I went into town with my sister yesterday in Leeds and visited The Perfume Shop. I was served by Jaimie, who was extremely helpful and went above and beyond to make sure I found exactly what I w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had a really great experience at this perfume shop, I was served by Will who was especially helpful. He was really down to earth, knowledgeable and made the whole experience really easy and enjoyabl... Toon meer
Bedrijf heeft geantwoord
Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... Toon meer
Bedrijf heeft geantwoord
The staff at the store is quite professional and helpful, kudos to Jamie , made my day easier . Well done lad . Best experience.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmeticawinkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, Verenigd Koninkrijk
4,8
Uitstekend
135 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic
Sometimes as a non-passing trans woman, I get treated differently to other women.
When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, and a great experience.
Thanks so much to the team member who served me, Ellie. She was fantastic and I will be going back to that store again.
16 juni 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience today thanks…
I had a great experience today thanks to Moyo she was super nice and knowledgeable with her recommendations and overall was nice
13 juni 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scarlett at the trinity shop was really…
Scarlett at the trinity shop was really helpful and sweet. I recommend 1 million times!!!!!! Thank you Scarlett
13 juni 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely shopping experience with daughter
Myself and my daughter were greeted by shop assistant Miyo, who patiently introduced perfumes based on our preferences and expectations. The recommendations were great and we were happy with the purchase.
13 juni 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We went in to the store to find one…
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the very get go. Extra points for his thoughtful customer service. Also, shout out to Lauren for her help with women’s perfume.
6 juni 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in for a gift set a will pointed…
Came in for a gift set a will pointed me in the direction of the perfect gift with amazing service highly recommend going to him for a good experience
23 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jodie she was super star very good…
Jodie she was super star very good customer service many thanks
21 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Will was very helpful
Will was very helpful with picking out my first perfume. He is very knowledgeable and he also gave me a free nice water bottle. I would like to thank him for helping me and for his support
16 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good Service
The cashier Will, was excellent and helpful will be back simply because of him!
15 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Scarlett
I am thankful to Scarlett for her patient customer-centric approach as she ensured that my purchase was seamless..
She informed me about the available offers and allowed me to make my choice..
You did a great job Scarlett and Jodie!
2 mei 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My husband bought me perfume online and…
My husband bought me perfume online and when sprayed the scent disappeared within minutes! We won't be buying online again!
25 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello Jackie,
Thank you for taking the time to leave your feedback, and I am sorry to hear that you were disappointed with your fragrance.
I completely understand how frustrating this must be, especially when the scent doesn’t last as you expected. Fragrance longevity can vary depending on factors such as skin type, environment and the fragrance concentration, but I appreciate this is not the experience you were hoping for.
For future purchases, you may find it helpful to visit one of our 207 stores, where our perfume experts can assist you in finding a fragrance that suits your preferences and has the longevity you’re looking for. You can find your nearest store here:
https://www.theperfumeshop.com/store-finder
We are very sorry again for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The Trinity perfume shop staff are…
The Trinity perfume shop staff are Amazing all helping you out . The girls call Jodie & Scarlett .. Great 👍
28 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Jodie and this was…
I was served by Jodie and this was probably my best ever experience in Perfume shop. She was really sweet and patient and I left the shop so happy and giggly
13 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent store!
After having poor customer service in the Superdrug branch I thought I would give the Trinity one a go and I’m so glad I did. Tom went above and beyond. He was fun and helped me find exactly what I was after!
10 maart 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went last month to the Leeds trinity…
I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was looking for and what i iked to help choose my purchases
There was another assistant called Scarlet who also was so lovely
Definitely look forward to see them again when i next visit the store!
5 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service we received from…
The customer service we received from the man who served us was brilliant
17 februari 2026
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Friendly as usual
Friendly as usual, took me about a year to find the new location though, wish it was still in the same location next to where I work, which was opposite boots.
12 februari 2026
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The fantastic customer service
The fantastic customer service. I was served by Jody who was very friendly, helpful and had great product knowledge. I found the perfect gift for my daughters birthday. They offered a gift wrapping service and I got a personalised message on a ribbon. I will definitely shop there again. A big thanks to Jody please give her a pay rise. She deserves one.
14 februari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Trinity Centre Leeds 371
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.