Returned item due to mismatched colour. They failed to refund my postage as required by consumer law. They never once responded to my FIVE EMAILS or TWO CHATS. Reported them to Ombudman. DISGUSTING... Toon meer
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Lees wat reviewers zeggen
Having already bought bath towels from two other companies and been disappointed with the absorbency and feel I read many favourable reviews of Thistle towels and decided to take a chance. My expectat... Toon meer
Had notification that on a Friday my order had been dispatched with Royal mail tracking number supplied. Parcel not received by Royal mail by Tuesday. Sent email to Thistle no reply. Checked track... Toon meer
Dressing gown arrived within a few days of ordering and looks very nice and is a good one size fit. The colour was exactly the shade I was looking for. However, there were bits of the material shed... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We're obsessively passionate about three things: environment, quality and ethics, of which there can never be any compromises on, period. As an ethical company, we’re ever mindful of our responsibility to creating our great products in a sustainable and ethical manner. Our brand is, literally, named after a popular plant here in Scotland so the environment is very well built into our DNA.
Contactgegevens
Verenigd Koninkrijk
- hi@thistlecompany.co.uk
- thistlecompany.co.uk
3,1
Gemiddeld
213 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Dressing gown was just as…
The Dressing gown was just as described, and of great quality. Delivery was also prompt.
11 juni 2022
Pink dressing gown gift
This pink dressing gown was a well received gift. Good quality and delivered on time.
31 mei 2022
Lovely bathrobe...
Lovely bathrobe.... But no loop at top to hang on door or wherever.... Otherwise great.. Will just have to make one.
25 mei 2022
All went ok no problems
17 mei 2022
Love the dressing gowns
Love the dressing gowns they were exactly what I was looking for and they are fantastic quality. Have been living in it since it arrived ☺️
15 mei 2022
Very happy with the purchase
Very happy with the purchase. Excellent dredsing down, happy with customer service
17 april 2022
Bought this for a gift for my mum
Bought this for a gift for my mum, she was pleased with the quality and loved the pink colour. Arrived within a few days and was packed well.
Will recommend.
6 april 2022
Quality product, good, prompt service
The towelling robe was a last minute present for my daughter. It arrived very quickly and thankfully in time for her birthday. Very pleased with product and service and would recommend.
5 april 2022
Great dressing gown just perfect for my…
Great dressing gown just perfect for my husband definitely recommend
24 maart 2022
My wife was very happy with her…
My wife was very happy with her towelling bathrobe and both the price and the quality was wonderful . Your sales and after sales staff are both polite and efficient . I will use you again for further purchases , also one other plus point is that you are a U.K. Company
17 maart 2022
Poor quality products, even worse customer service.
Initially looked good, but quickly realised one size does not fit all!! Within weeks now our gowns look very shabby, big loops and threads have developed and a big hole in mine where the seam on the collar has failed.
Have now mailed the company twice, and messaged via messenger 3 times. Ignored and no reply to anything.
16 maart 2022
Review zonder uitnodiging
I was trying to reach you via chat line…
I was trying to reach you via chat line and email messages but no answer, just to inform you that I haven’t received blue dressing gown yet for more than 2 weeks. I’ve ordered it from 18th February. My order ref 1472.
Thank you.
8 maart 2022
Red dressing gown no hood female 12/14…
I bought dressing gown for female size 12/14 in red no hood.
I was apprehensive as it was in one size. Emailed thistle, they put my mind at rest and I ordered.
Delivery was quick, 2 days from order.
My partner loved it. Good quality, good weight of cotton, wil last forever.
1 maart 2022
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