Returned item due to mismatched colour. They failed to refund my postage as required by consumer law. They never once responded to my FIVE EMAILS or TWO CHATS. Reported them to Ombudman. DISGUSTING... Toon meer
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Lees wat reviewers zeggen
Having already bought bath towels from two other companies and been disappointed with the absorbency and feel I read many favourable reviews of Thistle towels and decided to take a chance. My expectat... Toon meer
Had notification that on a Friday my order had been dispatched with Royal mail tracking number supplied. Parcel not received by Royal mail by Tuesday. Sent email to Thistle no reply. Checked track... Toon meer
Dressing gown arrived within a few days of ordering and looks very nice and is a good one size fit. The colour was exactly the shade I was looking for. However, there were bits of the material shed... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We're obsessively passionate about three things: environment, quality and ethics, of which there can never be any compromises on, period. As an ethical company, we’re ever mindful of our responsibility to creating our great products in a sustainable and ethical manner. Our brand is, literally, named after a popular plant here in Scotland so the environment is very well built into our DNA.
Contactgegevens
Verenigd Koninkrijk
- hi@thistlecompany.co.uk
- thistlecompany.co.uk
3,1
Gemiddeld
213 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Love my bath robe
Easy to use website. Description true to item ordered. Good fit. Prompt delivery. Very happy with my purchase
22 november 2022
Ordered and delivered in a few days
Ordered and delivered in a few days. Nicely presented
19 november 2022
The colur shown online is completey…
The colur shown online is completey different to wat was delivered.
14 november 2022
Excellent
Easy to order, quick delivery. Lovely thick, fluffy fabric. I ordered 2 hooded gowns. The pile was a bit flat when they arrived but after a quick wash and tumble dry they were really lovely.
12 november 2022
Bought a bath robe for my daughters…
Bought a bath robe for my daughters birthday in October. She loves it so much she had ordered another one. The only down side was that I couldn’t get on to track the order. Other than that all good. Will definitely be buying from Thistle again.
18 oktober 2022
Disappointing
I had no response from Live Chat or email when I enquired about delivery. Also there was no Tracking available as mentioned.
The quality was mediocre and not "Luxurious" as was stated in their advert.
21 oktober 2022
The colour of the dressing gown is…
The colour of the dressing gown is great but the quality doesn’t feel too good. While I’ve only used the dressing down for a few days, I’m doubtful whether it will last long. It’s okay value at £29.99 but there are maybe better dressing gowns for the same price available from other stores, such as M&S.
17 oktober 2022
I received my new Thistle dressing gown…
I received my new Thistle dressing gown nicely packaged, happy with the quality and colour, thankyou.
4 oktober 2022
Wrong product delivered
Wrong product delivered. Quality below what was indicated in description.
26 september 2022
Lovely dressing gown
Lovely dressing gown, being egyptian cotton but not as soft to touch as described.
13 september 2022
Good product but no hoods
we ordered two hooded dressing gown/ robes win black. they arrived after a few days.
good quality and lovely and comfortable, only things is that they didn't have hoods!
We liked them anyway!
22 juli 2022
Good service from Thistle with prompt…
Good service from Thistle with prompt delivery. Unfortunately the item was not what I was looking for and was returned, again with good communication regarding return and quick refund.
4 juli 2022
Beautiful robe just exactly what I was…
Beautiful robe just exactly what I was looking for fabulous quality...I wouldhighly recommend this company,from order to delivery everything was spot on.thank you Thistle.
1 juli 2022
Great product and quick arrival
My order arrived quickly and on time, a lovely warm towel dressing gown ethically produced and that dries you wonderfully, very happy I found it.
25 juni 2022
not as thick as I expected and slips on…
not as thick as I expected and slips on bathroom floor a lot expensive set.
22 juni 2022
Perfect customer service 5 stars ⭐️
19 juni 2022
Quick delivery ,lovely cotton Cosy…
Quick delivery ,lovely cotton Cosy dressing gown , I would recommend, quality great
18 juni 2022
Delivery was to be 1-4 days it is now 7…
Delivery was to be 1-4 days it is now 7 days and no reply to my email or online message
15 juni 2022
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