I am convinced that the negative reviews are bots….. I have discovered Sale Lab in a very busy time for them, holidays. And the second time I ordered there was a little problem with a ring, they... Toon meer
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Lees wat reviewers zeggen
Delivery cost is too expensive. More photos, details and description needed for each item on the website. This will help with deciding whether to purchase the items or not. As in many cases when the... Toon meer
Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy wi... Toon meer
Sale Lab sells distressed inventory products that haven’t sold in the previous season or seasons, often in limited sizes. Some items may be samples. They used to be good for a cheap bargain,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
Contactgegevens
Verenigd Koninkrijk
- thesalelab.com
4,0
Goed
532 reviews
Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Part from the delivery that took a…
Part from the delivery that took a while, everything else was good.
Thanks
2 maart 2026
Great customer service
I just love shopping on here and there customer service is on point.
5 maart 2026
Review zonder uitnodiging
ABSOLUTELY ECSTATIC CUSTOMER EXPERIENCE
I have purchased many items since 2023 but never left a review. I am absolutely delighted with all purchases in terms of quality price customer service and speed of delivery (always 2 day tracked delivery). Only ever returned one item which didn’t fit and handled quickly and efficiently. Obviously one of the most trustworthy companies to buy from by mail order. I’ll see you again!!!
4 maart 2026
Review zonder uitnodiging
I ordered a pair of Maison Margiela…
I ordered a pair of Maison Margiela Sneakers from Sale Lab but just to be sure they were authentic I sold them to myself on eBay to have them authenticated in the 30 day return window that they give. Turns out the shoes are authentic so very happy with that. The only reason I’m not giving 5 stars is because the shoes weren’t shipped in a shipping box and the shoe box got damaged in one of the corners.
18 februari 2026
Review zonder uitnodiging
Great experience
Good price and fast shipping so I’m happy with my purchase! Great job!
11 februari 2026
Review zonder uitnodiging
This is my second time ordering and I’m…
This is my second time ordering and I’m really pleased with all the items.
5 februari 2026
Review zonder uitnodiging
Lots of amazing things to chose from
Lots of amazing things to chose from, all at extraordinary prices. Delivery is prompt. Customer service team super responsive.
5 februari 2026
Review zonder uitnodiging
Outstanding Customer Service & Seamless Experience
Absolutely stunning service — especially from Tom! Extra discounts, incredible luxury brand offers, smooth and easy returns, and super quick responses with no hassle at all. I’ve never experienced online shopping like this before.
8 februari 2026
Review zonder uitnodiging
My experience with SALE/LAB is indeed…
My experience with SALE/LAB is indeed an excellent one, item ordered came quickly. The quality of the product is excellent too, so was the packaging of the product. My bag is sturdy and of extremely high quality. The speed in which it came was impressive.
22 januari 2026
Review zonder uitnodiging
10/10 got some perfect moment ski…
10/10 got some perfect moment ski trousers which are still selling for £400 for £50!!
Super quick next day delivery too.
Absolutely amazing prices & products .
Thank you 🤩⭐️
18 januari 2026
Review zonder uitnodiging
Antwoord van Sale Lab
Wow - thank you so much! 🤩 We’re so happy you snagged such a great deal on the Perfect Moment ski trousers, and that they arrived next day too. Your support really means a lot to us - enjoy them and thanks again for the lovely review ⭐️⭐️⭐️⭐️⭐️
No Complaints
As a returning customer no complaints super value for money & always quickly despatched I'll be back
10 januari 2026
Review zonder uitnodiging
Antwoord van Sale Lab
YAY! Thank you so much for coming back to us - that really means a lot! We’re so glad you’re happy with the value and quick dispatch. Always a pleasure to have you, and we’ll be here when you’re ready to come back 😊
Made multiple purchases before…
Made multiple purchases before Christmas as they had even bigger savings on offer than usual! Cant fault them. Brilliant small business that really care about their customers! Will continue to be a happy customer of theirs! 5*
12 december 2025
Review zonder uitnodiging
Antwoord van Sale Lab
⭐️⭐️⭐️⭐️⭐️ for this review! THANK YOU!
Excellent Service
Bought a Gucci watch but Sale Lab were quick to point out the item was not going to be available pre Xmas. They couldn't be more apologetic and gave me a £25 voucher as compensation despite the fact I didn't eventually buy anything. Refund was quick too 3/4 days. Comms were excellent. Recommended.
22 december 2025
Review zonder uitnodiging
Antwoord van Sale Lab
Thank you so much for taking the time to leave such a thoughtful review. We’re really sorry the Gucci watch couldn’t be delivered before Christmas, but we’re glad we could make things right for you. We really appreciate the recommendation and hope to welcome you back in the future. 😊
So the first review I did was scathing…
So the first review I did was scathing found order wrong on christmas eve...now I have calmed down and seen how saleslab have resolved this I revoke that review they have handled it professsionally and by the looks with customer interest at heart. Well done saleslab
29 december 2025
Review zonder uitnodiging
Antwoord van Sale Lab
Tommy, we really appreciate you taking the time to leave us another review, especially a wonderful 5⭐ one like this! Genuinely means so much to a little business like ours. We really look forward to welcoming you back to our store again soon!
Great customer service
Had issues with my order but they were very quick to reply and offer satisfactory resolutions.
15 december 2025
Review zonder uitnodiging
Antwoord van Sale Lab
Thank you for your review! We’re sorry there were issues with your order, but we’re really glad we could get back to you quickly and sort things out for you. We appreciate your understanding and your feedback - it really helps us improve. :-)
Exceptional service
Exceptional service. Many online retailers could learn a lot from these guys super duper happy
23 december 2025
Review zonder uitnodiging
Antwoord van Sale Lab
You. Are. A. Legend! Don't know what else to say to this review - it's just perfect. Thank you so much!
I had a great experience with The Sale…
I had a great experience with The Sale Lab. The items were perfect and the customer service was excellent.
29 november 2025
Review zonder uitnodiging
Antwoord van Sale Lab
THANK YOU! Have a wonderful Christmas and New Year!
Only one item delivered out of 3
Only one item delivered out 3. DPD have had the parcel open!
Customer service now trying to resolve this.
7 december 2025
Antwoord van Sale Lab
Thank you for your kind efforts to update your review, it's really appreciated - genuinely! I'm glad we were able to resolve your issue promptly! Have a great Christmas and New Year, Cath!
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