The SENCO - Special Educational Needs Coordination Level 5 was easy to follow and could be worked at at my own pace. The study fitted in around my day job. It was heavily PowerPoint driven and a coupl... Toon meer
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Really helpful and professional staff. My own experience with agent Robinson Cole who provided excellent customer service and helped me tailor make the learning options to suit my interests and needs... Toon meer
Ashley was very helpful from beginning to end. All my questions about membership were answered quickly. I did one course today, I liked how it was read out to me while I was reading. I think this wo... Toon meer
I am more of a visual learner, therefore, I prefer the video teaching method. The content is decent and I found some of it quite useful while a larger part were stuff I already knew. The teacher is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
40 Bowling Green Ln, Farringdon, EC1R 0NE, London, Verenigd Koninkrijk
- 020 8158 6293
- info@theteacherstraining.com
- theteacherstraining.com
4,5
Uitstekend
132 reviews
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Prompt response to enquiry and great…
Prompt response to enquiry and great support to requested enquiry.
16 december 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Vivian,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with us. We are always committed to providing the learners with the best assistance possible with our courses and support. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Pay for certificate twice? When queried, I was blocked.
When I purchased the School Administrator Certificate Training course, I paid an extra £8.50 for a digital certificate and transcript. Once I completed the course the website asked me to pay for the certificate and transcript again. I used the live chat to ask for assistance on two separate occasions, a few days apart. On both occasions I received no response. Yesterday, I emailed the company asking for the certificate and transcript that I paid for, giving my order ID. I have just tried to log back into the website, only to find that I have been BLOCKED by wpenginepowered.com. All I want is the certificate and transcript I have already paid for, having spent several hours participating in this course.
UPDATE 05/02/2025:
Since posting this review, I have now been able to log back into my account. There is a certificate, however, I cannot view the whole certificate, nor can I download it.
UPDATE 11/02/2025:
Still no downloadable certificate and transcript, despite response to this review. Received a phone call, the certificate and transcript has been sent to me via email, I was also offered compensation. I have updated my star rating from 1 star to 3.
5 februari 2025
Review zonder uitnodiging
Antwoord van The Teachers Training
Dear Robyn B,
We apologise for the inconvenience you've experienced with your certificate and transcript. We understand your frustration with the duplicate payment process and the website access issue, and we're looking into the matter immediately. Rest assured, we're working to resolve this as quickly as possible.
Thank you for your patience.
Best regards,
Teachers Training Team
Well produced videos and easy to…
Well produced videos and easy to access. The website was not so easy to navigate to be able to easily receive the certificate after the completion of the course. There are also too many advertisements for other courses coming through to me by email.
24 januari 2025
Review zonder uitnodiging
Antwoord van The Teachers Training
Dear Jamie,
Thank you for your feedback! We're delighted to hear that you found the videos well-produced and easy to access. We appreciate your comments about website navigation and email frequency. Your insights help us improve the learning experience. If you need any assistance with your certificate or course preferences, please feel free to reach out to our support team—we’re happy to help!
Amazing experience
Amazing experience.
Very informative course. Just waiting for my result.
Looking forward to do more courses soon.
20 januari 2025
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Amna,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with us. We are always committed to providing the learners with the best assistance possible with our courses and support. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Easy booking process
Booking the course was really easy and the support team is really quick at getting back to you. So far I've had a really positive experience with them!
7 januari 2025
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Zoe,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Highly recommend
Highly recommend, very helpful and supportive team.
2 januari 2025
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi David,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Leadership and management
The courses are great which helps improve my CV in the workplace and future career development.
2 december 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Olpha,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Professional friendly
Being a professional it was easy to find my desired course and complete successfully. I highly recommend it especially for professionals like me.
29 oktober 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Albert,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Website is smooth
Website is smooth. Courses are also good. Need varities though. Overall satisfied.
9 oktober 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi A C,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Excellent quality
Excellent quality. Course content is good and so is the support service.
3 oktober 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi A C,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Getting a lot of spam from your company…
Getting a lot of spam from your company - namely a chap called Hussain who is using our website contact form!
20 oktober 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Dear James,
Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience this may have caused. This is not something that typically happens, but we will investigate the matter thoroughly and provide you with an update soon.
We appreciate your understanding and patience.
Best regards,
The Teachers Training
SPAMers avoid
Despite unsubscribing keep being spamed by them. They go to company contact forms and repopulate it with the same SPAM message.
No thanks
Hussain Ahmed
02045156229
hussain @ theteacherstraining.com
First red flag, their company address is a serviced office.
Second red flag no company listed at Companies House called The Teachers Training
Third red flag website does not show which company you are transacting with which is a requirement under UK Business law...
17 oktober 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Dear Bill Quinn,
Thank you for bringing this to our attention, and we sincerely apologise for any inconvenience this may have caused. This is not something that typically happens, but we will investigate the matter thoroughly and provide you with an update soon.
We appreciate your understanding and patience.
Best regards,
The Teachers Training
Course was very educational and easy…
Course was very educational and easy to follow.Quick response to emails and information.
27 februari 2024
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Maria,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
amazing courses and very helpfull…
amazing courses and very helpfull customer service support
13 november 2023
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Vasilis,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
5 courses the same as each other
I purchased a block of courses for online teaching, of the 7 courses included 5 of them were the same course re-worked and given a different name, these 5 courses were more about marketing than they were teaching and the affiliate links to Amazon products were shameless. I could not recommend these courses to anybody who genuinely wants to learn about online teaching.
11 augustus 2023
Review zonder uitnodiging
Dear Eric Scott
Dear
Eric Scott
I would like to thank you for all your efforts made in resolving my Hardcopy Certificate & Transcript I’m grateful for your prompt response getting this information to me so quickly. It will certainly help me on my my Job
The customer service was outstanding
(5 Stars ) .I was so pleased with the service I received from The Teachers Training
Best Regards,
Veronica
18 juli 2023
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Vmv,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Very good customer service
Very good customer service, fast and responsive.
8 februari 2023
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi Purplehaze,
We appreciate you taking the time to share such excellent feedback with us. We are pleased to know that you had a great experience with our support team. Indeed, we have a great customer support team, who are always committed to providing the learners with the best support possible with promptness and perfection. Thank you for leaving your valuable feedback. We believe we will see you doing more courses with us.
Regards,
The Teachers Training
Avoid, poor.
Attempted an L3 pttlls course. I completed it in full with a 15 min video as initially stated in the system. They then decided as COVID had gone away, to change this video requirement to 1 hour without informing me.
Asked for refund, refused—poor communication, poor use of English. The online web portal is horrid and won't allow you to upload all assessments and charges you for doing so (after the course has been paid for).
Frankly, they've wasted my time after I put much effort into my work.
I will not be using them again—they are awful company.
Update, 10/1, despite the response beneath, still no contact from you. I don't accept your reasons for changing an academic course without notice. If this were the case in mainstream education, there would be protests. So Im asking for a full refund for this reason.
4 januari 2023
Review zonder uitnodiging
Antwoord van The Teachers Training
Dear Jonathan,
Please accept our sincerest apologies for the inconvenience you faced. Actually, we have no control over the video requirement. Because of the pandemic, modifications were made to make it easier for learners to complete the course. As things have returned to normal, the rules for micro-teaching videos have been reverted to their usual state. However, we are assigning our relevant department to get in touch with you shortly to provide you with the assistance you need. Hopefully, you will get your issues resolved promptly. Thank you for learning with us. Stay with us.
Update: Apologies once again. As we informed you earlier, there is nothing we can do about the video requirement. The whole course curriculum and requirements are maintained by the awarding body. We only provide guidelines to our learners as per the qualification specification provided by the awarding body to make the process easier. We have provided a more thorough explanation of the microteaching video guideline, which you may have assumed as we brought changes to requirements. However, if you still have any misunderstanding regarding this, please get in touch with the awarding body of the course. Thank you.
Regards,
The Teachers Training
Needed support to access courses
Needed support to ensure that a number of colleagues were able to complete the course due to a mistake when purchasing the course. Customer services helped me quickly and politely solve the problem.
Thanks!
14 december 2022
Review zonder uitnodiging
Antwoord van The Teachers Training
Hi David,
You are most welcome. We are pleased to know that you are satisfied with our support and services. Thank you for your time and feedback.
Regards,
The Teachers Training
SENCO course
Dear Sir or Madam,
Thank you for the opportunity to take the SENCO course. It was useful and interesting.
But I am highly disappointed by the system, which was frozen. The problem occurred when I pressed the button to submit the final exam' results. I answered all the questions, few of them were wrong (as a proof I had screenshots), but not all as the system presented at the end. At this point I should have contacted immediately the Help Desk. Wrongly I thought that to get final exam’ results there is only one solution to pay for retake, but the system did not see the receipt, the proof of payment. So, I wrote a letter to the Help Desk. This team was collaborative and helpful, moreover, they offered me some great option which I took gladly.
I give five stars for customer service!
Wishing the Teachers Training Team prosperity and good luck!
Regards, Alima Mamyshova
14 september 2022
Review zonder uitnodiging
Antwoord van The Teachers Training
Dear Alima,
Thank you for taking the time to share your valuable feedback. Please accept our sincerest apologies for the inconvenience you had to face. We are glad to know that your issue was sorted out with the assistance of our customer service team. In fact, we are always devoted to providing our learners with the best possible support with promptness and perfection. Please feel free to ask for any further assistance if needed. Thank you again for being with us. We hope to serve you again.
Regards,
The Teachers Training
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