SoundBay Headphones Reviews 19

Right now, I am extremely disappointed. Previously had a great experience, so of course, I reordered from a company that had provided great service. However this time, I paid $31 for 1-3 shipping. It has now been 8 days, with 3 unanswered emails sent. I have used their Facebook messenger as well. It seems that no one wants to acknowledge my order or that fact that my order still shows “processing” after I paid extra for expedited shipping. My others orders were received within 5 days of ordering - this is my 4th time ordering. This was supposed to be a gift and now obviously did not arrive on time. I truly do not appreciate being ignored by customer service.

Edit to add 2/9/24- after leaving this review my emails were found in a “spam” folder. They did resend the headphones and included a free pair of wireless earbuds for the inconvenience. Only going from one star to three because it literally took two weeks of me attempting to reach customer service including a phone call that wasn’t returned, and finally leaving the review that I feel got my situation resolved.

Never received anything, still waiting on not 1 but 2 seperate orders.

The sound from the headphones is not what I expected

The sound is not that great, but I'll use them.

Product was exactly what was advertised We loved it. It did take I little long time to deliver. But we are very happy

I love these headphones, very easy to use and perfect for camping or the gym. The quality is very decent, purchased it on the black friday deal, still works, the battery is very strong, compared to my airpods. Highly recommend!

I only have this for about a week or so since receiving. The battery life is about 5 hours, which is very impressive. They are very easy to pair with my phone. I would purchase these headphones again!

These are pretty damn great! Not only affordable but the sound quality is banging! I definitely recommend it to my friends and family!

Definitely worth the money! Works great and very comfortable. Highly recommend!

I needed to buy earbuds but didn’t have the money for Apple ones… and I glad I didn’t! These are phenomenal. I use them for work and zoom calls. They let days without charging!

I rate these headphones a 10. The quality of them is awesome. It took seconds for them to connect. If they go out and I hope they want but I will definitely use soundbar. I owe happy customer

Sound is not clear one ear bud went out within a week of having them. The only good thing is the delivery came kinda fast other than that the quality is bad and they only lasted a month

Model S is my daily driver! Excellent battery life and very decent sound. And most importantly, I don't feel afraid to lose them like my AirPods before lol $39 vs $139 😭

I got a pair for my son since he keep losing his second in a row AirPods. As far I can tell he’s not complaining on the sound quality or battery life so it’s 5-star product for this price point.

These are so quick and easy to connect with devices. Auto connects instantly! Good bass and battery life also.

Love my new earbuds 🙌 everything is getting so expensive lately so I was blessed scoring this deal for Model S earbuds.

Very pleased with my new earbuds Model S. 5-star product for only $39.99 now. Lost two AirPods before and it’s painful lol

Very fast shipping! This is my second pair after I’ve purchased Model X headphones last year for Mothers Day for myself and my mom 🫶🏽

I received my item quickly and it is great quality. I reached out to customer service via email to ask a question and received a response in a timely manner. I will definitely be using this site for future purchases.