The Sustainable Watch Company Reviews 

Arrived promptly, impressive for the price

Both watches (!!) are as described and look great. Arrived in neat presentation boxes, complete with tools for adjusting straps. The Rowan in particular we think looks very smart. Very swift dispatch and delivery, all for a very reasonable price. Birthday boy is very happy!

All their watches are fancy and their website is very fast and easy to use. Their free gift promo is a plus.

Excellent post purchase service when we needed help to take out links from the start.

Lovely watch. Had an issue with the strap but the founder was more than helpful and responded immediately. Great customer service and great product. Highly recommend.

Lovely watch strap, very tactile and unique

The watch was beautiful, and when I accidentally broke it, Richard fixed it for me with no quibbles at all. Wonderful service.

Love the watch. Now in my collection. Will look to add from your collection

Im all about sustainability and what better way to showcase that than rocking sustainable fashion!
Pretty simple process. I struggled with the sizing of the watch though. It was way too big and some of the links broke, even after watching the YouTube. Luckily, my husband stepped in and managed to link it perfectly back together.
It looks amazing in, already thinking of ordering one for my mum on Mother’s Day.

The loveliest watch ever! I got it for Christmas for my husband and he absolutely loves it. It came with a kit to adjust the strap and my husband easily made the adjustment himself. He’s been wearing it for over a month now and the wood looks so beautiful, lovely and smooth … Very well made and sturdy … Would buy again.🤩🤩🤩🤩🤩

Easy peasy experience from ordering in the website to delivery, to actually wearing them. Love that it is sustainable and the nature feel to it. The watch itself looks sleek too. Feels good to wear it tbh

The hardest part was selecting a watch. They’re all so stunning!

Easy to place order and delivery was very prompt!

I love the ethos of the brand and would definitely recommend them.

I had The White Cedar great fit easy to customise to fit my wrist. Delivery was super fast. A great brand value brand!

The wrist watch I ordered was beautifully packaged and it arrived on time. I have tiny wrists and I ordered the The Willow which fits perfectly. I can wear it with any type of clothing both Asian and English clothes. It's light weight as well.

Great communication, Rich is very professional.
The watches are beautifully made as well as the packaging. It's great to see a small business putting so much care in their products (and the planet!). Would 100% recommend !

Beautiful watch, quickly delivered in time for my daughter's birthday. Had a problem with the video to shorten the strap ( wrong video given), this was sorted very quickly using their 'live chat' function. Thank you

Easy to order, and received in good time.

I love the idea of sustainable wooden watches and support their cause. I ordered the Willow because it looked like a lovely colour that would be subtle. However, when it arrived it was green. I understand that each one is unique, so I asked if they had any non-green ones instead. They replied saying they would all be green because of the green sandalwood. This was frustrating as it means the picture the website is completely misleading. I sadly sent it back as it wasn't what I was expecting.

I have never been more impressed by the level of communication between a consumer and a business, they alerted me to issues with their supply immediately and they responded immediately to any queries I had. The only reason I am writing this review so late after my purchase is that the watch didn’t fit my abnormally skinny wrist even after taking out all the links I could. However, I have since realised the solution (whittle down the things between the remaining links) and am very happy with my purchase. Great company, great product.