They helped me order online as they didn’t have it in stock due to demand and it was delivered next day.

I have a fantastic shopping experience today. The lovely Natasha Manager really look after me and show me the best customer service ever. And really gave us information about each product in details. You are a credit to your team thank you.

Awesome services. I love all my products.

I was very impressed with the speed in which I received the item I was extremely pleased.

I had a very good experience, shopping from the comfort of my home, getting everything I needed, quickly delivered at my home at no expenses.

Very helpful young woman who served me. Ordered on line with free delivery.
She was very helpful.

I love your products & you always have what I need. Very good price.

I bought a perfume by DKNY for my daughters birthday and she loves it. Ordering online is very easy and straightforward and receive in good time.