Think Energy Reviews 470

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been a customer since October 2024. While everyone is in an uproar about their electricity bill, I just explain that I'm a Think Energy customer & don't have those issues 🤷🏾‍♀️. Everyone gets... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I signed up with Community Solar through ThinkEnergy. I’m saving money every month. With the cost of electricity going up, saving some every month really helps. Everyone should take advantage of this... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ciera was absolutely amazing. She took the time to explain the benefits of this service thoroughly and helped clear up any doubts that I had. I can’t wait to start saving!

Beoordeeld met 1 van de 5 sterren

The $100 gift card offer is an absolute scam. I set a calendar reminder to apply at the six-month mark, only to be told I had to wait longer. After waiting a few more weeks, I reapplied, only to be to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieleverancier

Geschreven door het bedrijf

Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

470 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Ciera was absolutely amazing

Ciera was absolutely amazing. She took the time to explain the benefits of this service thoroughly and helped clear up any doubts that I had. I can’t wait to start saving!

5 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Saving Money.

I signed up with Community Solar through ThinkEnergy. I’m saving money every month. With the cost of electricity going up, saving some every month really helps. Everyone should take advantage of this great program. Thank you ThinkEnergy for putting some money back in my pocket, instead of taking it out.

22 maart 2026
Review zonder uitnodiging
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Antwoord van Think Energy

Who doesn't love to save!! Thank you so much for your review, Gino!

Beoordeeld met 5 van de 5 sterren

Saved me money

Think has supplied me electricity for a few months now and I’ve seen varying savings on top of the 20% community solar discount they got me. My bills haven’t been this low in a long time. Thanks to my friend Keith for telling me about the programs!

23 maart 2026
Review zonder uitnodiging
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Antwoord van Think Energy

This is wonderful to hear Kyle! Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Energy & Technology: Winning Combo!

I've been a customer since October 2024. While everyone is in an uproar about their electricity bill, I just explain that I'm a Think Energy customer & don't have those issues 🤷🏾‍♀️. Everyone gets curious especially when I mention AutoSave. The technology that helps customers save automatically is unique to Think Energy & has been doing it's job without an issues. Cutting edge using technology & energy to do what's best for the customer. So glad I found this company! Customer for life! 😁

23 maart 2026
Review zonder uitnodiging
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Antwoord van Think Energy

AutoSave is a game changer! So happy you are happy!

Beoordeeld met 5 van de 5 sterren

An absolute no-brainer

It was so easy to enroll and what a great combination. Savings with zero risk, and no fees. Everyone should be on Autosave!

7 december 2025
Review zonder uitnodiging
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Antwoord van Think Energy

We couldn't agree more! Thank you, Tom, for your review

Beoordeeld met 1 van de 5 sterren

Not recommended

Their customer service line is a dead end and the promise of $100 gift card was not received. The response was "Unfortunately, we’re unable to verify your account", very frustrating.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Think Energy

We are so sorry to hear about your frustratian Idan! I have requested more information so that we can look into your account. Our customer care information is as follows 888-923-3633, care@thinkenergy.com
(Mon - Fri 7am - 7pm CST)

Beoordeeld met 5 van de 5 sterren

I've been a customer of Think Energy…

I've been a customer of Think Energy for 3 years.
Love the competitive fixed rates. Can switch anytime no questions & No cancellation fees!
Customer service has always been outstanding!
The new services Think has to offer is groundbreaking in the energy space, looking forward to welcoming what's new & coming to market.
Thanks all, keep up the good work & innovative spirit, Mike, Ma.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Think Energy

Thank you Mike! We really appreciat your review!

Beoordeeld met 1 van de 5 sterren

I signed up haD THEM FOR 6 MONTHS THEN…

I signed up haD THEM FOR 6 MONTHS THEN ASKED THEM ABOUT MY $100 GIFT CARD AND I THEN GOT A RUN AROUND they said i did't use enough energy what a bunch of bull they lie
AND THEY KEEP SENDING ME E-MAILS ASKING FOR MORE INFO
THEY LIE SEND ME MY $100 AND LEAVE ME ALONE

26 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service.

Terrible customer service.
I called for help with my electric bill and got absolutely nothing. The representative, Sofía, was rude and completely unhelpful. All she kept saying was that I “consumed it” and that I have to pay, with zero explanation or willingness to review the issue. No support, no solutions, just dismissive attitude. Very frustrating and unacceptable.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Think Energy

Hello Walter! We are sorry for your frustration. Upon looking into your call I see that Sofia did review your bill with you and advised that most days your usage is very low, but you did have days of higher usage. She also recommended the smartmetertexas site to review your usage. Otherwise you did use the electricity and are required to pay for your usage.

Beoordeeld met 5 van de 5 sterren

The enrollment process was so simple…

The enrollment process was so simple and I love the fact there is no renewals and price protection! The savings from connecting my smart thermostat for free is a great value!

21 januari 2026
Review zonder uitnodiging
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Antwoord van Think Energy

This is fantastic! Thank you for the review, George!

Beoordeeld met 1 van de 5 sterren

Four service from sarah supervising

Very bad experience would think energy. I had energy over the year before. And I fired them after a month. Then, a year later, they tried to sign me up with think energy. I did not request it after I talked to think energy that I did not request this.They said, okay, we take care of this.But then they send me a bill for the next following month.For a cancellation fee. I talked to sarah, who is supposed to be a supervisor and help me out.Refused to help me.She kept on saying it's my fault. They have very poor customer service. I will also be right in the bitter business bureau on my behalf of house.Poor service, this company has handled me who's still trying to charge me for something that i'm not request.And I even moved out of the place. I did cancel ogre, january 6 2025 over a year ago.

8 januari 2026
Review zonder uitnodiging
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Antwoord van Think Energy

Hello Anthony/Mark. Upon investigation and listening to the call, I see that you were enrolled through the Broker, Energy Ogre. Doing so gives them the right to enroll you where they see fit. We did cancel your account, however you should cancel your agreement with Energy Ogre to ensure that this doesn't happen again. We did offer to waive the ETF. At no time did the agent insinuate that the situation was your fault. We wish you all the best.

Beoordeeld met 5 van de 5 sterren

Live customer service help

The customer service handles any of my problems with a live person and they do it quickly !!!

8 januari 2026
Review zonder uitnodiging
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Antwoord van Think Energy

Speed is key! So glad to hear! Thank you for the review.

Beoordeeld met 5 van de 5 sterren

Think Home Solutions' AutoSave Makes Energy Savings Effortless!

Think Home Solutions' AutoSave Makes Energy Savings Effortless!

I recently switched my electric supplier to Think Energy (Think Home Solutions) here in Cogan Station, Pennsylvania, and their AutoSave program is great. Thank you to the PUC for approving this product for all of us in Pennsylvania. I'm impressed that everything runs automatically in the background—no complicated setup, no confusing rate changes, just consistent savings each month. And I am now free from spending time chasing electricity rates, sometimes every few months!

Signup was simple, and the communication from Think Energy has been clear and upfront. What stands out most is the transparency of their company: I can actually see how the AutoSave program adjusts my rate (celebrating when I see it go lower) and helps keep my bill predictable, even when energy prices fluctuate. I feel like I wasn't afforded that ability when my supply was with my Utility company.

Customer service is great. For any question (I love being educated around energy) a representative responds promptly and explains clearly.

If you want an energy provider that’s easy to work with and actually helps you save money without lifting a finger, I highly recommend Think Energy and their AutoSave program.

6 januari 2026
Review zonder uitnodiging
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Antwoord van Think Energy

What a fantastic review! Thank you so much Catherine!

Beoordeeld met 5 van de 5 sterren

Great all around service

Great customer service, great price, great marketing and sales reprentatives!

30 november 2025
Review zonder uitnodiging
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Antwoord van Think Energy

We're glad it's all great! Thank you so much

Beoordeeld met 5 van de 5 sterren

Great experience

I saved a lot of money on my electric bill!!!
Great service, great product!!!
Would give 6 stars if I could!!!!

2 december 2024
Review zonder uitnodiging
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Antwoord van Think Energy

Thats music to our ears! Thank you so much!

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