The Watch Protect Company Reviews 

245
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an issue caused by me ordering the wrong kit. I emailed explaining my mistake, they sent out the missing piece I needed at no cost. Brilliant service, thank you. Next order has been plac... Toon meer

Beoordeeld met 5 van de 5 sterren

Protection came in good time very well boxed. Put on the buckle protection only at the movement but for first time doing it came out well. Slight damage caused by myself on the central larger buckle o... Toon meer

Beoordeeld met 5 van de 5 sterren

Works great if the instructions are followed closely. I would recommend waiting longer than 30 minutes before applying additional coats and doing so in a lint free area. It does leave a light visabl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Yellowing after less than 4 months. In terms of delivery and application everything was great, however after less than 4 months of use, the protection is already yellowing on the edges, it's very... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogerie

Geschreven door het bedrijf

A revolutionary, precision cut and proven watch protection film, that protects and maintains your watch from everyday scratches and scuffs.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

245 reviews

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4 sterren
3 sterren
2 sterren
1 ster

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3,3

Alle reviews

(245)

42 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Don’t buy these! This was a horrific experience

This was a horrific experience. I got my first Rolex recently and wanted to protect it, so I bought watch protect co. Things that were terrible:

1. They didn’t even include the spray that the instructions require to clean the watch (it’s apparently separate)
2. There’s nothing about how easy it is to remove the film after the fact (I didn’t feel comfortable risking $10K)
3. It’s not easy to put on and they give you no extra pieces so you have one shot to get it right or you waste $100
4. I asked for a return and they charge you $30 to do so, I then delayed the return for a month bc we just had our first child and they said sorry we can’t accept the return

1 juli 2024
Review zonder uitnodiging
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Dear Evan,

Thank you for taking the time to review our service. We truly value your feedback.

Regarding the dual foam cleanser, it is an additional product that we highly recommend for prepping your watch. It can be easily found and purchased on our website. As for the protective film, it is designed to be as easy to remove as it is to apply—simply peel it off whenever you wish. We also offer spare kits and have bundled together a complete set for convenience in application.

We are committed to transparency and fairness with all our customers. While you initially requested a refund within the 30-day return window, we did not receive any action from your side to complete this process. Your second refund request was made nearly one month after the original 30-day return period had passed.

Please feel free to reach out if you have any further questions or concerns. We are here to assist.

Beoordeeld met 1 van de 5 sterren

Do not buy the liquid watch protection!

This liquid is very expensive and all it does is ruin the look of the watch. I bought this "expensive" coating as I'd just treated myself to a new Rolex so I didn't mind the expense. I followed the instructions to the letter, but it doesn't protect the watch properly and more importantly you can't get it off once applied! I don't understand how a firm can be allowed to sell a product like this, which in effect damages the look of the watch and you can't remove it. They say try using alcohol, I've sat there for hours rubbing the watch with this, but nothing happens, except tired fingers and frustration! So be warned, if you buy this and want to remove it, you won't be able to

29 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied customer

Product purchased for the clasp of GMT ii as this is my main area of wear on other watches, kit came complete with everything I needed and although fiddly due to size was easy enough to apply per the instructions. Once dry you wouldnt be able to tell the kit was on there and hopefully it lasts well.

One sticker did lift (probably user error) and a replacement was sent out quickly, thank you!

6 augustus 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Kit lacks items needed to complete the work.

The overall quality of the protector is good, but the kit has notable shortcomings. It does not include protection for the back of the watch or a sticker for the sapphire. Additionally, there are no backup sticker sheets in case of mishandling.

The adhesive solution provided is insufficient for two sticker sheets, and the instructions reference a foam cleanser that is not included. The metal tweezers can potentially scratch the watch if not handled carefully.

Previously, I used a kit from another company that included multiple supplies, such as extra stickers and ample cleaning solution. I prefer not to mention the name as it is a direct competitor. The absence of the foam cleanser, despite being mentioned in the instructions, was particularly inconvenient. While the sticker quality merits 4 stars, the overall kit is overpriced for its contents. I was left disappointed and will opt for the other company in the future.

8 juli 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Taylor, thank you for your feedback, we are constantly looking to improve our service and will take your comments onboard.

In regards to crystal, the material used, sapphire, is extremely scratch resistant and applying a protective layer of film on top would not give you any additional protective benefits.

We do offer a additional full spare kits as a optional extra which can be purchased alongside the primary kit at a fraction of the price.

The application solution is a 10ml bottle, which is enough to cover multiple watches which we have tested ourselves. The solution is used to dip the film and allow manoeuvrability to get the perfect fit on the watch.

Beoordeeld met 2 van de 5 sterren

Average

Average.

Some areas look fantastic, but the harder spots really let the overall aesthetic down. And I have a couple of pieces that are slightly too big around the lugs. Again just makes for a messy finish - defeating the object of the product.

I thought to give it a go, but for the price I won’t be buying for my other watches. Way too expensive considering there are no spare pieces incase one makes a mistake, and the coverage does not appear to be as complete as other brands offering these kits. Ie bezel, crystal, date window, etc.

If they were more cost effective, and had a couple of spare bits (like the competition offer) for the tougher to apply areas, I think it’d be worth it.

22 juli 2024
Review zonder uitnodiging
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Lucas, thank you for your review. Our kits are all cut to precision and are shown in the pictures on each product page, so you know exactly what the watch will look like with the kit applied. We do offer a additional full spare kits as a optional extra which can be purchased alongside the primary kit. In regards to the bezel and crystal, the materials used, ceramic and sapphire, are already extremely scratch resistant and applying a protective layer of film on top would not give you any additional protective benefits. We do cover bezels that are constructed from the same material as the rest of the watch, like smooth bezels on models like the Datejust.

Beoordeeld met 1 van de 5 sterren

You sent me something that I don't…

You sent me something that I don't order I am sending it back and I need a refund

9 juli 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Julian, we do not sell watches neither advertise the sale of them. We also have a clear disclaimer that watches are not included. We have sent you an email to provide return details. Thank you

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. good packaging and instructions

9 juli 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Thank you Adam, we hope you wear your watch in good health

Beoordeeld met 5 van de 5 sterren

I’d recommend this company

I’d recommend this company, happy to help you with any issues. Will order again, thank you ⭐️⭐️⭐️⭐️⭐️

3 juli 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Nicholas, thank you and we hope you wear your watch in good health

Beoordeeld met 1 van de 5 sterren

So I’ve come to trustpilot to see the…

So I’ve come to trustpilot to see the other reviews and see if it was just myself who was experiencing Issues with the liquid ceramic product. Turns out it’s not just myself and it’s true when the other guy in the other review was saying that he asked the company what can be used to remove the coating and they replied with the alcohol solution and it is true it doesn’t remove it from the watch, so yeah, looks like I have to pay for a polish which is going to be like £500 for that and a service £250 at my local jewellers. So for anyone wanting to know the reason I’m looking to remove the Ceramic coating is because it leaves streaky Marks and It in someway dampens the shine/clarity of the original fresh out the box look. My watch is one year old and to be honest I’ve actually ruined it. I wish I never bothered with this product. I’m actually gutted. Jack Louis @jacklouis.hair

7 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ABSOLUTE WASTE OF TIME AND MONEY!!!

ABSOLUTE WASTE OF TIME AND MONEY!!!

Difficult to fit, shapes not correct, doesn’t last 5 minutes and customer service is non existent until you raise a credit card charge back!

Honestly, don’t waste your money on this product, I purchased 2 kits for different watches and they are both rubbish

22 juni 2024
Review zonder uitnodiging
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Andy, We are sorry to hear of your experience with us. All emails are replied to within 24 hours. Your order was placed back in January 2024, and we heard nothing from you since you submitted a chargeback in May. We have since reached out to you via email to get some further details which you have not responded back to.

Beoordeeld met 3 van de 5 sterren

Doesn't last long.

The product looks great when you first apply it. I purchased the product so I can daily my Rolex without worrying. However, after wearing it for just over a week corners of most of the film started to lift. This then promoted fluff and bits of dirt to stick to the edges of the film. For the cost of the whole watch protect film at £100 its not worth it in my opinion. £100 down the drain 😪

Edit: After leaving my review, Chloe from WPC contacted me and has agreed to send me a new kit for my watch FOC. I found their customer service to be very good. With this in mind I have raised the rating to 3 stars. If the new protection film holds up as one would expect I will come back and update the review to 5 stars.

3 juni 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Wes, Can you send us a email at, info@thewatchprotect.com so we can take a further look at what may have gone wrong. Thank you

Beoordeeld met 1 van de 5 sterren

Order & paid for express shipping

Order & paid for express shipping, to find out that half my order was missing! So had to wait a further 3 days to receive my complete order.
Regarding the application, jewellers wouldn’t recommend ordering this kit again.

3 juni 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Ben, we apologise on the mixup of your order and have since rectified it. Regarding application with jewellers, this is the first we are hearing of this. The product is absolutely safe to use.

Beoordeeld met 5 van de 5 sterren

Quality Product, few casualties but worth every penny.

Great product definitely protects ,fiddly at the start until you find your mojo, and your own technique did destroy two of the panels but suppose that was the price of perfection of the remaining panels, the watch protection team 2 replacements would be great but would definitely recommend, best money spent on my 124060 submariner.

25 mei 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Mark, thank you for your review, we hope you wear your watch in good health. Please do reach out regarding the 2 panels, at info@thewatchprotect.com

Beoordeeld met 3 van de 5 sterren

One sticker missing

One sticker missing. Can’t finish my watch. But very good item totally invisible

7 mei 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi, can you send us an email at info@thewatchprotect.com so we can look into the issue for you. Thank you

Beoordeeld met 5 van de 5 sterren

Great packaging and the YouTube videos…

Great packaging and the YouTube videos made all the difference

The fit and quality is spot on and you wouldn’t know it was there!

7 mei 2024
Logo The Watch Protect Company

Antwoord van The Watch Protect Company

Hi Paul, thank you and we hope you wear your watch in good health!

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