Had a really lovely experience at the perfume shop in cardiff. Aaliya was incredibly kind, friendly, and patient throughout. She took the time to help me without making me feel rushed and made the wh... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie4 Town Wall North, St. Davids Centre, CF10 2DS CARDIFF, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recently needed to buy La Bomba by Caroline Herrara as my friend bought it for my birthday and I didnt have much left. The Perfume Shop was by far the cheapest and to be honest by quitea lot! I was... Toon meer
Bedrijf heeft geantwoord
Well there was a lot of confusion over the delivery. We had e mails saying they couldn't find our address. Then we had e mail saying it was being returned to store Then we had e mail saying address... Toon meer
Bedrijf heeft geantwoord
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
4 Town Wall North, St. Davids Centre, CF10 2DS, CARDIFF, Verenigd Koninkrijk
4,9
Uitstekend
147 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely staff!
We popped in today at St David’s Cardiff - we didn’t realise they were about to close (sorry!) but the staff were more than happy to help us. Natasha served us and advised on perfumes and aftershaves for our holiday next month and let us try out a few new fragrances. Wonderful experience in store and really great customer service - couldn’t have been more helpful! Thanks again!
18 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Very helpful staff
Very friendly and accommodating staff. Natasha was very helpful, and patient! Lovely experience.
18 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
5 stars . Lovely experience
Was dreading going in as I never know what to buy. Tasha was really helpful and intuitive for selecting the perfumes. Thanks a lot
18 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
elaine was very helpful and nice
elaine was very helpful and nice, had a lovely chat
18 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Very good service and great help to…
Very good service and great help to find the item I want , and gifted wrapped with a free little gift
18 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliyah Cardiff Store
The customer service was fabulous. Went with my kids and found what I was looking for. Would definitely return!
17 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Great service great staff thank you…
Great service great staff thank you Natasha
17 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Natasha in cardiff st David’s was…
Natasha in cardiff st David’s was amazing helpful, informative, friendly and knowledgable. Really approachable and went above and beyond to ensure we had what we wanted.
15 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Excellent service!
Excellent service!! Nothing was too much trouble and useful advice and recommendations made. All done with a friendly smile! Thank you Eilish!
15 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Aaliya from the Cardiff shop in St…
Aaliya from the Cardiff shop in St Davids was an absolute gem, give her a raise! She worked within our budget and was able to narrow down exactly what we were after based on the scents we liked. We were shopping for his and her wedding gifts and she was able to pull out pairs from different brands, explain the difference of concentration levels and even helped us decide on gift wrapping when we explained to her we'd be taking the gifts abroad!
She is an absolute asset to the store and a really lovely person. Good knowledge and amazing service, super happy. :)
13 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I was met with the up most respect I…
I was met with the up most respect I had a lovely lady with red hair (I do apologise I forgot her name) she was very helpful if helping me find a new perfume to wear 10/10 service
14 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Tasha is the greatest person I’ve ever…
Tasha is the greatest person I’ve ever met, god bless that sweet lady. I’ve never had a better experience than before today she’s Has genuinely made me relook at life and be incredibly grateful towards everyone and everything. Thank you rasha
10 april 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review, we greatly appreciate your feedback and are happy to know you had a great experience shopping with us!
Kind regards,
Jasmyn
Love the perfume very quick on Delivery
Never used you before which thro you guys was false order my item come the next day Thank you for the very quick Delivery
5 maart 2025
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I would like to say a huge thank you to…
I would like to say a huge thank you to Aaliya who gave us excellent customer service. She was so friendly and super helpful. She made sure we had the best deal and were really happy with the outcome. We will definitely be visiting again.
9 maart 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hello,
Thank you for your kind words about our team. We are thrilled to hear that you had a positive experience and that you were happy with the outcome. We are always striving to provide our customers with the best possible service. We appreciate you taking the time to share your feedback. We look forward to welcoming you back soon.
Many thanks,
Jasmyn
Brilliant service
Would really like to thank Aaliya for helping me find a new perfume recently. Lovely service, lots of choices, no pressure.
15 februari 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Perfume Shop Cardiff
Perfume Shop Cardiff
Elaine was amazing really nice and very informative amazing customer service would highly recommend
18 februari 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Wow 😄 excellent shopping 🛍️…
Wow 😄 excellent experience shopping 🛍️ at the perfume shop I highly recommend it 😄. All the staff were friendly & welcoming 😄I was served by Leona. She was helpful & gave great advice on perfumes allowing me to try & sample also showing me all the bottle sizes 😄. No hard sale tactics 🙅 great bargains on high end perfumes so that sucured me a deal on X2 perfumes with a discount 🤑& a VIP rewards card😆. So how can you say no to thet 🤷I will look forward 2 shopping 🛍️ there again soon thank you 😘
8 februari 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Cardiff 173
Thank you for your wonderful review! We're delighted to hear about your positive experience and that you enjoyed shopping with us. It's fantastic to know that you found our staff friendly and welcoming, and that you were particularly impressed with the helpful advice and service you received. We're glad you appreciated the opportunity to try and sample different perfumes and that you were able to find great bargains on high-end fragrances. We look forward to welcoming you back soon.
Kind regards,
Sharain
Antwoord van The Perfume Shop - Cardiff 173
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
I love their perfumes it's really good
15 januari 2025
Antwoord van The Perfume Shop - Cardiff 173
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.