ThunderDrive.io Reviews 

I'm so disappointed with this service.
I uploaded quite many stuff (took ages), and I can't download bigger files, nor open them.
Tried to connect with support many times in various ways -- zero response.

J'ai acheté ce service en 2019 et, comme plusieurs utilisateurs qui ont déjà laissé leur commentaires, j'ai découverte mon compte vide et tous mes dossiers disparus.
Personne a répondu à mes demandes à mes messages, soit en chat que par mail.
Donc : un arnaque, à éviter comme la peste

A couple of years ago, I bought this pile of junk and saved hundreds of files in it, hoping I could access them anywhere. My laptop was recently damaged, and I was unable to access any files on it. So, logged in to my thunderdrive account to access those files from another Laptop. I was shocked to find that not a single file was there. All gone, just a blank screen. At the bottom, it says "Oops, looks like something went wrong." I contacted their support team, but no one responded or emailed me back. I am furious, annoyed, and utterly disappointed. It's not about the money I paid them. Breaking TRUST is what they did. They knew users would save important files. Don't BUY & I highly DO NOT recommend it anyway even they sorted my issue.

Scam, Fraud, worst, unprofessional.

I had purchased the drive space at thunderdrive in 2019. Now the drive space is gone and the support is not responding. they are word's number one fraudster and scammer.

Never ever transact anything with thunderdrive.

This companies in United states are scamming people all over the world and there is no legal remedy for people from outside US.

Suddenly all my uploads are gone. So disgusting and awful.

Total scam. Like many others here I bought 2TB of lifetime storage and then uploaded 40gb of photos. Now my login isn't recognised and I have had no response from 'support' for over a month. I assume my photos are now gone. There is certainly no service or storage available.
Total SCAM. AVOID.

Dette er fullstendig svindel. Jeg kjøpte 4TB for livstid og fylte opp store deler av det for et par år siden. Nå er alt sammen borte. Ingen respons fra kundeservice. Jeg ser av kommentarer fra hele verden at andre opplever det samme. Alle som melder inn problemer til kundeservice blir slettet og blokkert.

SCAM.
How can other reasonably reputed websites peddle this scam.
I bought lifetime 2TB storage. Now , I can't login and the site says my username email doesn't exist.
This is pure SCAM. The worst thing is the files I have lost, apart from the money of course.
If anybody knows how to register complaint to appropriate US authorities, please let me know.

Took my money and I got nothing. Site does not work. I can't login. No one answers emails. Chat box always says back in a few hours. THIS IS A SCAM.

SCAM. all my files are gone. the site does not function now. DO NOT PURCHASE

I don't think it is possible to make a worse product. My money is gone, sunk into dark hole as unfathomable as this utterly useless service.

Avoid at all cost!

Don't do it!

The entire service it's a mess: painfully slow upload (more than 15 minutes for a 300 MBytes upload?!), painfully slow (or unavailable) download / view, no apps, no sync, no versioning, no real file manager, no anything useful.

And, of course, no customer support!

I have about 65 gigs of media, uploaded in background during several weeks (?!), which, now, I consider lost data through thunderdrive.io service.

Worst 60 bucks ever spent!

worst service ever from the thunder dive, i have problem uploading files and the same i send couple of e-mail and no one responded to resolve the issues.

I purchased the lifetime 2GB deal in 2019. Trying to upload book and music files, I would find that files were missing after uploading one or more files. Other times, I would try to find the folders I had uploaded and they just wouldn't be there.

Fast forward to June 2021, I tried the same exercise, after uploading 4 folders (multi-select and drop on the drive page, it'd take quite a while to upload the files, but eventually, it'd say it was done. I went through those 4 folders on Thunderdrive (this time the folders WERE created) and checked each folder. I found one folder with 10 of the 12 files that I had selected, another with 9 of 10 files selected, the others were OK. A few hours later, I went to the site and no folders (even those from 2019) showed up. I killed Chrome and retried, then I rebooted and retried, nothing...

The next morning all the folders showed up, but with the files missing as previous explained.

There are no error management protocols, no logging, none of the features that the others mention, and nothing has changed since 2019.

I'm stuck with it since I bought the lifetime edition, but you don't have to be.

BTW, the last time I left a negative review, Thunderdrive challenged it, and even when I sent receipts for the purchase to TrustPilot, they would not restore my review. I expect the same of this review.

SCAM ALERT

BOUGHT THIS DURING PROMOTION SALE IN STACKSOCIAL. NOW THEY HAVE DELETED MY ACCOUNT AND I CAN'T LOGIN. NO RESPONSE FROM THE SUPPORT.

The website is not reachable anymore. Seems it came to the end of life.

I purchased a "Lifetime Subscription" to this site for a deeply discounted rate a few years ago. 3 weeks ago I tired to log in and it said I didn't have an account. I emailed the support and have heard nothing back and this seems to be common practice from now reading other reviews.

You never get the service they mention. There is no guarantee that you could upload the files when you need. It says the file has been uploaded, but it was not. There is no guarantee that you could download your files as their service is not available 24/7.

AVOID! SCAM!

For this price i will put the right words : a life time subscription for 2TB will cost at least ten times more at other hosting companies. Having said this you should not store critical data or docs here. There is regular out of service periods like 2 tot 5 days a month. So if you use it as real back up storage it will do the job (and you can wait few days to access your files) i have a subscription lifetime 2tb and using now 950GB