4 weeks on from them delivering the wrong product (bought via Decathlon), I am still waiting for a refund. Meanwhile I bought the same product from a company called Trail but it didn’t suit me.... Toon meer
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Lees wat reviewers zeggen
Hopeless customer service. First of all the said they weren't responsible for the handling my return request. They kept this up for about two weeks. It then became clear they were responsible. Now... Toon meer
Was a pleasure dealing with a company that treats customers with respect and refunds without any quibbles. The item we ordered wasn't quite what we wanted but nevertheless was of good quality and r... Toon meer
I ordered 2 beach/festival chairs via Amazon. Delivery date came & went, as did several more. Needless to say, Hermes were involved! Finally, an unexpected knock and a single chair was delivered: a d... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
This Is It are specialised retail discount stores running in the South West of England. Our carefully selected product ranges have been chosen to meet the needs and tastes of a diverse audience. As well as on our website, you can currently find our stores based in Paignton (Devon), Bridgwater (Somerset), Exeter (Devon), Barnstaple (Devon), Poole (Dorset) and Taunton (Somerset). The staff in all our stores are friendly and ready to assist you in any queries you may have about our products.
Contactgegevens
1 Wentworth Road, TQ12 6TQ, Newton Abbot
- 0845 519 1599
- sales@thisisitstores.co.uk
- thisisitstores.co.uk
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Just back from a high level wild camp…
Trail sleep mat.
Just back from a high level wild camp in the Mamores Scotland, and hubby's 13 stones was well supported!
It is quick to inflate and deflate, and folds easily into its bag. Great piece of kit.
Prices are really good ....
Prices are really good ..... delivery was slow hence my 4 star rating
Camping Chair
The chair was as described, at a good price and arrived very quickly. Also very comfortable.
Good service.
Item as described good delivery and…
Item as described good delivery and updating
Not worth the miney
Very fine not much padding and can’t return without original packaging
Would not recommend this product
You get what you pay for but having…
You get what you pay for but having said that it is a cute little unit which serves a purpose.
This is a scam site never got my…
This is a scam site never got my delivery
Good experience of This Is It Stores…
Good experience of This Is It Stores after a poor experience trying to buy the same product on Amazon. It was possible to speak to someone on the phone who provided helpful advice and they responded promptly and sorted our our issue.
Hydro Dinghy
Ordered a Hydro Dinghy it was as described, packed well, delivery very good. Very Pleased with service thank you.
I was a tad dubious
I was a tad dubious, as I had never heard of this company before but the ability to pay via paypal put me at some ease. This is it was great. Prices are really reasonable and I had less problems with there item than I did with an amazon similar product. So yeah, I’m very pleased with the service and and how quick I received our item.
There’s a lot less contact than I am use to but there are numbers and an email should your nerves get the better of you. Again everything went smoothly so it’s all good. 🙏🏽 Thank you.
There were problems with the delivery…
There were problems with the delivery as they ask you use an app to track the parcel and I needed to tell them that they could deliver to the front door but to my back garden which is in a parallel street. I bought a small shed and it had to go through the house which made social distancing difficult. the shed was assembled but there is a bolt missing and there were several chips in the wood There were no maintenances instructions. This is it behaved very well and refunded me the cost of the shed.
Found what I wanted at a brilliant…
Found what I wanted at a brilliant price. Quick delivery. Very pleased.
Efficient
Speedy response. Quick delivery and pilates mat was exactly as described.
quick delivery and nice item thanks
Always love the items from here.
Received my Kestrel chair today only…
Received my Kestrel chair today only ordered 3 days ago. Very pleased good value for money. P L
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