We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered 10th of Feb, it's now 2nd of March and no update on status of order, sent countless emails with no response. Imagine if they do deliver and I have a broken product, and I thought Telstra had a... Toon meer

Beoordeeld met 2 van de 5 sterren

Ordered Universal Bar 27/11/25.Paid express postage fee because I live close to Melbourne and believed product was made in Melbourne. Took Full 7 working days to reach me. Sent 2 emails which were not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am obsessed! In lieu of setting up a home gym in our garage, I opted to give the Universal Bar a try, and it hasn't disappointed! Easy to put together, super quick and easy to change the resistance... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The product itself is good quality and much more strength challenging than had anticipated which is great. My 2 gripes are I paid extra for 1-3 day shipping and it arrived 10 days later so don't waste... Toon meer

Bedrijfsgegevens

  1. Fitnesswinkel

Geschreven door het bedrijf

Born out of the Melbourne lockdowns, Universal Bar is an Australian based fitness company that aims to arm Australians with lockdown-proof, portable and durable fitness gear without breaking the bank.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

83 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Do not buy

Ordered 10th of Feb, it's now 2nd of March and no update on status of order, sent countless emails with no response. Imagine if they do deliver and I have a broken product, and I thought Telstra had a horrible customer experience.

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No Customer Service and Product not Australian Made

Ordered Universal Bar 27/11/25.Paid express postage fee because I live close to Melbourne and believed product was made in Melbourne. Took Full 7 working days to reach me. Sent 2 emails which were not responded to. Tracking number on box is NOT Australian, and mentions HONG KONG - labels also mention SYD, so no, it didn't come from Melbourne. Product quality seems ok but time will tell.

27 november 2025
Review zonder uitnodiging
Logo TheUniversalBar

Antwoord van TheUniversalBar

Hello Heather,

We ship from Melbourne primarily and also use alternative shipping lines on occasion to assist during busy periods. Happy to refund your express and emailed back to find a happy compromise. Thanks Heather! Also feel free to sign up for our 30-day free trial for your home fitness programs.

Beoordeeld met 1 van de 5 sterren

Terrible expereince

Terrible expereince. Order no #6301. Ordered 1/10/2025. Date of review 17/10/2025. The item hasnt shipped, zero communication about the status of order. Emailed both of their email address, heard back from none. I want my refund. I Dont wanna use a product from a company that doesn't value its customers. Terrible, pathetic..

17 oktober 2025
Review zonder uitnodiging
Logo TheUniversalBar

Antwoord van TheUniversalBar

Hello Kartikeya! We sincerely apologise for the negative experience. Tracking has shown you received your product now and we'd like to invite you to email us at support@theuniversalbar.com.au the rectify the situation.

Current update on shipping state - systems have been resolved and orders are being shipped on the day of order, arriving within 7 days.

Beoordeeld met 1 van de 5 sterren

Item not received/No communication

I placed my order over a month ago paying for express shipping. The add for the product at the time stated that they had new stock insinuating there would be no problem with delivery. Not only have I not received my order, the only contact I have are automated emails asking me to review a product I have not received. I have tried to contact them on numerous occasions, on multiple platforms with no response. Being unable to supply in the time indicated or even at all is fine, so long as the line of communication is open. I will be contacting consumer protection and/or ACCC today

15 september 2025
Review zonder uitnodiging
Logo TheUniversalBar

Antwoord van TheUniversalBar

Hello Kylie! as per our communications we have solved our situation and endeavour to improve our service as to ensure this does not happen again. We are appreciative of your honest feedback and will use it to fuel our commitment to be better to our fellow Australian customers.

Thank you.

Current update on shipping state - systems have been resolved and orders are being shipped on the day of order, arriving within 7 days.

Beoordeeld met 1 van de 5 sterren

To high prices

To high prices ! Bad quality food and drinks ! Horrible service and a dirty toilet. Never visit this unholy crap place

14 september 2025
Review zonder uitnodiging
Logo TheUniversalBar

Antwoord van TheUniversalBar

I believe you are referring to "Universal Bar" which is a bar in perth, not us. We are a fitness organisation - please remove your review thank you.

Beoordeeld met 5 van de 5 sterren

Love mine

Love mine, I take it with me in the caravan when we head out bush. Keeps me moving even when we’re camping. Compact, tough, and just works. it's a good stuff honestly.

16 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible communication and delayed shipping

Ordered on the 12th of June and after two weeks of not receiving shipping confirmation from them I tried contacting them multiple times without any response on their end. I then threatened to get Fair Trading involved which induced them to respond real quick with the excuse of "your emails just got lost under a pile of other emails". Finally got the shipping confirmation order. As of the 22nd of July I still have not received my order.

22 juli 2025
Review zonder uitnodiging
Logo TheUniversalBar

Antwoord van TheUniversalBar

Hello Jakeus! We sincerely apologise for the negative experience. Tracking has shown you received your product now and we'd like to invite you to email us at support@theuniversalbar.com.au the rectify the situation.

Current update on shipping state - systems have been resolved and orders are being shipped on the day of order, arriving within 7 days.

Beoordeeld met 5 van de 5 sterren

This thing is powerful

This thing is powerful! It’s easy to underestimate it until you feel the burn. The Universal Bar lets me hit every major muscle group, and I can feel myself getting stronger week by week. Love that I can toss it in the car and take it with me. Portable, tough, and super effective.

13 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Universal Bar is everything I…

The Universal Bar is everything I needed to stay in shape without the gym. The resistance range is impressive – whether you’re just starting or already experienced, there’s enough to push you. I do squats, deadlifts, shoulder presses, and more with just this one tool. Definitely recommend it to anyone working out from home.

21 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Universal Bar delivers exactly what…

The Universal Bar delivers exactly what it promises. From squats and presses to curls and rows – this thing does it all. The resistance is no joke, either – it’s more than enough to get a serious burn going. It’s become a staple in my daily workout routine, and I take it everywhere when I travel. 10/10.

21 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Overpriced resistance bands

Very expensive for the value it provides, have the exercise needs the door attachment but it's not even included. The load isn't as even compared to an actual cable machine.

There isn't a lot of progression you can make, and there's a certain level of fitness you have to be to use this, otherwise you wouldn't be able to target that part like the delts.

A set of resistance band would allow you to do the same workout, I guess they need to recoup the advertising cost.

20 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Late delivery and poor product

So I'd ordered a pilates machine from this website in January. I received it in April. The product is slightly shoddy...the handles do not move smoothly at all which is not conducive to Pilates (from what I'm told). The company informs me that they've discontinued selling this product.

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service. I've been waiting for nearly 2 months and there's been no updates. Noone responding to emails or messages either. Unreliable..Do not buy from them.

3 maart 2025
Review zonder uitnodiging
Logo TheUniversalBar

Antwoord van TheUniversalBar

Hey Tammy

We are so sorry to have missed your emails, this is due to an email migration we were undergoing & emails were being lost.

Now our emails have been reinstated - we are on top of every email.

Please reach out - anything we can do to rectify the issue, we're happy to help.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer