Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... Toon meer
Bedrijf heeft geantwoord
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Toon meer
Bedrijf heeft geantwoord
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Verenigd Koninkrijk
4,9
Uitstekend
147 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Elaine was fab and had excellent…
Elaine was fab and had excellent customer service, very friendly. Would recommend you visit the perfume shop and will for sure be retuning
19 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
I recently visited the St David’s…
I recently visited the St David’s branch of the perfume store to find a gift for my loved one. With so many great choices, I felt a bit overwhelmed. Thankfully, Aaliya was there to help. She was incredibly professional, knowledgeable about the different perfumes, and had a great sense of what would suit my needs. Her interaction with me was not only helpful but also genuinely fun! She made the whole experience enjoyable. Thank you, Aaliya! 🥰
14 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Taz was helpful, quick and friendly
Went in with a niche ask and Taz knew exactly what I was talking about, super quick and helpful.
9 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Antwoord van The Perfume Shop - Cardiff 173
Thank you for your positive review!
The Perfume Shop.
Lovely saleslady
Lovely saleslady, natasha. Extremely helpful and very friendly x
7 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Lovely employees, great store
Visiting this store today was an absolute pleasure, I was served by a Welsh girl called eilisha or eiliana (not sure if that’s correct but I remember her name was spelt with an Ei) she was absolutely amazing and so understanding and patient! Really showed me how different perfumes stand out and was overall so wonderful, thank you so much. Will be returning :)
3 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your positive review we really appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
I came for gifts and Taz helped me find…
I came for gifts and Taz helped me find 2 perfect gifts for my family. I'm extremely happy with the service I received and Taz really excelled herself. She is an asset to your company.
2 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your wonderful 5* review! We are so pleased to know you had a great experience shopping with us, your feedback means so much.
Warm regards,
Jasmyn
Tasha was very helpful and didn't mind…
Tasha was very helpful and didn't mind letting me smell all the different fragrances before I made my decision. She also told about the offers they currently had in store.
2 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Outstanding service especially as at a…
Outstanding service especially as at a reallytim Taz was amazing !
30 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Great servive from taz
30 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I had a great experience at this…
I had a great experience at this branch. They always have great deals. Taz is extremely professional and very helpful.
28 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Tasha was very friendly and helpful…
Tasha was very friendly and helpful finding me the perfume I wanted and for the right price. Thanks so much for your help
28 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Aallya at the shop was so helpful
Aallya at the shop was so helpful, even though I was indecisive!
26 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Lovely store experience
I decided to pop into the store today to try out the new Boss scents displayed outside. As I'm a newbie to the perfume "scene", I was unsure of how they compared to other brands. The delightful Aaliya helped me sample a range of brands and to come to a purchase decision. It was lovely to chat to her and her equally friendly colleagues about the scents. As a neurodivegent customer, I felt I'd made the right decision and was comforted by the patience they displayed. I'll definitely shop here again :-)
26 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your kind review. We are thrilled to hear that you had a positive experience in our store. It's wonderful to know that you felt comfortable and supported while exploring our fragrance selection. We are proud of our team's commitment to providing excellent customer service and creating a welcoming environment for all.
We are delighted that you found our team to be helpful and patient, especially in assisting you with your fragrance journey. We strive to make our customers feel confident in their purchases and appreciate your feedback on our team's efforts. We look forward to welcoming you back to the store soon.
Many thanks,
Jasmyn
Went to Cardiff TPS today and the…
Went to Cardiff TPS today and the service from the assistant Natasha was second to none,an absolute credit to the company. Will be returning soon.👍
24 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Was served by leona
Was served by leona who guided me towards more summer fragrances which was really helpful and was extremely welcoming
23 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
We're so glad to hear you had a positive experience! It's wonderful to know that Leona was able to help you find the perfect summer fragrances. We appreciate your kind words and hope to see you again soon.
Kind regards,
Jasmyn
Great survive
The woman serving me was really friendly and very helpful with finding a new perfume.
21 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliya in the Cardiff store
Aaliya in the Cardiff store , was absolutely fantastic, super friendly and so helpful! Absolute credit to your store!
19 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.