Paid for hooded Moses basket pattern and tutorial ….. never recieved it , reached out on social media , three little cubs got back to me promptly and sorted everything out
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The kit I bought took a little time to arrive but was well worth the wait. Everything I needed to make the nappy caddy was included in the kit. The correct amount of yarn, the base and even the correc... Toon meer
I purchased a pattern, and it was very well written with details on materials needed as well as suggestions. When I had a couple questions about purchasing materials from other vendors, they were very... Toon meer
I have paid for a pattern to make the Moses basket for my great grand baby girl. I bought it several weeks ago, but was under so much stress that I was unable to start it. I found your tutorial and ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Three Little Cubs is a UK ethical and eco - conscious baby and childrens clothing and homeware store. High quality organic clothing. UK made and designed baby changing mats.
Contactgegevens
Verenigd Koninkrijk
- Support@threelittlecubs.co.uk
- threelittlecubs.co.uk
4,7
Uitstekend
169 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The moses basket and changing mat have…
The moses basket and changing mat have been made beautifully. The time to make both pieces was as expected. Its been really good service.
31 maart 2026
Moses basket kit
Great product packaged well good communication with company Looking forward to making this
9 april 2026
Pattern is great, Customer Service is better!
I purchased a pattern, and it was very well written with details on materials needed as well as suggestions. When I had a couple questions about purchasing materials from other vendors, they were very helpful and prompt in replying to my emails!
7 april 2026
Very responsive to messages
Very responsive to messages. Helped me navigate the download to the pattern.
7 april 2026
Crochet Moses basket kit
I bought the Moses basket crochet kit and was so impressed with the communication, customer service , advice and help from this small independent business.
The quality of the yarn and accessories were all excellent and I am really delighted with the finished product which has been much admired.
7 april 2026
Review zonder uitnodiging
Never received what I paid for !
Paid for hooded Moses basket pattern and tutorial ….. never recieved it , reached out on social media , three little cubs got back to me promptly and sorted everything out
5 april 2026
Antwoord van Three Little Cubs
Hi Lorraine,
Thanks for your message, and I’m really sorry for the confusion and delay in getting back to you.
Your digital pattern should have been sent in your order confirmation email direct from the website once you purchased it and is available there for download. If you can’t find it (please also check your spam/junk folder), feel free to email me directly at support@threelittlecubs.co.uk and I’ll make sure it is resent.
Apologies as well for missing your message on social media, sometimes messages end up in request folders which I dont get notifications for.
Best Regards
Fiona
The best crochet kit ever
The kit I bought took a little time to arrive but was well worth the wait. Everything I needed to make the nappy caddy was included in the kit. The correct amount of yarn, the base and even the correct size crochet hooks. Communication with the company was excellent and the pattern was sent via email along with how to tutorials.
31 maart 2026
Easy pattern to work up.
I love your pattern. Easy to understand and the video tutorials are very helpful. Thank you for helping me make an heirloom piece to pass on amongst my grandchildren.
I had to source my products from the US and the company recommended for the wood base was awesome to work with. Thank you for the recommendations and guidance.
16 maart 2026
Review zonder uitnodiging
Antwoord van Three Little Cubs
Hi Judy,
Your order on 8th March was for a digital pattern, which is delivered by email rather than by post. The download link was included in your order confirmation email, which you replied to asking where your order was. I emailed you back with a screenshot and explanation on how to download your pattern.
I did not hear back from you after sending this email, other than this 1-star review being left, so I assumed you were still unable to download your pattern. I then emailed you a screen recording showing step-by-step how to access the download.
Our system now shows that the pattern has since been downloaded multiple times, which indicates the digital pattern has been successfully accessed.
Kind regards,
Fiona
Gorgeous love it ♥️♥️
5 maart 2026
Moses basket patten
Can't wait to get started on my pattern but the level of detail e.g. You tube videos etc, procurement of other items is first class
4 maart 2026
Beautiful Pattern
Very Clear Written Pattern. Price reasonable and have enjoyed creating for your patterns. Hope to do more business with you in the future. Thanks! CJ
16 februari 2026
I have paid for a pattern to make the…
I have paid for a pattern to make the Moses basket for my great grand baby girl. I bought it several weeks ago, but was under so much stress that I was unable to start it. I found your tutorial and have reached row twelve and anxious to complete the basket now . Please where can it be found. Yours Margaret Walters ( in Australia).
28 februari 2026
Review zonder uitnodiging
Antwoord van Three Little Cubs
Hi Margaret,
Your pattern can be found in your order confirmation email, if you cannot locate this please send us an email at support@threelittlecubs.co.uk so we can assist further.
Kind Regards
Fiona
Download so received immediately
Download so received immediately! Has links to videos to explain each step so I am very happy with the purchase and can’t wait to make it!
10 februari 2026
Fiona has been such a great help to me
Fiona has been such a great help to me, assisting me at every stage of my choices and ordering. Kept fully informed each time. Fantastic service
9 februari 2026
Quick and straightforward to order and…
Quick and straightforward to order and receive pdf pattern. Can’t wait to start crocheting ! 😊
8 februari 2026
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